I visited 7/15/22. My husband has always ordered & curbside pickup. When I called and ordered the association stated it was recommended I pay for it in advance? Stated all I had to do was come in and sign. NP. I did. When I got there. I signed. Then I got food which was closest to me at the Register. 1st problem, I’m a Nurse, masked up and all. I don’t know any procedure and was not told procedures. I’m the only one in line. Instead of directing me to my food. I played “go Fish”game. I left to get home, wrong order. I called. Mgr drilled me about how I received my Food?????? I called. She states it waiting for you here. I live 15 min away, now it’s close to 45 min sitting on a counter. I asked for a ReMake, supposedly she did. But the Problem was “””” as soon as I walked in””” I was drilled….. Asking me how I picked it up, did she hand it to me? If she did she would be written up or fired. !!!! I asked what did it matter. She says it matters, this Mgr. Asked me the same ??? 7x. I stated to her I don’t Remember how I got it, I just know it’s not mine. Then here comes the frustration: I asked for a corporate # , she said no problem. She never wrote it, just arguing with me.” Then I asked for a REFUND, she refused and said I give it to you tomorrow. Now at this point, I’m fuming!!! I told her dome choice words, she stated I was VIOLENT, get out of her store, or she’s gonna call the Police! ••••Keep in mind , Im the Consumer” Folks it was not worth my Nursing License over a $50 meal””” After all that They Refried the same FOOD!!!!!!!…….. Folks as a Consumer we don’t have to take this! They need our Money to pay Salaries…. She didn’t Care about Service she wanted to Prove a Point , my Black Skin , yeppp, my Green Money didn’t matter either! My Question is “ Why do we Pay for bad Service & keep going back”…. Not me or my family & friends! One bad Mgr spoils the whole Experience!!! Of course every Where I can post this , I will!!!!
dieselpeted
I had the white fish and hush puppies, Wife had Gater Po'Boy with fries and hush puppies both were very good. The menu on Facebook is dated, Things are a little expensive. Thank You Uncle Joe. You order at counter and pay first, The bring the food to the table.
Michal Smith
Crawfish season was good. This place has definitely stepped it up ! Good fish ! Amazing customer service. The guy taking orders was so cool ! Wait time wasn’t to long. The food is was good so we didn’t mind waiting.Definitely will stop by and grab some catfish soon. And the salad Was a DELICIOUS Did I mention the benga’s
Debra S
Excellent food, freshly made, steaming hot, wonderful comfort food. Generous portions... Enough to share or take home for another meal... After a relaxing dinner at The Catch...I took the rest of mine homeI had the gator and fish basket, with whitefish instead of catfish ~ the general manager accommodated my switch with grace. Freshly made homestyle fries, and hush puppies. Started with fried green tomatoes (oh SO good), and finished with chilled key lime pie. Totally was surprised by and enjoyed watermelon margaritas (alcoholic drinks free) to round out a relaxing early summertime dinner.The hospitality of the general manager was such a joy. He is peaceful, kind, an easy conversationalist ~with true Southern charm. Very gracious, welcoming, warm, fun, witty, knowledgeable, and he served me and others himself, as the restaurant filled with an early dinner crowd. I never felt rushed or as just a number...He does it all ~ front of the house, kitchen, wait on customers tables personally, made menu and drink suggestions, refilled my beverage, chatted as he delivered fresh food to each table, came back and checked on us each... I felt like I was in his home... His genuine care, interest, ease, conversation, 5 star service of each table and customer at his counter was consistent and with true excellence. The food was delicious and fillingThis was my first visit. I stayed long and actually really relaxed. And of course, their food quality is stellar.What a refreshing place ~ of he and his staff ~ with their really good hearts of true service and great food. A bright spot in my otherwise hot and harried day.I loved it...and this manager. Wow. Hugs y'all!!One of my (new) now favorite places...
Adayna H.
