Taco Bell

6117 N Fry Rd, Katy
(281) 858-5024

Recent Reviews

Pamela Brown

The new slow smoked chicken burrito was really good and tasty. Had a different flavor I've never tasted. Impressive.

Atmosphere: 4

Service: 4

Leslye Cobos

I wanted to add a drink to my order and dude said, "no.. we are backed up on orders". Meanwhile there was only one car behind us -.- the drinks are right next to you sir!!! It won't take long!!

Atmosphere: 2

Food: 5

Service: 1

Kayla M

This Taco Bell location has the best customer service. TB has been my pregnancy craving and I’ve been going almost every week lately and they are always very friendly and polite. No matter who helps me with my order. Thank you!! ?

Atmosphere: 5

Food: 5

Service: 5

Sandy Cordova

So not worth it. Bad customer service. My order was not only wrong but they couldn’t even compensate for not having freezes and still gave me a regular drink.Way different experience from last time we were here.

Atmosphere: 3

Food: 3

Service: 1

Leticia Samayoa

Was waiting for an online order for more than 10 min. It was ready but all the workers and manager were just sitting and talking.

Adan Saenz

The Bell ?

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Taco

Debi Cantu

The whole menu has changed so I went inside to order so I could speak to someone. Was told “our counter ordering is closed. You can go to the kish and place your order. If you need help just ask.” Well no one was up front to ask a question. We wanted some steak burritos but couldn’t find them. We settled for steak quesadillas. Wanted the box of crispy tacos, couldn’t find any. Finished our order, turned around and waited for our food. Then we saw on the menu where there is steak burritos. Also, the line cook dropped a quesadilla from the hot griddle to the floor, picked it up, cut it, placed it in a wrap then put it in OUR BAG!!!!! Then when I try to pull up the receipt that was supposed to be emailed to me……. It’s not there!!!!!We will never purchase anything from this store again!!!! We spent $56.61 so NOT worth it !!!

Atmosphere: 1

Food: 1

Service: 1

Leah Martin

Love this Taco Bell. They have never messed up my order, been out of something I wanted, and the food is always hot and fresh. Staff is friendly.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Soft Taco, Crunchy Taco

Adam P.

Terrible service sat in line for 40 minutes once your past the menus your stuck, slow as hell I've never worked for a Taco Bell but I'm sure I could've make these orders way quicker .... Management needs to get involved and corporate or the franchise owner ... this location has much more availability for increasing profits if they just would invest in employees ... or wake the ones up tonight from their naps

Xander McLean

Well that went bad fast. You could tell the girl at the window didn’t want to be there and the staff talking on their cell phones on speaker lol. A whole different place since the last time I went there a few months ago. And my food was cold…..yeah….

Atmosphere: 1

Food: 3

Service: 1

BJ Villarreal

Drive through, friendly staff. They were busy a day and seemed to be working hard.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Bean Burrito, Crunchy Taco

Rod Sankawulo

They take forever to get you your food and I ordered a chicken quesadilla and it was

Atmosphere: 4

Food: 3

Service: 2

Recommended dishes: Bean Burrito, Quesadilla

Manuel Mendez

A young lady by the name Honesty provided us with great service. I’ve usually stopped going to this location due to bad customer service in the past but I will definitely return in the future if the employees show the same professionalism and positive energy that Honesty showed to us. She repeated our order once more at the window to make sure we had everything right and served us with a smile. The small details never go unnoticed! Props to you Honesty!

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Quesadilla

Mohammed Hasan

Absolutely trash! I usually never complain even when people mess up my order I’m grateful and move on. But the people working the night 10/30/2023 around 9pm obviously don’t appreciate their opportunity. Trash service. I wish I could show y’all a picture of how my food came out. It’s hilarious. Trash trash

Atmosphere: 1

Food: 1

Service: 1

Krystal Buruca

Very disappointed. Very bad customer service! They gave me the wrong order and they got mad because of it. We are never coming back. They should be train properly. They made me get down from the drive thru and when I went to the dinning room it was disgusting. The staff definitely look like they did not want to be there I understand but it’s the attitude they gave while I was calm and just asking for my drinks.

Atmosphere: 1

Food: 1

Service: 1

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