Wingstop

1214 US-259 BUS Ste 200, Kilgore
(903) 986-9464

Recent Reviews

Priscilla Brewer

Love wing stop its my fav

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Mango

Adam Sturgeon

I'm pretty sure it's just repranded BWW, and it is good.

Atmosphere: 4

Food: 4

Service: 4

Recommended dishes: Hickory Smoked BBQ

John Pierce (PinVirus8)

Very disappointed by the food quality lately. Real parmesan has been switched to some kind of tasteless powder and the sauces are pretty bland, especially the cheese sauce.

Food: 2

Jessica Acker

This place has a good choice flavors. Definitely a get and go place. The employees do not appear to be concerned about eat in guest. Me and my son sat and ate at a table and it was OK. I learned alot about employees home life they weren't descretly speaking. I have had to go and it was ok not much to brag about. Better than bbw? Yes. The best? No.Parking: There are about 20 parking places for AT&T, dollar tree and wing stop. So parking is fine.Kid-friendliness: My 8 year old was ok there. It's small enough for him yo get refills and still be in my line of vision. In store seating was just us so he went the MENs rest room alone ( which he was super excited about) and i felt safe with him doing that.Wheelchair accessibility: Handicap parking and a wheelchair accessible door was available.

Atmosphere: 3

Food: 3

Service: 2

Daisy Moonlight

Everytime we come here they always give us a dipping sause but she tried to charge us for it , she took every other Mexican that came in after us like she was racist and still none of our

Service: 1

Sarah Gradberg (Sassy girlfriend)

Good food to eat ?

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Hickory Smoked BBQ

Amy

I usually have a good experience at Wing Stop. But I went out on Wednesday around 8pm and got some voodoo fries and a 10 piece classic combo of wings. Well it took about an hour to get to us, which I wasn’t too upset about. What did make me upset is that my order was wrong, and the food was cold. And the nail in the coffin was that they weren’t even attending the register when I went up there to ask about it.

Atmosphere: 2

Food: 1

Service: 1

Denise Bryant

Well it's an okay place, I order was messed up on our fries, they put so much seasoning on it you couldn't even eat them, had to take them back and they had to do another order of FF,which they did with no

Atmosphere: 3

Food: 4

Service: 4

Recommended dishes: Hickory Smoked BBQ

Adam C.

Ordered the Buffalo ranch loaded fries w/ the Buffalo and ranch on the side instead of on top.. i checked the sauces to find the containers only a quarter filled (see pics) ..i asked if i can get the container filled atleast 3 quarters, every other wing stop i been to i never even had to ask to have more sauce in the container as this is the first time i didn't receive a normal amount ..i told the Cashier if i were to pour these sauces over my fries it would be no where near loaded.... the cashier brought out the Asian girl who was bringing out the orders and told her my issue.. the immature and unprofessional 20 year old Asian girl never addressed or made eye contact with me, looked at the Cashier and said I'm not giving him anymore sauce as if i wasnt right in front of her and walked away.. fortunately for her I'm not belligerent like others i see and know because i would've slapped the hell out that b*tch.. but i said nothing and watched for a min thinking how i was going to address this .. the Cashier said they would have to charge extra because they only drizzle the sauce on top..(but it's not called Buffalo ranch drizzle fries i explained), i then see containers filled with sauce (see pics) i then asked for a manager and was told there is no manager, then told two different names, then told there was a chief lead who eventually brought me only more Buffalo but not ranch but still even he went to the back to ask someone else as if a manager was backed there and didn't want to come out.. this location lacks leadership, accountability, and initiative amongst probably other things.. none of the 5 to 6 workers there had the brains enough to just see the justification in the issue and just grab some sauce and say here there you go in order to diffuse or resolve the problem.. definitely not a good wingstop location.. never will return or recommend anyone else her.. would rather drive further to Longview... and fyi i seldom even trip or write bad reviews i just don't return to those locations due to poor service but that b'tch pissed me off then the lack of leadership topped it off.. the extra charge wasn't even an issue either, 2 dollars won't make or break me, it was the disrespect..

Heath Burns

Foods good, but when you make a To go order and get home with half your wings, 20 minutes away, it'll rub you the wrong way. Called and of course they offered to remake the missing wings, but what's the point? Fries would be trash and the rest of the wings would be cold and soggy by the time we got back home again the second time 40-45 mins later. Such a disappointment. Kilgore needs another wing place. Not the first time they've messed up an order. I never place a bad review on a one time mess up, because we're human, it happens. But this is ridiculous

Atmosphere: 2

Food: 4

Service: 2

Kathleen L.

I like the Boneless chicken wings with Hawaiian Sauce. The first time I ordered, they were skinless. The second time we visited, they had skin on the wings and tasted like they had been cooked in old or burned oil. I wasn't impressed with the second order at all.

Malcolm Jackson

The wings were dry. 1st time that has ever

Atmosphere: 4

Food: 2

Service: 4

Jackson B.

Incredibly Long LONG wait time , but food is good so if you have time on ur hands ur good, but if your in a rush NO ..

Justin Arnold

Got charged for 4 meals and left with 3. Receipt doesn't show what you ordered I asked about it and he just walked off. I have always went here was not even a mediocre

Atmosphere: 1

Food: 3

Service: 1

Titus Ellis

We placed a to go order on 9/8/23 and when we picked it up one meal was missing a wing, the fries were not fully cooked, and the extra dipping sauces we ordered were not in the bag, and the fries that were ordered with extra seasoning were barely seasoned at all.

Food: 2

Service: 1

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