Update: I forgot to take a photo of my food. I was driving home when another car almost ran me off the road because they were in the wrong lane and coming into my lane. I ended up smashing the gumbo container into the one it was stacked above and I didn't realize it til I got home. I could smell the scent of the gumbo much stronger but I didn't think anything of it because I was pissed off at the driver. Anyways, I had their chicken tenders (I wasn't really in the mood for seafood), it was a meal that came with fries and two hush puppies, and I had one gumbo. My husband had the catfish and shrimp combo with one gumbo. The gumbo was like one half a scoop in a small container and it was alright. I loved the rice in it but still didn't care for it as much. It was more like have a cup of rice and then half a cup of gumbo (these cheap asses). My chicken tenders were dry as hell, and my husband said his catfish and shrimp were alright. I still rated this place with 1 star because I would not recommend it. It was about $45 for all that was ordered and for what it tasted like, IT IS NOT WORTH IT! Go somewhere else.
Cassie F.
The food was undercooked. It was a waste of $50. The quality has gone down the drain while the prices went up. The food just doesn't taste good at all.
Nicole L.
It's was cold and greasy.... I ordered via door dash and I tracked it to see how long it would take. Delivery was fast once it was ready but the food was nasty..
Retiredold S.
The Place was dirty. Looked like it had not been swept or actually mopped with a clean mop at all. There was a SLICK with OIL spot next to the register and also at the end of the counter. I Politly Told the Male Manager on duty there was oil on the floor and I almost slipped and almost fel but my wife caught me. I Am 68 years old and use a cane. The MALE MANAGER said ""WE WORK HERE"". He did not make any effort to clean the OIL off the floor for the whole 15 minutes we had to wait for our food. I Cannot say how good or bad the food was as I was getting more and more upset with the place and the MALE WORKER who seemed to be there just to talk to some of his younger FEMALE FRIENDS who stopped by tham to pay attention to customers waiting for service or cleaning or having the OIL CLEANED off th floor. This was the First time my Wife and I had been there and it is also the LAST time we will ever go there. I ALso have told many of my friends who has just moved here to be near Ft. Hood Texas to avoid the place as a couple told me they went there slao and was disgusted with the place being dirty and next to no service.
Pauline Thomas
Food is good. The place could use a good clean. The floors are very slippery, i think it's grease as most of the food is fried. But my spouse gets the grilled catfish with grilled veggies along with a bed of rice and 2 hush puppy's, I get one white fish with fries and 2 hush puppy's. I peel off the fried dough and enjoy the nice flake of the fish.
Raymond R.
I ordered the gator basket that was 12.99 and when I received my ticket they charged me 15.99. The lady at the front t counter had a horrible attitude. Do not recommend.
Great food and friendly staff, except on Sundays. The Sunday staff is rude and wouldn't take my valid coupon that I had. The lady that took my order stated the coupon was for catfish or whiting combo or basket, but the coupon did not state that. These coupons I got in the mail are good until the end of March. I ordered two shrimp tacos basket grilled, she told me the only come fried. I explained to her that have gotten the same exact shrimp tacos grilled last Saturday. The lady said they weren't suppose to do that, but she will let the cook know. This place has great food for franchise and friendly staff, just don't go on Sundays.
Shopping in CTX
Called my order in, and Dakota was patient in getting all of my questions answered, since I didn't have the menu in front of me. Pick up was seamless. Food was excellent. Will be glad to go back when I can dine in and enjoy the complimentary frozen beverages.
Jenefer T.
The food is dry and not worth the price. Place is nasty. Even the workers look like they don't want to be there.We are very disappointed!
Shirley Hansen
i love the staff so polite and welcoming i came in to get a to go order and noticed that you all sold beignets and i wanted some but didnt want to wait long the guy up front heard me say that and got right on it making sure i didnt have to wait . That stood out the most about my experience here , was considerate about my time and not alot of restaurants are like that nowadays.
