My first time in this Popeyes restaurant in Kennedale. I was pleasantly surprised and greeted by an energetic and friendly person named Joshua. If I still had my sales agency, would have hired him away immediately because of his people skills and personality! I’m not sure management knows what an extraordinary individual they have working there .. 10 stars to this location/ please visit and experience the feeling yourself and the food was also delicious!! I’ll be back soon❤️
Atmosphere: 5
Food: 5
Service: 5
Yolanda Gardner
I need a district or regional manager to reach out to me. First time a kid was digging in his Norse. I tried to cancel but couldn't so I lost my money because I left the order. Then I came in to speak with a manager. When I walked in the manager is playing on her cellphone along with another employee. So unprofessional and stealing company's time. Please respond with a contact number. Kids are running the restaurant. No customer service or professionalism.Today a young girl wipes her nose touching items. I'm over it.
The spicy chicken sandwich is the best and they did a great job on the sandwich but their customer service is the worst I’ve had since I got ripped off by Burger King employee for $16. They wouldn’t answer the speaker when I pulled up then I pulled up to the window and the lady was turned backwards playing on her phone and she refused to answer my calls for finally she turned around. They couldn’t find my order. It had been 45 minutes since I put my order in the app, they all treated me like I had done something wrong and all I had done is order a sandwich and then they try to make me upset every last one of the employees three of them like I had done something to them. All I did was come in for a decent sandwich. I will never come back to this one. I’ve been having some bad service from Popeyes, but this is the worst of avoid this place until they trainees employees are getting new ones, the wings were over and over sauced I don’t know what I did to these people. I guess I just showed up to the speaker and they refuse to give service and I didn’t say anything derogatory. I even told him God bless you y’all have a great day I didn’t tell him they needed to improve or anything. I was not engaging them, imagine if somebody had a bad day and they showed up to this place and somebody needs to do something about it I’m telling you I don’t normally have trouble at a restaurant. Everybody treats me with respect and I treat them with respect but these employees all three of them did not want to work todayand we’re upset that I wanted a sandwich but I don’t know why they made it impossible for me to get a sandwich and I was upset when I left this place
I just placed an order it was order #84 and order a family meal, they didn’t gave me my large fries, they’d didn’t give me my wings and they don’t even answer the phone. I’m making a claim with my bank this order was picked up on 02/15/2024 at 9 pm.
Papa Cadena
Dislocation has to be the worst Popeyes location I have ever frequented. Order the wings and they were soaked in oil where I could only eat too, and throughout the rest.. I have ordered the chicken sandwich, both regular and spicy and each time I’ve ordered it it has tasted like it has sit under the light for hours soaked in oil, and this last time the wire tie that closes the bag to the buns was actually inside the meat, and it was undercookedI’ll never go to this location again
Was at the window waiting to order for 5 minutes and Noone ever answered. This is the 3rd time this has
Service: 1
The Mexican Potato
This place is good most of the time. But today I ordered several spicy chicken sandwiches and they were definitely not spicy at all. Mostly breading and hardly any chicken. And the fries were old and dry. The staff is good here. They always get my order right. It was the quality of the food that failed today.
Mary Bosch
My order was a drive thru order and, what I hate the most is driving off and not getting what you payed for. First, the guy at the window forgot my drink and didn't apologize say thank you or sorry. Than when I got home I realized that my order wasn't even right. I don't understand how hard is it to get a order correct. Very frustrating!!
Food: 3
Service: 1
Recommended dishes: Suppose to Be a 2 Piece Mixed Spicy Taste Was Burnt and 2 Pieces Equaled One
Angela Evans
The best Popeyes in the city! If you're looking for fresh food and great service this is the best location to visit!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Red Beans and Rice, Cajun Fries
Imelda Martinez (Mely)
Took 27 minutes for them to bring my order out through the drive way for a simple chicken sandwiche
The chicken sandwich is awesome. Fresh hot and crispy. Will go back for more!
Atmosphere: 5
Food: 5
Service: 5
Alex Shaw
I did an online pick up order and went to go inside but the doors were locked. Had all the lights on, and chairs down and everything. No sign to say why either. I went through the drive through instead and got my food. The fries were hot but stale and the wings were on point as usual. The service with Popeyes isn’t usually the best so I’m not tripping as long as my order is right.
Food: 5
Service: 4
Recommended dishes: Cajun Fries
Hades
The service was great and chicken was fresh :)
Atmosphere: 5
Food: 5
Service: 5
Leslie R
Food was really good and guys at drive through were so nice !! I showed up 30 min before closing and the food still tasted fresh.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Cajun Fries
loretta Jaynes
These days, it's hard to find good hot and fresh fried chicken! The food was perfect and the service wasn't to bad either. I still miss hospitality in restaurants, but this one was not as bad as many others!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Red Beans and Rice, ¼ Pound Popcorn Shrimp Combo, Cajun Fries
My first time in this Popeyes restaurant in Kennedale. I was pleasantly surprised and greeted by an energetic and friendly person named Joshua. If I still had my sales agency, would have hired him away immediately because of his people skills and personality! I’m not sure management knows what an extraordinary individual they have working there .. 10 stars to this location/ please visit and experience the feeling yourself and the food was also delicious!! I’ll be back soon❤️
Atmosphere: 5
Food: 5
Service: 5
I need a district or regional manager to reach out to me. First time a kid was digging in his Norse. I tried to cancel but couldn't so I lost my money because I left the order. Then I came in to speak with a manager. When I walked in the manager is playing on her cellphone along with another employee. So unprofessional and stealing company's time. Please respond with a contact number. Kids are running the restaurant. No customer service or professionalism.Today a young girl wipes her nose touching items. I'm over it.
