Food was fine, the issue was the staff. Horrible attitude. The lady at the cashier constantly made faces and rolled her eyes, and just a nasty attitude. If you want to go to subway in Kilgore, definitely go to another location but this one, unless you want to put up with horrible customer service.
Atmosphere: 1
Food: 3
Service: 1
Shannon Taylor
GREAT service the BEAST is awesome,too much for 1
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: The Beast
sureina williams
Ordered an hour ago and still haven’t received anything. I have already paid for my food an hour ago off my card and now they’re saying they don’t have a ticket. This is the one on Houston Street in
Service: 1
Lynette Puckett
The worst just place an order with my app and it took my money but later said it couldn't process my order so I called and was told they can't help me they don't have anything to do with the app and I have to call the corporate office so now I'm out 33 dollars till after Christmas.. I'll never use the app again
Todd Lyles
To management - your checkout attendant asked for a tip. Has a sling on her arm. I waited in line, I took my food to my table, I poured my drink, i bused my table.. asking for a tip under any service is terrible manners. Asking for a tip at subway is bananas. You will want to correct this.
Nastassia Preen
This is trash. A veggie sandwhich which was not even edible. Tossed in mayo and a ton of
Atmosphere: 1
Food: 1
Service: 1
Trini Gonzalez
Typical Subway. Some of the veggies looked like they were getting close to the end of their life cycle (I'm really picky about veggies anyway), but overall service was good and store was clean.
Atmosphere: 4
Food: 3
Service: 4
Donald Sadler
The boss is my favorite sub in great
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Steak
Kelly Chandler
Pretty good meatball subs and the lady waited on me very
Atmosphere: 4
Food: 4
Service: 4
Courtney S
They drench my sandwich with sauce everytime. I choose less sauce on the app AND put "less sauce" in the comment box. They've done this EVERYTIME I have ordered over the past few months. I quit using this subway because of it.
It tasted really good and spicy!I got the Italian with olives, banana peppers, jalapeños, and lettuce!?
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Spicy Italian
Misty Justice
I order the chicken bacon ranch with cheese bread, provolone cheese, baby spinach and extra meat. It is usually always really good. I used to get heavy oregano and salt w/pepper.Vegetarian options: Subway has a vegetarian sandwich. I was told there is one venisonDietary restrictions: They will let you know ìf there is dairy in the sandwich. It is clearly labeled with dietary restrictions also they have a vegetarian sandwich. I was told it tasted good and they get your order to you. Also all sandwiches, salads, and melts are all labeled with good
So much better than the one downtown. Service is pretty awesome. Staff aren't rude and sloppy there either.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Cookies, Personal Cheese Pizza, Spicy Italian, Lay
Lorenza Thomas
The 2 employees working weren't very friendly...
tammy myers
Manager left this poor guy alone at 1130am! The other employee was not in yet but scheduled for 11am. Manager went to bank at 1030 n not back an hr later. I ate there n the help nor Manager ever arrived!
Food was fine, the issue was the staff. Horrible attitude. The lady at the cashier constantly made faces and rolled her eyes, and just a nasty attitude. If you want to go to subway in Kilgore, definitely go to another location but this one, unless you want to put up with horrible customer service.
Atmosphere: 1
Food: 3
Service: 1
GREAT service the BEAST is awesome,too much for 1
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: The Beast
Ordered an hour ago and still haven’t received anything. I have already paid for my food an hour ago off my card and now they’re saying they don’t have a ticket. This is the one on Houston Street in
Service: 1
The worst just place an order with my app and it took my money but later said it couldn't process my order so I called and was told they can't help me they don't have anything to do with the app and I have to call the corporate office so now I'm out 33 dollars till after Christmas.. I'll never use the app again
To management - your checkout attendant asked for a tip. Has a sling on her arm. I waited in line, I took my food to my table, I poured my drink, i bused my table.. asking for a tip under any service is terrible manners. Asking for a tip at subway is bananas. You will want to correct this.
This is trash. A veggie sandwhich which was not even edible. Tossed in mayo and a ton of
Atmosphere: 1
Food: 1
Service: 1
Typical Subway. Some of the veggies looked like they were getting close to the end of their life cycle (I'm really picky about veggies anyway), but overall service was good and store was clean.
Atmosphere: 4
Food: 3
Service: 4
The boss is my favorite sub in great
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Steak
Pretty good meatball subs and the lady waited on me very
Atmosphere: 4
Food: 4
Service: 4
They drench my sandwich with sauce everytime. I choose less sauce on the app AND put "less sauce" in the comment box. They've done this EVERYTIME I have ordered over the past few months. I quit using this subway because of it.
Restaurantji Recommends
It tasted really good and spicy!I got the Italian with olives, banana peppers, jalapeños, and lettuce!?
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Spicy Italian
I order the chicken bacon ranch with cheese bread, provolone cheese, baby spinach and extra meat. It is usually always really good. I used to get heavy oregano and salt w/pepper.Vegetarian options: Subway has a vegetarian sandwich. I was told there is one venisonDietary restrictions: They will let you know ìf there is dairy in the sandwich. It is clearly labeled with dietary restrictions also they have a vegetarian sandwich. I was told it tasted good and they get your order to you. Also all sandwiches, salads, and melts are all labeled with good
Recommended dishes: Cookies, Spicy Italian, Steak Egg
So much better than the one downtown. Service is pretty awesome. Staff aren't rude and sloppy there either.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Cookies, Personal Cheese Pizza, Spicy Italian, Lay
The 2 employees working weren't very friendly...
Manager left this poor guy alone at 1130am! The other employee was not in yet but scheduled for 11am. Manager went to bank at 1030 n not back an hr later. I ate there n the help nor Manager ever arrived!
Atmosphere: 1
Food: 5
Service: 1