Kokio Chicken

9006 S Fry Rd c, Katy
(281) 396-4121

Recent Reviews

Padded Pineapple Animations

First off, I wanna mention that I don’t take the time to write these reviews but I want to highlight how low the service sank to spare anyone considering this place. We ended up giving up waiting for our food to come out since we were situated for over 30 minutes with a bare bones interior with little to no check ups from the cashier (who was helpless). Not worth our time, not worth yours either.

Atmosphere: 1

Service: 1

Vamsi Krishna

Food is made fresh and as well healthy. Good intentions by

Atmosphere: 5

Food: 5

Service: 5

Caleb Fleming

Great customer service, very attentive staff and food was great!

Atmosphere: 5

Food: 5

Service: 5

IVY Ψ

I entered this place to see an acute finagle lookin ah guy. It took 10 light years to get the food just for it to taste like the chicken itself cooked it. Don’t buy.

Atmosphere: 1

Food: 1

Service: 1

Casey Kleypas

My 13 year old daughter went here with friends on Saturday and they all paid cash. When it was my daughter's turn to pay for her food, she gave them a $20 and the cashier told her he didn't have any change, so he just kept her $20. Being so young and not having any adults there with them, she didn't realize that this completely wrong and not the way a business should run! If you are out of change, you either send an employee to the bank, or you say you can't serve the customer. You don't just keep people's money!

Service: 1

Alex Varela

Ordered here for the first time in awhile and it was not a good experience. Had to wait even longer for the food to be ready than the expected time. When I got home to eat I took one bite and the sandwich was absolutely gross. Not how it used to be before they changed owners. Not the same quality, definitely cutting corners when it comes to ingredients. Called to see if we could get a refund and the manager was very rude about the situation. Never again going back unless by some miracle the original owners come back. Place won’t last much longer by the way they do their food and their attitude.

Atmosphere: 1

Food: 1

Service: 1

Daniel Menzies

I came in for my first time to the place to try their food. The menu and pictures online make the food look good. I ordered 10 pcs, waffle fries, a combo wings plate, and a rice cake. All to go. I was told my order was large, so it would take some minutes for approximately 35 minutes. I thought it was fair time to give my order. However, I waited over 1 hour and a half. As I was waiting, the guest that came in after me got their food. They ordered multiple stuff, and it was coming out in a decent time. However, I kept being told my food was almost done, a few more mins, and coming out now....as I still waited. I wasn't the only one. Another person was waiting on their food and got irritated and asked about his food too. Again, we both waited (not sure how long he has been waiting, but he had an order before me). I was ready to leave and probably would have if I didn't spend as much money I did for the food. Some of the food was done, but not all. as the staff had to go back and forth trying to figure out what was supposed to go into what. Luckily, the guy before got his food. As I still waited for almost 2 hours. I asked for a refund after still not having my food ready. When I was told a refund couldn't be given because the food was done. I was told by staff that they were updating me. However, I was only being told "a few more mins," "it's coming," etc. I told them they had people come in after me get food, and I was told they ordered online. However, I watched them order from the menu asking questions about food. They even addressed me telling me, "Im sorry I feel bad for you, especially because we came after you." All I heard was excuses and no reasonable answer as to why my food took almost 2 hrs . I was offered a discount if I came back and had a better experience. I was told that it normally doesn't take as long as it did. I was finally given my food and left. At this point, I don't even want to eat the food. I will not be coming back. Take my experience as a cautionary tale not to go at all or prepare that if you order to go, you will have an extremely long wait.Update: I got home and realized the food is cold. The food was not even hot enough to say warm for the short ride home. The food is fine, not bad, not amazing. It's not worth the wait, that's for sure.

Renata Salazar Muñoz

Delicious, clean and very friendly!I think the owner of the place is an actor or was an actor in a children's show.

Atmosphere: 5

Food: 5

Service: 5

John D

I don't complain much, but this is a PSA (public service announcement) This place needs serious help with customer service and cooking. Came in Sat evening to eat KFC with my family. Had ate here a year or 2 ago and was good. Cashier was on phone taking an order I guess the caller was asking a lot of questions, no problem. He finish ran to kitchen to give order, came back and phone rang again and took the call while I was waiting with another customers. Logic would tell you put the caller on hold and attend to the people in front of you. After 5 min I should have taken that as a sign to walk out. Finally placed order for 10 sweet and spicy wings, 5 garlic drum sticks and 1 basket of fries. It took nearly 1 hour for food to come out. Cashier apologized. When the food came out the order for the 10 sweet and spicy wings were not sauced, while taking them back he dropped all of them and the fries on the floor. He later bought out the 5 garlic drum sticks in a container with no additional dish, napkins or utensils. While eating the drum stick I noticed a pool or red juices on the bottom of the tray and told a lady working there. She brought it back to the kitchen and the cook later came out to ask me what was wrong. By this time he had poured out the red juices because when he showed me the basket it was dry. He began to explain the juices from the bone may run red but he cooked for 20 min and completely safe, I told him I cook also and the juices should run clear not red. He said he didnt see any red juices in the basket, but I then noticed a drop of red juice on the table and told him what was that, he lied and said I dont know. Own up to your mistake, and don't lie. Check your food if you order here, they will probably make it wrong or undercook your food.

Atmosphere: 1

Food: 1

Service: 1

Princess Mccarver

Customer service is so welcoming the honey bee wings are crispy and sweet my family loved it we will be going back to try different flavors next time I want to try spicy

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Wings

BeeKay Alpha

I recently had the pleasure of trying the Korean fried chicken from this gem. To put it simply, it was an absolute delight from start to finish. It is simply outstanding. Fresh, sizable pieces with a delicious sauce that strikes the perfect balance of sweet and spicy. Plus, the price is unbeatable for the quality you get. Highly recommend!

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Sauce, Honey Bee, 20 pcs Wings, Wings

Marc S

My family has gotten to go here a few times. Service is great, very nice people and food has been great. Personally I recommend the chicken sandwich but my kids swear by the strips. You got to try this and support this local business. They don’t make anything until it’s ordered so it’s fresh and hot but can take a little while to get your order. It’s worth it.

Atmosphere: 3

Food: 5

Service: 4

Chelsea Greendorfer

We tried the honey bee and the sweet and spicy combination wing platter. Flavor was really good but wish the wings were crunchier like Korean fried chicken I’m used to eating. The server who took our order was really friendly. French fries in the combo were ok.

Atmosphere: 5

Food: 4

Service: 5

Recommended dishes: Honey Bee, Wings, French Fries

Barry Bell

Incredible fried chicken. If you are hungry, call ahead as the orders are 100% fresh and take a while. No dinner plates as the otders come out boxed, use plastic forks and a minimal allowance of napkins. That's the only drawbacks. Seriously, it's great fried chicken.

Atmosphere: 3

Food: 5

Service: 5

William Bartlett

Great service delicious

Atmosphere: 5

Food: 5

Service: 5

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