Great service and very consistent food quality. We have noticed certain locations are hit and miss with quality, this location is consistently good.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chicken Bowl
Jo Krona
Oddest drive thru... ended up going inside. Visiting from
Food: 3
Service: 3
Recommended dishes: Burrito w Sofritas
Lucas Banderas
The rice is rarely cooked fully but the food is great other than
Atmosphere: 5
Food: 3
Service: 4
C Eller
Great fresh Mexican food. Nice people. Especially Rene, the GM.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Burrito w Carnitas
Snoui Productions
Felt ripped off as we paid for multiple rice bowls but very light on the toppings with barely half a container of rice.
Atmosphere: 5
Food: 3
Service: 3
Virgilio Portraits
I want to congratulate Denise, Diego and Melissa. Friendly service and prepared the food just as I wanted. My buddy and I walked in after having a bad experience at another restaurant and were greeted with smiles and laughs. Totally brightened my mood! Thank you!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Burrito w Carnitas
Ashley Greene
I celebrate it when stores open in Kingwood and typically try them all. But I don't think I would return if my life depended on it. Like most places these days the service is abysmal. We ordered. Everything was either wrong or missing. Drove all the way back. They remade it. Again, wrong. Remade again. Paid full price. If this is how you like to spend your money,, overpriced AND inconvenienced, then go for it! 2 meals 1 kids meal, $50. Crap experience. Come on Kingwood! Why don’t you care?? Kingwood cant even get Chipotle right!? :(
Atmosphere: 4
Food: 4
Service: 1
Sean Fanning
Most of the employees provided great service but I do have 1 complaint which is why I put 4 stars. I have been to this location twice in the last 3 months. The last time I was there, their tea dispenser nozzle was not able to be secured on well and it came off while I was getting a refill splashing tea all over me. An employee helped get it back on, but again it won't really tighten. Back to my trip today, I noticed it is still not working well and is leaking. I bring it to the attention to the employee at the register whose response is, "you just need to tighten it". Can't believe they can't afford to replace the tea dispenser and that the employee doesn't have a better response than do it yourself.Outside of that frustrating fact, food is good, atmosphere is good and service is good. Hopefully they will get that replaced.
Atmosphere: 4
Food: 5
Service: 4
martin perez
Great customer service food was fresh overall very good
Atmosphere: 5
Food: 5
Service: 5
Cody L.
Placed an order on the app and when I went to pick up they explained they were out of ingredients 30 mins before closing. How do you run out of what makes you money? They also stated I would have to call to get a refund. I called and was told I should have my refund within 5 days before hanging up on me. They should have something in the system that allows contact for these issues and at least a way to get a refund faster than what was stated.
Tried the carniasada bowl. It was good, but I thought it was a little overpriced for a bowl and small drink.
Atmosphere: 4
Food: 4
Service: 4
Ali Cormier
I ordered thru doordash because I have a problem and can't see a doctor til tomorrow. Anyhow. This Chipotle is less than a mile from my house. There is some kind of struggle with this location. They never want to give you salad dressing with the salad. Since they don't have an option for salad dressing, there was no way to insure I get enough dressing for both of our salads, I text the driver to please make sure theres at least two little containers of dressing. It's kind of tangy and goes perfect with the type of food.The food gets here and it's like one container and another that was like a third of the amount. I don't feel good so i just shook my head and poured the fuller one on my salad! It wasn't dressing it was the hottest salsa! All over my salad. I can't eat it. I PAID 53.00 for TWO SALADS, could you give me some dam salad dressing?? What's with the scam of giving the driver a hot sauce instead of dressing. You lost a customer. I literally had the same problem when my Granddaughter and I ate there. They acted like the salad dressing was like a forbidden fruit. Does it have gold in it?? 53.00 for 2 salads! Never again. You lost this customer. Tried to call and they have a robot that sends you to a call center in Hid knows where.
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Side of Queso Blanco, Salad w Carnitas
Rene Flores
I love chipotle but every time i go here they charge me for guac when i have a veggie bowl and are rude about it. As well as never want to fill it up. This is about the 3rd time i have to tell them something.
Service: 2
Julianna G.
Service was wonderful, food was great!
Atmosphere: 5
Food: 5
Service: 5
Robert Mann
Ordered through UberEats. Worst Experience ever for both Food and Price. NO MEAT in either entree. Two burrito bowls for $ 40 with no meat. I could'nt even eat the meal after a couple of bites. Horrible. At this point, I will never eat at another Chipotle again the rest of my life...Terrible. I may never order through UberEats again either. Several bad experiences...but NONE as bad as this one.
