Jersey Mike's Subs

94 W Grand Pkwy S Suite 280, Katy
(281) 396-4360

Recent Reviews

Z Z

worked here in 2022. 8.50 an hour. General manager would constantly vanish and leave his duties to the crew. Many coworkers quit due to being lead on and lied to about raises and promotions. Worst day was when i heard the GM say he doesn’t believe the special olympics promotion even goes to the disabled athletes. Horrible location. Eat elsewhere

George Pulon

Robert has some of the best customer service I’ve ever encountered. I was having a rough day and he went above and beyond to be nice and made Both of my sandwiches perfectly. dude deserves a raise !

Food: 5

Service: 5

John Doe

They have gluten free bread for the sandwiches which is VERY good. You can go in and feel like a normal person ordering a sandwich.

Atmosphere: 3

Food: 4

Service: 5

David June

Really disappointing customer service and clearly always in the weeds and behind on orders.

Zach Radenz

I can't say enough about Jersey Mike's. This place is AMAZING! It's easily the best sub sandwich place there is. The staff is always friendly and the sandwiches are always awesome. Highly recommended if you want a sub or a cheesesteak. I have not had one bad experience here. And they have a points/reward system!

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Cookie, Jersey Mike's Famous Philly Sub, Club Sub, Bacon Ranch Chicken Cheese Steak, Chipotle Cheese Steak, The Original Italian, blt, Chipotle Chicken Cheese Steak, Jersey Shore's Favorite, Turkey and Provolone, Big Kahuna Chicken Cheese Steak

Thomas Copley

I dined about a week ago and this guy kareem was so amazing to me. He made me feel so welcome. He served me so well. I could not have had a better experience.

Atmosphere: 5

Food: 4

Service: 5

Recommended dishes: The Original Italian

John Slaughter

Dude! I got the wrong order and this place made it right! Anyone can make a mistake, but the DoorDash driver didn't even look at the ticket before taking it either. I'm very specific about my sandwiches and I called upset. The restaurant brought it out to me. Not door dash.... The restaurant had the integrity to make it right. I don't know if you know how huge this is! You just don't find this anymore.Thank you Scott!Oh yeah and killer Stickballs! #11

Eric Pete

I kinda forgot about this place until wifey told me to go get her a Italian sandwich from there so I got the long one and had it divided into three sections . It was VERY yummy. I think they need other cheese

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: The Original Italian

Kathleen Jorgensen

I have never had a bad sub at jersey mikes, the bread is fresh and the subs are delicious!

Atmosphere: 4

Food: 5

Service: 4

Recommended dishes: Cookie, The Original Italian

Z Baby

This location has lousy management and apparently they are hard up for money. Made an online order, attempted to cancel the order immediately. I Called repeatedly and no one picked up the phone. At some point they took it off the hook because it would no longer ring. Then, when I finally got ahold of someone 2 days later the manager named George refused to refund the order. He actually laughed, I guess he thought it was amusing.. I asked them why they didn’t answer and the response was “We were busy”. It was $10! Not $100.

Atmosphere: 1

Food: 1

Service: 1

YONG YOO

I usually don't write restaurant reviews, but I'd like to share my experience at Jersey Mike's Sub.1. Kindness: All staff were so kind and cared me when I said it was my first time to visit.2. Food: The taste of their sub was average or normal, not too spicy. The most important thing is that the place where the food is prepared looked very clean, so I could eat it without any concerns.3. Store: Everthings are clean, such as table, floor, and restroom. It had a refreshing environment without the strange smell.

Atmosphere: 5

Food: 5

Service: 5

Jennifer C

Delicious

Hunter Bircher

Huge wait before we got our

Atmosphere: 5

Food: 5

Service: 3

Erika Bellows

I’m obsessed with this place every single thing from the warm, welcome fast pace, job knowledgeable, kind associates at the Grandparkway Jersey in Mike’s location down to everything in between drink, food deserts atmosphere 10 ⭐️Kid-friendliness: Very Kid FriendlyWheelchair accessibility: An Abundance

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Cookie, Chips & Drinks, Bacon Ranch Chicken Cheese Steak, Jersey Shore's Favorite Wrap

Patrick F.

Incredibly disappointing experience and unfortunately very similar to prior experiences as well. I ordered in store and my hot sub order was wrong. Unfortunately I did not find this out until after I got home. I decided to go back to get it fixed. Second time, still not the charm. They forgot to put cheese on my sandwich, and the manager at the time saw it, but she did not correct it. Instead I got cold cheese tossed on my hot sub. The manager was argumentative with me even after showing her the mistake. She was rude to her employees, raising her voice around the store for customers and other employees to hear. Makes for a very uncomfortable environment. And even worse when your food isn't right. I love the Jersey's Mikes brand, but good luck at this location

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