They left me waiting more than 30 minutes to sit outside and the hostess said that there were no tables outside and almost all the tables were available
Atmosphere: 1
Service: 1
Naser Zaghwan
There are some workers who do not know how to treat with customers and need more training in order to become more experienced.
Atmosphere: 3
Food: 4
Service: 1
Recommended dishes: Brooklyn Bridge Pizza
Nguyen Quach
Shame on you for not apologizing to that 12 year old boy that you spilled wine on. It was his birthday and no acknowledgement whatsoever. Clearly a management issue.
Atmosphere: 5
Food: 5
Service: 1
Marieli Cruzado
Food is great, service is poor. Lunch timing is definitely not New York fast, took a solid 80 minutes for us to get a slice of pizza and a salad.
Atmosphere: 4
Food: 4
Service: 1
A Rouvi
A pizzeria where you can eat gluten-free pizza, i really appreciated!Dietary restrictions: Gluten free pizza!!
Atmosphere: 4
Food: 4
Service: 5
RES RES
We have dined at many Grimaldi’s locations throughout the US and were looking forward to trying a new one. Everything was very quick to come out. Pizza was delicious. Only complaint was the sangria ordered was barely half a glass and not worth the price for such a small portion.
Atmosphere: 4
Food: 5
Service: 4
Marty Castaneda
Pizza Dough wasn’t fully cooked. Little Cesar’s pizza is way better, if that tells you much. Just isn’t worth the price. Atmosphere outside was nice, it’s next to a pond with a nice view.
Atmosphere: 4
Food: 1
Service: 3
Betsy Chacon Barreto
Delicious pizzas and excellent
Atmosphere: 5
Food: 5
Service: 5
Marielle
Great place but not understanding why they dont do reservations?? Every time I show up for dinner I have to wait like an hour to be
Atmosphere: 4
Food: 5
Service: 3
Christopher Gilbert
White pizza is good. Appetizer choices are very lacking.
Fun place to bring the whole family, everybody gets whatever kind of pizza they want and lots of space for sitting...very busy place got to make reservations!
Atmosphere: 5
Food: 5
Service: 5
Israel V.
Title: A Night to Forget at Grimaldi's PizzeriaRating: ⭐My family and I decided to dine at Grimaldi's Pizzeria, looking forward to a pleasant evening with delicious food. Unfortunately, our experience was anything but enjoyable, turning out to be the worst dining decision of the year.The first sign that the night was not going to go well was a mistake in recording our phone number by the hospitality staff. We were promised a call in 30 minutes for our table, but that never happened. After waiting for 45 minutes, we were finally seated, but our experience only deteriorated from there.An exasperating 45-minute wait for our food culminated in the arrival of a burnt and overly salty pizza. The situation worsened when my son-in-law's pizza didn't arrive at all. After an hour of waiting, we were told we had to wait even longer for the pepperoni pizza. Frustration peaked when we asked to speak to the manager, resulting in another delay, and when someone showed up, we doubted they were actually the manager.In the end, we ended up taking the pepperoni pizza home, but nothing could make up for the series of disappointments and the unacceptably poor service we experienced. Our visit to Grimaldi's Pizzeria was, regrettably, a night to forget
Atmosphere: 2
Food: 1
Service: 1
carlos falcon
They did not let in my little dog Chiguagua, who is duly identified as emotional support for my daughter and was even in her portable dog bag.
Michelle MAia
Pizza is the best but service has a lot to improve. There is waiting time even if there are tables empty. Don’t understand why more people is not hired and improve service.
They left me waiting more than 30 minutes to sit outside and the hostess said that there were no tables outside and almost all the tables were available
Atmosphere: 1
Service: 1
There are some workers who do not know how to treat with customers and need more training in order to become more experienced.
Atmosphere: 3
Food: 4
Service: 1
Recommended dishes: Brooklyn Bridge Pizza
Shame on you for not apologizing to that 12 year old boy that you spilled wine on. It was his birthday and no acknowledgement whatsoever. Clearly a management issue.
Atmosphere: 5
Food: 5
Service: 1
Food is great, service is poor. Lunch timing is definitely not New York fast, took a solid 80 minutes for us to get a slice of pizza and a salad.
Atmosphere: 4
Food: 4
Service: 1
A pizzeria where you can eat gluten-free pizza, i really appreciated!Dietary restrictions: Gluten free pizza!!
Atmosphere: 4
Food: 4
Service: 5
We have dined at many Grimaldi’s locations throughout the US and were looking forward to trying a new one. Everything was very quick to come out. Pizza was delicious. Only complaint was the sangria ordered was barely half a glass and not worth the price for such a small portion.
Atmosphere: 4
Food: 5
Service: 4
Pizza Dough wasn’t fully cooked. Little Cesar’s pizza is way better, if that tells you much. Just isn’t worth the price. Atmosphere outside was nice, it’s next to a pond with a nice view.
Atmosphere: 4
Food: 1
Service: 3
Delicious pizzas and excellent
Atmosphere: 5
Food: 5
Service: 5
Great place but not understanding why they dont do reservations?? Every time I show up for dinner I have to wait like an hour to be
Atmosphere: 4
Food: 5
Service: 3
White pizza is good. Appetizer choices are very lacking.
Atmosphere: 3
Food: 4
Service: 4
Restaurantji Recommends
Pizza came out soggy and service was awful.
Atmosphere: 3
Food: 1
Service: 1
Fun place to bring the whole family, everybody gets whatever kind of pizza they want and lots of space for sitting...very busy place got to make reservations!
Atmosphere: 5
Food: 5
Service: 5
Title: A Night to Forget at Grimaldi's PizzeriaRating: ⭐My family and I decided to dine at Grimaldi's Pizzeria, looking forward to a pleasant evening with delicious food. Unfortunately, our experience was anything but enjoyable, turning out to be the worst dining decision of the year.The first sign that the night was not going to go well was a mistake in recording our phone number by the hospitality staff. We were promised a call in 30 minutes for our table, but that never happened. After waiting for 45 minutes, we were finally seated, but our experience only deteriorated from there.An exasperating 45-minute wait for our food culminated in the arrival of a burnt and overly salty pizza. The situation worsened when my son-in-law's pizza didn't arrive at all. After an hour of waiting, we were told we had to wait even longer for the pepperoni pizza. Frustration peaked when we asked to speak to the manager, resulting in another delay, and when someone showed up, we doubted they were actually the manager.In the end, we ended up taking the pepperoni pizza home, but nothing could make up for the series of disappointments and the unacceptably poor service we experienced. Our visit to Grimaldi's Pizzeria was, regrettably, a night to forget
Atmosphere: 2
Food: 1
Service: 1
They did not let in my little dog Chiguagua, who is duly identified as emotional support for my daughter and was even in her portable dog bag.
Pizza is the best but service has a lot to improve. There is waiting time even if there are tables empty. Don’t understand why more people is not hired and improve service.
Atmosphere: 3
Food: 5
Service: 1
Recommended dishes: Extra Grimaldi's Famous Sauce