Great service and very consistent food quality. We have noticed certain locations are hit and miss with quality, this location is consistently good.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chicken Bowl
Oddest drive thru... ended up going inside. Visiting from
Food: 3
Service: 3
Recommended dishes: Burrito w Sofritas
The rice is rarely cooked fully but the food is great other than
Atmosphere: 5
Food: 3
Service: 4
Great fresh Mexican food. Nice people. Especially Rene, the GM.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Burrito w Carnitas
Felt ripped off as we paid for multiple rice bowls but very light on the toppings with barely half a container of rice.
Atmosphere: 5
Food: 3
Service: 3
I want to congratulate Denise, Diego and Melissa. Friendly service and prepared the food just as I wanted. My buddy and I walked in after having a bad experience at another restaurant and were greeted with smiles and laughs. Totally brightened my mood! Thank you!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Burrito w Carnitas
I celebrate it when stores open in Kingwood and typically try them all. But I don't think I would return if my life depended on it. Like most places these days the service is abysmal. We ordered. Everything was either wrong or missing. Drove all the way back. They remade it. Again, wrong. Remade again. Paid full price. If this is how you like to spend your money,, overpriced AND inconvenienced, then go for it! 2 meals 1 kids meal, $50. Crap experience. Come on Kingwood! Why don’t you care?? Kingwood cant even get Chipotle right!? :(
Atmosphere: 4
Food: 4
Service: 1
Most of the employees provided great service but I do have 1 complaint which is why I put 4 stars. I have been to this location twice in the last 3 months. The last time I was there, their tea dispenser nozzle was not able to be secured on well and it came off while I was getting a refill splashing tea all over me. An employee helped get it back on, but again it won't really tighten. Back to my trip today, I noticed it is still not working well and is leaking. I bring it to the attention to the employee at the register whose response is, "you just need to tighten it". Can't believe they can't afford to replace the tea dispenser and that the employee doesn't have a better response than do it yourself.Outside of that frustrating fact, food is good, atmosphere is good and service is good. Hopefully they will get that replaced.
Atmosphere: 4
Food: 5
Service: 4
Great customer service food was fresh overall very good
Atmosphere: 5
Food: 5
Service: 5
Placed an order on the app and when I went to pick up they explained they were out of ingredients 30 mins before closing. How do you run out of what makes you money? They also stated I would have to call to get a refund. I called and was told I should have my refund within 5 days before hanging up on me. They should have something in the system that allows contact for these issues and at least a way to get a refund faster than what was stated.
Restaurantji Recommends
Tried the carniasada bowl. It was good, but I thought it was a little overpriced for a bowl and small drink.
Atmosphere: 4
Food: 4
Service: 4
I ordered thru doordash because I have a problem and can't see a doctor til tomorrow. Anyhow. This Chipotle is less than a mile from my house. There is some kind of struggle with this location. They never want to give you salad dressing with the salad. Since they don't have an option for salad dressing, there was no way to insure I get enough dressing for both of our salads, I text the driver to please make sure theres at least two little containers of dressing. It's kind of tangy and goes perfect with the type of food.The food gets here and it's like one container and another that was like a third of the amount. I don't feel good so i just shook my head and poured the fuller one on my salad! It wasn't dressing it was the hottest salsa! All over my salad. I can't eat it. I PAID 53.00 for TWO SALADS, could you give me some dam salad dressing?? What's with the scam of giving the driver a hot sauce instead of dressing. You lost a customer. I literally had the same problem when my Granddaughter and I ate there. They acted like the salad dressing was like a forbidden fruit. Does it have gold in it?? 53.00 for 2 salads! Never again. You lost this customer. Tried to call and they have a robot that sends you to a call center in Hid knows where.
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Side of Queso Blanco, Salad w Carnitas
I love chipotle but every time i go here they charge me for guac when i have a veggie bowl and are rude about it. As well as never want to fill it up. This is about the 3rd time i have to tell them something.
Service: 2
Service was wonderful, food was great!
Atmosphere: 5
Food: 5
Service: 5
Ordered through UberEats. Worst Experience ever for both Food and Price. NO MEAT in either entree. Two burrito bowls for $ 40 with no meat. I could'nt even eat the meal after a couple of bites. Horrible. At this point, I will never eat at another Chipotle again the rest of my life...Terrible. I may never order through UberEats again either. Several bad experiences...but NONE as bad as this one.
Food: 1
Service: 1