Wendy's

2201 S Mason Rd, Katy
(281) 492-7070

Recent Reviews

Augustine Villalpando

They apparently hire anyone who walks in that door. I was trying to order breakfast and no one attended to me at the drive thru window, so I pulled around and they were having a full blown talk causing me to be late to work.

Atmosphere: 1

Food: 3

Service: 1

Robert Cloud

Rude service. The guy taking orders at the drive through sounded like he just woke up after a night of drinking and was pouty about being bothered. If someone at the front does not have enough energy or manners to even speak properly, I am not going to trust anyone at the place to handle my food.

Atmosphere: 1

Service: 1

Kristi Wilkin

This locations food is good. However, their speaker is about 4 feet from the menu. When you drive up to the menu, they can't hear you on the speaker. If you stay at the speaker, you can't see the menu.

Atmosphere: 2

Food: 4

Service: 2

Brian Burdick

Spicy Nuggets and BBQ sauce ? ?

Atmosphere: 4

Food: 4

Service: 4

Recommended dishes: Chili, Fries

Richard McDaniel

The dis functional women at the drive through tonight tried to COMMAND ME to pull forward when there was NO OTHER CUSTOMERS behind me. I recommend that I wait at the window to prevent her employees from having to leave their stations. And she immediately COMMENDED ME to pull forward. As I tried to reason with her on her colleagues behalf she once again COMMANDED ME to pull forward because it’s (in her words) a fast food company. I explained that there were no other customers and I would prefer to wait at the window as recommended by company policy. Once again she COMMANDED ME to pull forward. When I declined she immediately ran to the back and told the employees preparing the food to Wait!!!! Wait!!!! Wait!!! And at this point all of the other employees recognized her inability to be a representative of the organization and continued to do their job. If someone from management finds out this ladies behavior they would and should be concerned with the way she treats the customers and most importantly the employees. I’m pretty sure she was the one in charge tonight. I feel sorry for all the sweet ladies working in this TOXIC environment.

Atmosphere: 1

Food: 1

Service: 1

Recommended dishes: Chili

Ross Gilham

It's a Wendy's. Foods is decent and this location doesn't usually mess up the order.

Atmosphere: 4

Food: 4

Service: 4

Ginacurly Q

Eating this made me miss the North, where Wendy's is done right.chili is Tex Mex, fries nasty af, couldn't even eat the nuggets...weird altogether, but the Jr bacon was decent! Frosty definitely a miss. No sauce and old crackers for the chili. I'm not one to review a fast food place cuz let's be real, but dang tonight I needed an emotional fill and dang was it a let down. And for $15 bux you know I should of just stayed home lol.

Atmosphere: 4

Food: 1

Service: 5

Mike S

Three times in a row they have messed up the food order and then on one of these occasions I asked for it to be fixed. Asked to pull forward so they could fix it. 30 min later they come ask me what I am waiting for. Forget ever seeing my business

Atmosphere: 1

Food: 1

Service: 1

stephanie Dillon

Clean, fast, kind staff and the order was correct.

Atmosphere: 5

Food: 5

Service: 5

Alejandra Manson

Horrible! Manager is extremely rude!! Will never go back!!!

Service: 1

Noah Laghari

i am very mad becuZe my food didn’t come and i am going to slap everyone there and who even let them make my nuggets BRUH they are stink rats and i hate them my nuggets never came and they scam

Atmosphere: 1

Food: 1

Service: 1

Recommended dishes: Chicken Nuggets

Panchito Mal

It's all about consistency. The burgers and nuggets come out pretty good but the fries are hit and miss. I don't have to try one and tell you that they are bad for you to serve me good fries. Just serve me fresh fries from the start.Other than that, staff is friendly and quick. Food is just at good as you'd expect a fast food joint to be.

Atmosphere: 4

Food: 4

Service: 4

Laura Reed

Very friendly staff and food was very fresh!

Atmosphere: 4

Food: 4

Service: 5

D C

Placed an order online. Went to pick it up through the drive through 10 minutes later. It wasn't ready so they asked me to pull up. I waited another 18 minutes and finally walked in the store to get my order. It still wasn't ready and it took another 5 minutes for it to be done. Not sure what's going on but the service at this Wendy's used to pretty good . . . . . not anymore.

Atmosphere: 3

Food: 3

Service: 1

Nisha Smith

When you're itching for a salad and you know it'll never fail. Favorite is the apple pecan salad, though all the salads are great.Vegetarian options: Baked potato with sour cream. Any of the salads minus the chickenKid-friendliness: Happy meal

Food: 5

Service: 5

Recommended dishes: Spicy Chicken Caesar Salad, Chicken Nuggets, Parmesan Chicken Salad, Chili, Fries, Sandwich, Wendy

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