Brett Welborn
Crab and Shrimp boils for 2. , Boudin balls and 2 cups of gumbo. Literally inedible because of the amount of salt. $110 lunch with the wife. Will not be giving them another chance. TERRIBLE
I visited 7/15/22. My husband has always ordered & curbside pickup. When I called and ordered the association stated it was recommended I pay for it in advance? Stated all I had to do was come in and sign. NP. I did. When I got there. I signed. Then I got food which was closest to me at the Register. 1st problem, I’m a Nurse, masked up and all. I don’t know any procedure and was not told procedures. I’m the only one in line. Instead of directing me to my food. I played “go Fish”game. I left to get home, wrong order. I called. Mgr drilled me about how I received my Food?????? I called. She states it waiting for you here. I live 15 min away, now it’s close to 45 min sitting on a counter. I asked for a ReMake, supposedly she did. But the Problem was “””” as soon as I walked in””” I was drilled….. Asking me how I picked it up, did she hand it to me? If she did she would be written up or fired. !!!! I asked what did it matter. She says it matters, this Mgr. Asked me the same ??? 7x. I stated to her I don’t Remember how I got it, I just know it’s not mine. Then here comes the frustration: I asked for a corporate # , she said no problem. She never wrote it, just arguing with me.” Then I asked for a REFUND, she refused and said I give it to you tomorrow. Now at this point, I’m fuming!!! I told her dome choice words, she stated I was VIOLENT, get out of her store, or she’s gonna call the Police! ••••Keep in mind , Im the Consumer” Folks it was not worth my Nursing License over a $50 meal””” After all that They Refried the same FOOD!!!!!!!…….. Folks as a Consumer we don’t have to take this! They need our Money to pay Salaries…. She didn’t Care about Service she wanted to Prove a Point , my Black Skin , yeppp, my Green Money didn’t matter either! My Question is “ Why do we Pay for bad Service & keep going back”…. Not me or my family & friends! One bad Mgr spoils the whole Experience!!! Of course every Where I can post this , I will!!!!
I had the white fish and hush puppies, Wife had Gater Po'Boy with fries and hush puppies both were very good. The menu on Facebook is dated, Things are a little expensive. Thank You Uncle Joe. You order at counter and pay first, The bring the food to the table.
Crawfish season was good. This place has definitely stepped it up ! Good fish ! Amazing customer service. The guy taking orders was so cool ! Wait time wasn’t to long. The food is was good so we didn’t mind waiting.Definitely will stop by and grab some catfish soon. And the salad Was a DELICIOUS Did I mention the benga’s
Excellent food, freshly made, steaming hot, wonderful comfort food. Generous portions... Enough to share or take home for another meal... After a relaxing dinner at The Catch...I took the rest of mine homeI had the gator and fish basket, with whitefish instead of catfish ~ the general manager accommodated my switch with grace. Freshly made homestyle fries, and hush puppies. Started with fried green tomatoes (oh SO good), and finished with chilled key lime pie. Totally was surprised by and enjoyed watermelon margaritas (alcoholic drinks free) to round out a relaxing early summertime dinner.The hospitality of the general manager was such a joy. He is peaceful, kind, an easy conversationalist ~with true Southern charm. Very gracious, welcoming, warm, fun, witty, knowledgeable, and he served me and others himself, as the restaurant filled with an early dinner crowd. I never felt rushed or as just a number...He does it all ~ front of the house, kitchen, wait on customers tables personally, made menu and drink suggestions, refilled my beverage, chatted as he delivered fresh food to each table, came back and checked on us each... I felt like I was in his home... His genuine care, interest, ease, conversation, 5 star service of each table and customer at his counter was consistent and with true excellence. The food was delicious and fillingThis was my first visit. I stayed long and actually really relaxed. And of course, their food quality is stellar.What a refreshing place ~ of he and his staff ~ with their really good hearts of true service and great food. A bright spot in my otherwise hot and harried day.I loved it...and this manager. Wow. Hugs y'all!!One of my (new) now favorite places...
