Rude, and untrained. I get more use out of a blind mule with 1 leg.Just left there, the guy who took my order was short with me immediately for no reason. Had the nerve to ask me if I wanted a receipt..I always get a receipt because of this right here. He totally ignored part of my order on purpose. I get asked to pull up to a holding spot for the drive through. So I looked at my receipt, no regular chicken sandwich on the receipt. So the manager comes out with my order and I tell him about the sandwich. He puts the receipt back in the bag and says. I'll be right back. 10 minutes later I left after being lied to. You have to do better than this petty lying to customers. You cowards shouldn't be working in customer service, you don't have the guts to own up to your mistakes. Sad, do better McDonald's, this is pathetic. Order 96, 03/17/20248:46 p.m. I am filling out survey too.
Atmosphere: 1
Food: 1
Service: 1
James Schelsteder
I don't eat McDonald's anymore or that much fast food at all. But they are quick but there's orders. Don't bother standing at the register to order. They ignore you and force you to use the
Atmosphere: 3
Service: 3
Brenda Fegenbush
The manager was rude to us . We was hit in the back of our truck and he told us your blocking my drive ..
Food: 5
Service: 5
Rubi Hernandez
It was 10:33 am. And I couldn’t get friesUgh!
Atmosphere: 3
Food: 4
Service: 4
Natalia Ramirez
Litterally always messes up the
Food: 1
Service: 2
Ronni Nolze
I'm not much of a fast food person but we did come in with alot of people and the staff were on their A game.
Atmosphere: 5
Food: 2
Service: 5
Leisa Williams
It's hit or miss with this McDonalds. Sometimes the food comes out hot and sometimes warm. Some of the staff is friendly while others are not. It's ok.
Atmosphere: 3
Food: 3
Service: 3
Edison Group
Met the Owner Kevin, Very Impressed, Managers at 2 of the locations, great peeps, 4 Stars as at the Sidney Baker Stand Alone, the day I met Kevin, I was walking out Coffee in one hand, briefcase in the other and a young employee in Full Uniform RIGHT in front of me let the door slam on me, I said "That was RUDE" she just looked back and walked off.
Atmosphere: 5
Food: 5
Service: 4
Luis Galaviz
Very delicious food, I would never get tired of going.
I really don't like the put your order in your self.
Atmosphere: 3
Food: 4
Service: 3
Recommended dishes: Big Mac
Janice Fejeran
My Quarter pounder w cheese was served like it was slapped on with no due regard.McDonald's has completely declined thru the years.Wasted my hard earned money, but was really hungry.This McDonald's was the worst in Kerrville.
I wasn't happy with their customer service.
Atmosphere: 1
Food: 1
Service: 1
Rude, and untrained. I get more use out of a blind mule with 1 leg.Just left there, the guy who took my order was short with me immediately for no reason. Had the nerve to ask me if I wanted a receipt..I always get a receipt because of this right here. He totally ignored part of my order on purpose. I get asked to pull up to a holding spot for the drive through. So I looked at my receipt, no regular chicken sandwich on the receipt. So the manager comes out with my order and I tell him about the sandwich. He puts the receipt back in the bag and says. I'll be right back. 10 minutes later I left after being lied to. You have to do better than this petty lying to customers. You cowards shouldn't be working in customer service, you don't have the guts to own up to your mistakes. Sad, do better McDonald's, this is pathetic. Order 96, 03/17/20248:46 p.m. I am filling out survey too.
Atmosphere: 1
Food: 1
Service: 1
I don't eat McDonald's anymore or that much fast food at all. But they are quick but there's orders. Don't bother standing at the register to order. They ignore you and force you to use the
Atmosphere: 3
Service: 3
The manager was rude to us . We was hit in the back of our truck and he told us your blocking my drive ..
Food: 5
Service: 5
It was 10:33 am. And I couldn’t get friesUgh!
Atmosphere: 3
Food: 4
Service: 4
Litterally always messes up the
Food: 1
Service: 2
I'm not much of a fast food person but we did come in with alot of people and the staff were on their A game.
Atmosphere: 5
Food: 2
Service: 5
It's hit or miss with this McDonalds. Sometimes the food comes out hot and sometimes warm. Some of the staff is friendly while others are not. It's ok.
Atmosphere: 3
Food: 3
Service: 3
Met the Owner Kevin, Very Impressed, Managers at 2 of the locations, great peeps, 4 Stars as at the Sidney Baker Stand Alone, the day I met Kevin, I was walking out Coffee in one hand, briefcase in the other and a young employee in Full Uniform RIGHT in front of me let the door slam on me, I said "That was RUDE" she just looked back and walked off.
Atmosphere: 5
Food: 5
Service: 4
Very delicious food, I would never get tired of going.
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Its Freakinng McDonalds.
Atmosphere: 3
Food: 3
Service: 3
Recommended dishes: Egg Mcmuffin, Sausage Mcmuffin, Mcmuffin
The staff is rude and act like we are bothering
Atmosphere: 1
Food: 5
Service: 3
The food was great not so much the
Atmosphere: 3
Food: 4
Service: 2
Recommended dishes: Big Mac
I really don't like the put your order in your self.
Atmosphere: 3
Food: 4
Service: 3
Recommended dishes: Big Mac
My Quarter pounder w cheese was served like it was slapped on with no due regard.McDonald's has completely declined thru the years.Wasted my hard earned money, but was really hungry.This McDonald's was the worst in Kerrville.
Atmosphere: 3
Food: 1
Service: 1