I'm updating my opinion of Chick-fil-A last 3 weeks to 2 months not good had a hair in my food my orders have been wrong but this completely horrible I asked for spicy chicken on a English muffin and received not spicy chicken and no English muffin I got a chicken and biscuit and I asked for diet coke a received a Dr. Pepper I was asked if I want a sauce said yes didn't receive that unfortunately it the same young girl taking the orders saying ok to everything and whole order is wrong won't be going back for awhile!!
Depressing we got our food for curbside order pick up we started eating at fries and set down to eat and just as we were about to eat my brother says is hair on my sandwich immediate family, all lost our appetite and nobody ate tried to get a refund but they said they don’t refund curbside pick up until morning really
Not once have I not had a good experience here but today the lady Kristi was incredibly sweet. Customer service where they remember your name and call you by it as they're speaking, they include condiments and napkins and greet you with a smile this lady was the sweetest lady I've ever had at a drive-thru. I don't think there's any question the founders of Chick-fil-A deserve the success because their customer service is by far the best I've ever had anywhere. Wonderful Christians I just wish they were open on Sunday but that's why.
Atmosphere: 5
Food: 5
Service: 5
Valerie Barr
We and the dogs love the outdoor eating space....food is always great...and dogs always
The service at this Chick-fil-A wasn't up to its usual standard. Unfortunately, I received a hard cookie and, when requesting a replacement, got another hard one. They didn't have warm cookies and seemed surprised when I asked for a refund. It would be great if they could ensure customers are informed about the freshness of the cookies and perhaps discard the hard ones.
Atmosphere: 3
Food: 3
Service: 1
Tina A Gaskins
My Granddaughter loves our weekly trips here.
Atmosphere: 5
Food: 5
Service: 5
Chanel T
The staff are always very friendly and the orders are accurate. Going here makes my day because everyone is smiling ☺️
Atmosphere: 5
Food: 5
Service: 5
Joseph Thompson
Slowest Chick-fil-A drive thru (1045am on Saturday), and messed up our order.
Casey Dearing
everyone in there is working so hard and my food was delicious ! SO to kimberly and bo who were super nice to me! thank you!
Trashy. Food was warm not hot. Service was meh.
I'm updating my opinion of Chick-fil-A last 3 weeks to 2 months not good had a hair in my food my orders have been wrong but this completely horrible I asked for spicy chicken on a English muffin and received not spicy chicken and no English muffin I got a chicken and biscuit and I asked for diet coke a received a Dr. Pepper I was asked if I want a sauce said yes didn't receive that unfortunately it the same young girl taking the orders saying ok to everything and whole order is wrong won't be going back for awhile!!
Atmosphere: 4
Food: 1
Service: 1
It's OK not the best but it well
Atmosphere: 4
Food: 4
Service: 4
Cookie cutter CFA.Great food.Great staff.Fast service.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chicken Sandwich, Spicy Chicken Sandwich
Depressing we got our food for curbside order pick up we started eating at fries and set down to eat and just as we were about to eat my brother says is hair on my sandwich immediate family, all lost our appetite and nobody ate tried to get a refund but they said they don’t refund curbside pick up until morning really
Atmosphere: 1
Food: 1
Service: 2
Always great!Parking: Plenty of parking
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chicken Sandwich, Chick-Fil-A Grilled Chicken Club Sandwich, Grilled Chicken Sandwich, Chick-N-Minis 4 CT Meal
Not once have I not had a good experience here but today the lady Kristi was incredibly sweet. Customer service where they remember your name and call you by it as they're speaking, they include condiments and napkins and greet you with a smile this lady was the sweetest lady I've ever had at a drive-thru. I don't think there's any question the founders of Chick-fil-A deserve the success because their customer service is by far the best I've ever had anywhere. Wonderful Christians I just wish they were open on Sunday but that's why.
Atmosphere: 5
Food: 5
Service: 5
We and the dogs love the outdoor eating space....food is always great...and dogs always
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chick-Fil-A Waffle Potato Fries, Chicken Sandwich, Cobb Salad
The place was very clean , food was perfect and the staff is the friendliest in Kerrville.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Spicy Chicken Sandwich
Friendly
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
The service at this Chick-fil-A wasn't up to its usual standard. Unfortunately, I received a hard cookie and, when requesting a replacement, got another hard one. They didn't have warm cookies and seemed surprised when I asked for a refund. It would be great if they could ensure customers are informed about the freshness of the cookies and perhaps discard the hard ones.
Atmosphere: 3
Food: 3
Service: 1
My Granddaughter loves our weekly trips here.
Atmosphere: 5
Food: 5
Service: 5
The staff are always very friendly and the orders are accurate. Going here makes my day because everyone is smiling ☺️
Atmosphere: 5
Food: 5
Service: 5
Slowest Chick-fil-A drive thru (1045am on Saturday), and messed up our order.
everyone in there is working so hard and my food was delicious ! SO to kimberly and bo who were super nice to me! thank you!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chicken Nugget