Update: I forgot to take a photo of my food. I was driving home when another car almost ran me off the road because they were in the wrong lane and coming into my lane. I ended up smashing the gumbo container into the one it was stacked above and I didn't realize it til I got home. I could smell the scent of the gumbo much stronger but I didn't think anything of it because I was pissed off at the driver. Anyways, I had their chicken tenders (I wasn't really in the mood for seafood), it was a meal that came with fries and two hush puppies, and I had one gumbo. My husband had the catfish and shrimp combo with one gumbo. The gumbo was like one half a scoop in a small container and it was alright. I loved the rice in it but still didn't care for it as much. It was more like have a cup of rice and then half a cup of gumbo (these cheap asses). My chicken tenders were dry as hell, and my husband said his catfish and shrimp were alright. I still rated this place with 1 star because I would not recommend it. It was about $45 for all that was ordered and for what it tasted like, IT IS NOT WORTH IT! Go somewhere else.
The food was undercooked. It was a waste of $50. The quality has gone down the drain while the prices went up. The food just doesn't taste good at all.
It's was cold and greasy.... I ordered via door dash and I tracked it to see how long it would take. Delivery was fast once it was ready but the food was nasty..
The Place was dirty. Looked like it had not been swept or actually mopped with a clean mop at all. There was a SLICK with OIL spot next to the register and also at the end of the counter. I Politly Told the Male Manager on duty there was oil on the floor and I almost slipped and almost fel but my wife caught me. I Am 68 years old and use a cane. The MALE MANAGER said ""WE WORK HERE"". He did not make any effort to clean the OIL off the floor for the whole 15 minutes we had to wait for our food. I Cannot say how good or bad the food was as I was getting more and more upset with the place and the MALE WORKER who seemed to be there just to talk to some of his younger FEMALE FRIENDS who stopped by tham to pay attention to customers waiting for service or cleaning or having the OIL CLEANED off th floor. This was the First time my Wife and I had been there and it is also the LAST time we will ever go there. I ALso have told many of my friends who has just moved here to be near Ft. Hood Texas to avoid the place as a couple told me they went there slao and was disgusted with the place being dirty and next to no service.
Food is good. The place could use a good clean. The floors are very slippery, i think it's grease as most of the food is fried. But my spouse gets the grilled catfish with grilled veggies along with a bed of rice and 2 hush puppy's, I get one white fish with fries and 2 hush puppy's. I peel off the fried dough and enjoy the nice flake of the fish.
I ordered the gator basket that was 12.99 and when I received my ticket they charged me 15.99. The lady at the front t counter had a horrible attitude. Do not recommend.
Restaurantji Recommends
Great food and friendly staff, except on Sundays. The Sunday staff is rude and wouldn't take my valid coupon that I had. The lady that took my order stated the coupon was for catfish or whiting combo or basket, but the coupon did not state that. These coupons I got in the mail are good until the end of March. I ordered two shrimp tacos basket grilled, she told me the only come fried. I explained to her that have gotten the same exact shrimp tacos grilled last Saturday. The lady said they weren't suppose to do that, but she will let the cook know. This place has great food for franchise and friendly staff, just don't go on Sundays.
Called my order in, and Dakota was patient in getting all of my questions answered, since I didn't have the menu in front of me. Pick up was seamless. Food was excellent. Will be glad to go back when I can dine in and enjoy the complimentary frozen beverages.
The food is dry and not worth the price. Place is nasty. Even the workers look like they don't want to be there.We are very disappointed!
i love the staff so polite and welcoming i came in to get a to go order and noticed that you all sold beignets and i wanted some but didnt want to wait long the guy up front heard me say that and got right on it making sure i didnt have to wait . That stood out the most about my experience here , was considerate about my time and not alot of restaurants are like that nowadays.
Crab and Shrimp boils for 2. , Boudin balls and 2 cups of gumbo. Literally inedible because of the amount of salt. $110 lunch with the wife. Will not be giving them another chance. TERRIBLE