Jack In The Box

1100 E Central Texas Expy, Killeen
(254) 690-2055

Recent Reviews

Chip Johnson

Terrible had a door dash order and waited 45 minutes just for the cashier to tell me they didn’t have it after her confirmed the order at the Window. It was a black guy who was older I showed him the order and he got smart with me. I hope he doesn’t work there anymore. Do not take DoorDash orders from here. EVER!!!

Service: 1

Jacqueline Johnson

I work night shift. At 3:00am I went to visit this location after work tired and hungry. The male drive thru attendant informed me that I would NOT be served due to cleaning and also directed me to illegally back out of the drive thru as there were 3 vehicles ahead of me blocking the correct exit.We have got to do better people!

Atmosphere: 1

Food: 1

Service: 1

Hilda I. Morales (Ivette)

Cashier with not very pleasant attention. Quite aggressive at 11 am. I didn't like his unhelpful attitude. ? If the employee Keisha doesn't know how to serve customers, she shouldn't serve customers. I give it 0000 in service. And she is rude. We asked her for a soda without ice and the very spoiled woman with attitude, put ice in it. And he closed the window on us in a very bad way. The order speaker does not work well.

Arthur Carter

All I had was sweet tea and it was

Atmosphere: 5

Food: 3

Service: 5

Jace Zeller

Terrible customer service. After asking for the very first part of my order the person on the drive through said “no you can’t”. Then after every other item the lady had an awful attitude and kept asking me if that was all before I could continue ordering, only making the process longer and more annoying for me as a consumer. Won’t be back.

Atmosphere: 1

Food: 1

Service: 1

John J

Waited 30 minutes for a

Atmosphere: 2

Food: 3

Service: 1

adalee obannon

Tweedie is a rude manager and her employees rude

Atmosphere: 1

Food: 5

Service: 1

Maria Becerra

Drive thru,very static sound we had to repeat order many times .,crasher asked us to pull up waited long time ,drove off get home and order is wrong not even close what we order. unable to Drive back .curly fries disappointed just moved to Texas not long ago 3rd trip to jack 3wrong orders,

Atmosphere: 2

Food: 2

Service: 2

Logan Fields

Got pulled to the front. Behind three others who were also pulled to the front. Placed my order at 10:01pm. It’s now 10:20pm. I’m still waiting. And now more cars are pulled behind me. They’re pulling every single car regardless of order size. I ordered 1 #8 and 3 strips. My original order could not be fulfilled, no reason given just “ nope we don’t have that “ so finally 1021 order just came out. Asked her why it took 20mins to get it out. Answer: people didn’t do their job in the morning. No one wants to come in.Rare to find any customer service these days.

Atmosphere: 1

Food: 1

Service: 1

Lori Martin

I have waited over an hour at the drive thru with only 1 car ahead of me. This is the SLOWEST restaurant I have EVER patronized. This happens any time of day or night. I have sometimes wated 45 mins to receive a COLD burger and fries or a completely wrong order. They never seem to have low calorie options available. I Love Jack in the Box. Hate this locations wait time.

Food: 5

Service: 1

Recommended dishes: Egg Rolls, Onion Rings

Tiffany Garcia

Always great service inside.

Atmosphere: 5

Food: 5

Service: 5

Kangry Sweet

Very bad place, the staff is very rude, they have a very bad attitude, they take more than 40 minutes to give you the food.

Phillip Reed

Food was cold. Fries were stale. Ordered onion rings and only got 4 rings. Waste of $25. Never will eat here

Atmosphere: 2

Food: 1

Service: 1

Cecilia Wilkie

Only come here if you have 30+ minute to kill. You will wait in the drive through at the speaker for 5or more minutes. Then you will be asked to pull around and wait a stupid amount of time for two burgers and some frys. Don't eat here.

Atmosphere: 1

Food: 2

Service: 1

Recommended dishes: Egg Rolls, Onion Rings, Jumbo Jack

Aria Yauk

Worst Jack in the Box ever. Waited 10 mins in line waiting for someone to get on register. Ended up ordering online and then still waiting 30+ mins for my food.

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