Met such an amazingly sweet girl helping the counter today. My daughter isn’t familiar with was to buy since she has always been a bit picky. She was very kind of n waiting and offering suggestions. In no way did she make us feel like we were bothering her. She was so welcoming and helpful. I would come back just because of her.Parking: Shopping center is small and has a Starbucks with a drive up. Do I need to say more why parking was a bit difficult?
Atmosphere: 5
Food: 5
Service: 5
L P
Customer service could be better, person there looked like they didn’t even want to be there. We also said egg and cheese, my family member is allergic to pork and we were given something with bacon.
Atmosphere: 3
Food: 2
Service: 1
Recommended dishes: Texas Hot Polish Sausage
Margie Canales
A very big thank you to the manger Alicia who helped us by donating kolaches to our staff at Vision Source Richmond! Great service!
Atmosphere: 5
Food: 5
Service: 5
Gabriela Guerrero
This was one of my many visits and as always it was excellent.Walked in and was greeted by the Cashier Maria. She remembers the order I take for work and for myself, convinced me to try the new Texas Apple Croissant and my coworkers loved it!As always she has a very good attitude and is really patient when I can’t make up my mind. I’ll be back for more delicious kolaches and her service.
Atmosphere: 5
Food: 5
Service: 5
Alyson Barrera
the girl with the black lip ring is so rude, one she didn’t ring up my whole order so i had to remind her, then she just has a horrible attitude and it’s just so unpleasant. this isn’t the first time either the employees are always so rude and don’t care about customer
Atmosphere: 1
Food: 1
Service: 1
Nicole Jalles
We went in around 8:00 on a busy weekday. One young man was working the entire front area--soooo efficient and super fast to handle the orders and whilst being suprisingly SUPER friendly to everyone. We will be back again and again!!! He shows some serious leadership skills, workmanship, and maturity. (Of course the food is as good as any of the 500 Kolache Factories in the metroplex. Not much need to build on that.)
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Texas Hot Polish Sausage, Philly Cheese Steak
beverly c
This company is great. The manager Alicia helped us by donating kolaches for a teacher breakfast the Maverick Belles we’re hosting. All the teachers were so appreciate and said how amazing all the food was. It was a great experience and we couldn’t have asked for a more amazing company to help us. Alicia really went above and beyond and made it all possible for us!! Definitely recommend this place for everyone!!!
Atmosphere: 5
Food: 5
Service: 5
Sean Le
Always friendly and quick to serve. My go to breakfast spot.
Dena Blue
Dishonest practices is what i experienced. I put a tip down for the young lady expecting her to say thank you but without uttering a word she quickly picked it up and put it in the cash register and just after she had put my tip money in the cash drawer she said it's store policy that we are to turn our tips overby puttingthem in the cash drawer. I should have been informed before she placed it in the cash register but she did not say a word. I felt ROBBED. I didn't intend for it to go in the cash register. This is grossly dishonest. The food not so yummy is already over priced.
Atmosphere: 1
Food: 1
Service: 1
S B.
The Kolache Factory on Morton Road has the most magnificent customer service, and the manager really cares about the quality of food and community relations. I will drive across town for this store!
Always seems to be an issue at this location. Today they weren’t even open.
Service: 1
Melina Z.
The food takes great! The people who work there are kind and attentive! And they are busy but you will be seen fast!
Oscar Millan
I ordered three kolaches and a croissant, all ham and cheese, the problem was that the dough was raw.
Lauren P.
Even late in the day everything tastes fresh baked. I stop in on my way to my older sister's so it's usually between noon and closing. Everything I've eaten from here has been DELICIOUS. Super clean environment. Super set up for distancing and cootie containment. Not that there are any cooties. Employees are friendly and helpful. Last time I was there they were giving away a free egg kolache to every customer. The customer before me didn't want one so they gave me two extras that day. Was. Super nice to have rancheros for breakfast two days in a row! You can have your order brought to your car still if you're concerned. Their app is really simple to use.
