The pizza was good and hot but could have had more cheese
Robert Baumgartner
Wish I could see the prices online. Planning to cater more than 10 people. I SHOULD BE ABLE TO PLAN FOR THIS. This website needs to be fixed.
Chazia Miles
Quality food. Great service and staff.Vegetarian options: Cauliflower Pizza crust
Atmosphere: 4
Food: 5
Service: 4
Recommended dishes: Original Crust Pizza, Chicken Caesar, Deluxe Pizza
Samantha Pietrzak
I used to love Marcos but my last 3 experiences have been terrible. The last 2 times we ordered delivery our salads were forgotten. I was told they would refund me and that didn't happen either time. I went today for pick up. Recieved an email at 4:15 that my order was ready for pick up. I get to the location at about 4:25 because I was close by. I didn't receive my food until 4:45. I had a total of 3 people ask if I was helped. The first two asked for the order name and then never came back and proceeded to ignore me at the window. Finally a 3rd worker came up and asked it I was helped and had my pizza and drinks to me within minutes while the other two workers leaned against the counter rolling their eyes at me. I never made a fuss until the 3rd person came up and I let them know I had been waiting 20min and nobody was informing me what was going on with my food. We order from her 3-4 times a month and today was the last time. Terrible customer service, rude employees and missing items on several orders.DO NOT RECOMMEND!
Atmosphere: 1
Service: 1
Jerry Thompson
Marco's on Elm Street in Killeen has the best pizza in Killeen. The employees are very nice and very helpful. I called the manager on the phone to let him know that the pizza was delicious ?. The manager was very nice. This pizza place is the best in Killeen Texas. We will not purchase pizza anywhere else but Marco's on Elm Street.Thank youJerry
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Pepperoni Magnifico
Patricia Lutz
Great thin crust pizza!
Atmosphere: 5
Food: 5
Service: 5
Jamariz H.
This place has a foul smell when your dine in and when I ordered my pizza the pepperoni wasn't even cooked, this place fell apart
James Y
Love this place great pizza and they include sauce with your cheesy bread sticks.
Food is good for a corporate pizza joint. Staff is friendly. They are always late on my timed orders. Yeah, I get that they can get busy. But if I put an order in two hours prior of pickup, I shouldn't have to wait.
Atmosphere: 4
Food: 5
Service: 3
Recommended dishes: Pizza
Meows Moon
Pizza was 40 min late by time it came was cold and was burnt to top it off.
Food: 1
Service: 1
IAMDYAMOND P.
BEST IN TOWN! my pizza is also hot and fresh! Taste soooo good!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Pizza
Kara Bender
My family and I order from this location regularly. The food is good and they have stuff even our picky eaters will consume. However, the last 3 or 4 times we have ordered from this location, we've been notified that our order will be delivered via Favor. Not generally a problem as we use food delivery services often. HOWEVER, these deliveries always take considerably longer than the average wait time. We have waited 2-3 hours each time, and always receive cold food. We were hopeful that the outsourcing of delivery was only an occasional thing, and continued ordering from this location. Today will the last time we take that risk. I have tried to follow direction provided in other posts from Marco's corporate office to provide information at a provided website location and had no luck finding an area to submit concerns. We are frustrated to say the least.
Service: 1
Jessica K
Don’t get the sandwiches. You’re welcome. (Compare to the online pictures…..not even close ?).
Excellent Pizza ?
Food: 5
Service: 5
My food is always done exactly the way I like it
Atmosphere: 5
Food: 5
Service: 5
The pizza was good and hot but could have had more cheese
Wish I could see the prices online. Planning to cater more than 10 people. I SHOULD BE ABLE TO PLAN FOR THIS. This website needs to be fixed.
Quality food. Great service and staff.Vegetarian options: Cauliflower Pizza crust
Atmosphere: 4
Food: 5
Service: 4
Recommended dishes: Original Crust Pizza, Chicken Caesar, Deluxe Pizza
I used to love Marcos but my last 3 experiences have been terrible. The last 2 times we ordered delivery our salads were forgotten. I was told they would refund me and that didn't happen either time. I went today for pick up. Recieved an email at 4:15 that my order was ready for pick up. I get to the location at about 4:25 because I was close by. I didn't receive my food until 4:45. I had a total of 3 people ask if I was helped. The first two asked for the order name and then never came back and proceeded to ignore me at the window. Finally a 3rd worker came up and asked it I was helped and had my pizza and drinks to me within minutes while the other two workers leaned against the counter rolling their eyes at me. I never made a fuss until the 3rd person came up and I let them know I had been waiting 20min and nobody was informing me what was going on with my food. We order from her 3-4 times a month and today was the last time. Terrible customer service, rude employees and missing items on several orders.DO NOT RECOMMEND!
Atmosphere: 1
Service: 1
Marco's on Elm Street in Killeen has the best pizza in Killeen. The employees are very nice and very helpful. I called the manager on the phone to let him know that the pizza was delicious ?. The manager was very nice. This pizza place is the best in Killeen Texas. We will not purchase pizza anywhere else but Marco's on Elm Street.Thank youJerry
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Pepperoni Magnifico
Great thin crust pizza!
Atmosphere: 5
Food: 5
Service: 5
This place has a foul smell when your dine in and when I ordered my pizza the pepperoni wasn't even cooked, this place fell apart
Love this place great pizza and they include sauce with your cheesy bread sticks.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Pizza
Restaurantji Recommends
Food is good for a corporate pizza joint. Staff is friendly. They are always late on my timed orders. Yeah, I get that they can get busy. But if I put an order in two hours prior of pickup, I shouldn't have to wait.
Atmosphere: 4
Food: 5
Service: 3
Recommended dishes: Pizza
Pizza was 40 min late by time it came was cold and was burnt to top it off.
Food: 1
Service: 1
BEST IN TOWN! my pizza is also hot and fresh! Taste soooo good!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Pizza
My family and I order from this location regularly. The food is good and they have stuff even our picky eaters will consume. However, the last 3 or 4 times we have ordered from this location, we've been notified that our order will be delivered via Favor. Not generally a problem as we use food delivery services often. HOWEVER, these deliveries always take considerably longer than the average wait time. We have waited 2-3 hours each time, and always receive cold food. We were hopeful that the outsourcing of delivery was only an occasional thing, and continued ordering from this location. Today will the last time we take that risk. I have tried to follow direction provided in other posts from Marco's corporate office to provide information at a provided website location and had no luck finding an area to submit concerns. We are frustrated to say the least.
Service: 1
Don’t get the sandwiches. You’re welcome. (Compare to the online pictures…..not even close ?).