Atmosphere: 1
Service: 1
Recommended dishes: Chicken Strip Basket and Fries, Spicy Chicken Sandwich Combo, Sweet Heat Sauce
The spicy chicken sandwich is the best and they did a great job on the sandwich but their customer service is the worst I’ve had since I got ripped off by Burger King employee for $16. They wouldn’t answer the speaker when I pulled up then I pulled up to the window and the lady was turned backwards playing on her phone and she refused to answer my calls for finally she turned around. They couldn’t find my order. It had been 45 minutes since I put my order in the app, they all treated me like I had done something wrong and all I had done is order a sandwich and then they try to make me upset every last one of the employees three of them like I had done something to them. All I did was come in for a decent sandwich. I will never come back to this one. I’ve been having some bad service from Popeyes, but this is the worst of avoid this place until they trainees employees are getting new ones, the wings were over and over sauced I don’t know what I did to these people. I guess I just showed up to the speaker and they refuse to give service and I didn’t say anything derogatory. I even told him God bless you y’all have a great day I didn’t tell him they needed to improve or anything. I was not engaging them, imagine if somebody had a bad day and they showed up to this place and somebody needs to do something about it I’m telling you I don’t normally have trouble at a restaurant. Everybody treats me with respect and I treat them with respect but these employees all three of them did not want to work todayand we’re upset that I wanted a sandwich but I don’t know why they made it impossible for me to get a sandwich and I was upset when I left this place
Atmosphere: 1
Food: 5
Service: 1
Recommended dishes: Classic Blackened Bacon & Cheese Chicken Sandwich, Chicken Wings, Spicy Chicken Sandwich Dinner
I just placed an order it was order #84 and order a family meal, they didn’t gave me my large fries, they’d didn’t give me my wings and they don’t even answer the phone. I’m making a claim with my bank this order was picked up on 02/15/2024 at 9 pm.
Dislocation has to be the worst Popeyes location I have ever frequented. Order the wings and they were soaked in oil where I could only eat too, and throughout the rest.. I have ordered the chicken sandwich, both regular and spicy and each time I’ve ordered it it has tasted like it has sit under the light for hours soaked in oil, and this last time the wire tie that closes the bag to the buns was actually inside the meat, and it was undercookedI’ll never go to this location again
Atmosphere: 1
Food: 1
Service: 2
Recommended dishes: Chicken Wings, Spicy Chicken Sandwich, Cajun Fries
Was at the window waiting to order for 5 minutes and Noone ever answered. This is the 3rd time this has
Service: 1
This place is good most of the time. But today I ordered several spicy chicken sandwiches and they were definitely not spicy at all. Mostly breading and hardly any chicken. And the fries were old and dry. The staff is good here. They always get my order right. It was the quality of the food that failed today.
My order was a drive thru order and, what I hate the most is driving off and not getting what you payed for. First, the guy at the window forgot my drink and didn't apologize say thank you or sorry. Than when I got home I realized that my order wasn't even right. I don't understand how hard is it to get a order correct. Very frustrating!!
Food: 3
Service: 1
Recommended dishes: Suppose to Be a 2 Piece Mixed Spicy Taste Was Burnt and 2 Pieces Equaled One
The best Popeyes in the city! If you're looking for fresh food and great service this is the best location to visit!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Red Beans and Rice, Cajun Fries
Took 27 minutes for them to bring my order out through the drive way for a simple chicken sandwiche
Restaurantji Recommends
The chicken sandwich is awesome. Fresh hot and crispy. Will go back for more!
Atmosphere: 5
Food: 5
Service: 5
I did an online pick up order and went to go inside but the doors were locked. Had all the lights on, and chairs down and everything. No sign to say why either. I went through the drive through instead and got my food. The fries were hot but stale and the wings were on point as usual. The service with Popeyes isn’t usually the best so I’m not tripping as long as my order is right.
Food: 5
Service: 4
Recommended dishes: Cajun Fries
The service was great and chicken was fresh :)
Atmosphere: 5
Food: 5
Service: 5
Food was really good and guys at drive through were so nice !! I showed up 30 min before closing and the food still tasted fresh.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Cajun Fries
These days, it's hard to find good hot and fresh fried chicken! The food was perfect and the service wasn't to bad either. I still miss hospitality in restaurants, but this one was not as bad as many others!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Red Beans and Rice, ¼ Pound Popcorn Shrimp Combo, Cajun Fries