Jack in the Box

903 S Mason Rd, Katy
(346) 295-8116

Recent Reviews

Ryan S

Service is way too slow. Almost took a nap in my car waiting in the drive-through. I drove away when it came my turn, not paying for such slow service. Literally drove to another location. The time it took me to drive to another Jack-in-the-Box, and get my order, was less time then waiting in this drive-through.

Service: 1

Kristen Rush

This was a much better experience than at the other local Jack in the Box. Yesenia was polite and suggested a meal instead of just a drink and a burger. This store had the Fan Favs that we wanted to try and offered condiments when we pulled up to the window.The mini tacos were cute and yummy, the mozzarella sticks were hot and stringy, and the fries were their typical curly goodness.

Atmosphere: 5

Service: 5

Jesus Villarreal

Sorry place. The guy in the drive thru had an attitude and I could here it in his voice. Especially when he asked anything else with a sigh. Then he wouldn't take any bills over 20. Never ever coming to this town or place ever again.

Service: 1

Tommie Mrls

Ordered pickup tacos with no cheese n you can literally see their finger prints where they scratched the cheese off… so disgusting. Paid extra for jalapenos, TWO were added. No sauces nor napkins. Waste of money cause everything went straight to the

Atmosphere: 1

Food: 1

Service: 1

Panzer711 Fraconis

good portion of

Atmosphere: 4

Service: 4

Michael Bolch

Service was fast,food fresh and hot, restaurant was clean.

Atmosphere: 4

Food: 5

Service: 5

Recommended dishes: Burger

Joshua Williams

Cold food never

Atmosphere: 2

Food: 1

Service: 4

Daniel Harris

Good food tried one of the new wraps. Service was good said thank you for my business.

Atmosphere: 4

Food: 5

Service: 5

Recommended dishes: Jr Jumbo Jack, Sourdough Jack, Patty Melt Burger, Spicy Sriracha Burger, Curly Fries, Jumbo Jack, Sandwich, Burger, Cheeseburger, Chicken Sandwich

Jared Stadtfeld

Says they're open 24 hrs, but anytime I go after midnight, their system is down or they won't even answer at the drive-thru. Fire whoever works the night shift.

Food: 3

Service: 1

Dominique Cole

Turn the open sign off if y’all are not taking orders for whatever reason. I don’t blame the workers. I blame management. It’s 4:00am you all are supposed are supposed to be an “open 24 hours” fast food restaurant.

Sergio V.

terrible customer service no one answers the phone ever. tried to cancel my order but no one ver checked to see when I called

Tristan Davis

Breakfast sandwich came without

Atmosphere: 1

Food: 1

Service: 1

Recommended dishes: Breakfast Jack

Rick Fast

Went for some fried stuffed jalapenos. They are addictive.

Atmosphere: 5

Food: 5

Service: 5

Joey Z.

Lisa took care of my order, ensured all was there, asked if I needed anything else, all with positive energy. Food was good as Jack can be!

Carmen A

I liked their egg rolls. And Crispy

Atmosphere: 4

Food: 4

Service: 4

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