Cristobal Silva
Ordered a party pack and was able to pick it up at 4am. Couldn’t believe they would let me. Super cool and great customer service for sure.
Met such an amazingly sweet girl helping the counter today. My daughter isn’t familiar with was to buy since she has always been a bit picky. She was very kind of n waiting and offering suggestions. In no way did she make us feel like we were bothering her. She was so welcoming and helpful. I would come back just because of her.Parking: Shopping center is small and has a Starbucks with a drive up. Do I need to say more why parking was a bit difficult?
Atmosphere: 5
Food: 5
Service: 5
Customer service could be better, person there looked like they didn’t even want to be there. We also said egg and cheese, my family member is allergic to pork and we were given something with bacon.
Atmosphere: 3
Food: 2
Service: 1
Recommended dishes: Texas Hot Polish Sausage
A very big thank you to the manger Alicia who helped us by donating kolaches to our staff at Vision Source Richmond! Great service!
Atmosphere: 5
Food: 5
Service: 5
This was one of my many visits and as always it was excellent.Walked in and was greeted by the Cashier Maria. She remembers the order I take for work and for myself, convinced me to try the new Texas Apple Croissant and my coworkers loved it!As always she has a very good attitude and is really patient when I can’t make up my mind. I’ll be back for more delicious kolaches and her service.
Atmosphere: 5
Food: 5
Service: 5
the girl with the black lip ring is so rude, one she didn’t ring up my whole order so i had to remind her, then she just has a horrible attitude and it’s just so unpleasant. this isn’t the first time either the employees are always so rude and don’t care about customer
Atmosphere: 1
Food: 1
Service: 1
We went in around 8:00 on a busy weekday. One young man was working the entire front area--soooo efficient and super fast to handle the orders and whilst being suprisingly SUPER friendly to everyone. We will be back again and again!!! He shows some serious leadership skills, workmanship, and maturity. (Of course the food is as good as any of the 500 Kolache Factories in the metroplex. Not much need to build on that.)
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Texas Hot Polish Sausage, Philly Cheese Steak
This company is great. The manager Alicia helped us by donating kolaches for a teacher breakfast the Maverick Belles we’re hosting. All the teachers were so appreciate and said how amazing all the food was. It was a great experience and we couldn’t have asked for a more amazing company to help us. Alicia really went above and beyond and made it all possible for us!! Definitely recommend this place for everyone!!!
Atmosphere: 5
Food: 5
Service: 5
Always friendly and quick to serve. My go to breakfast spot.
Dishonest practices is what i experienced. I put a tip down for the young lady expecting her to say thank you but without uttering a word she quickly picked it up and put it in the cash register and just after she had put my tip money in the cash drawer she said it's store policy that we are to turn our tips overby puttingthem in the cash drawer. I should have been informed before she placed it in the cash register but she did not say a word. I felt ROBBED. I didn't intend for it to go in the cash register. This is grossly dishonest. The food not so yummy is already over priced.
Atmosphere: 1
Food: 1
Service: 1
The Kolache Factory on Morton Road has the most magnificent customer service, and the manager really cares about the quality of food and community relations. I will drive across town for this store!
Restaurantji Recommends
Always seems to be an issue at this location. Today they weren’t even open.
Service: 1
The food takes great! The people who work there are kind and attentive! And they are busy but you will be seen fast!
I ordered three kolaches and a croissant, all ham and cheese, the problem was that the dough was raw.
Even late in the day everything tastes fresh baked. I stop in on my way to my older sister's so it's usually between noon and closing. Everything I've eaten from here has been DELICIOUS. Super clean environment. Super set up for distancing and cootie containment. Not that there are any cooties. Employees are friendly and helpful. Last time I was there they were giving away a free egg kolache to every customer. The customer before me didn't want one so they gave me two extras that day. Was. Super nice to have rancheros for breakfast two days in a row! You can have your order brought to your car still if you're concerned. Their app is really simple to use.
Ordered a party pack and was able to pick it up at 4am. Couldn’t believe they would let me. Super cool and great customer service for sure.