It's ashame that the restaurant manager and employees do not take more pride in keeping the place clean. The soda was warm , no ice in dispenser, a/c was out and the smell was over powering. Although I cannot place all rhe blame on the employees. Public officials should really do something about the amount of homeless people in that area. Love Jack in the box ,but the location really needs some TLC.
dca “?”
really good, nice workers, hardly ever messes my order up
Ricardo Emmanuel Conchas Preciado
Good burgers but a little expensive, with the box you’ll have enough to get full, also the chocolate brownies are delicious ?
ann garcia
Placed an order on the mobile app because it says it will be open until 1:00 AM. They changed us when we got there it was closed. We had called all day and they would say the manager was not in. When we went she said to contact the app that the store hours were reflected on the app. Which is not true at all. Google has one set of hours and than the window and the app has another. No one has contacted us to help us out at all.
Joe Hernandez
Food was fine, service friendly, just to much clutter of cars all around making it hard to get in or leave.Parking: Business next door is cluttering up entrance with all if it's vehicles.
David Alvarez
Esta sucursal es la mejor de Jack in the box, no hay pierde, un combo Ultimate Chesse Burger sin tocino y una orden de tacos.This branch is the best of Jack in the box, order, an Ultimate Chesse Burger combo without Bacon or with Bacon and an order of tacos
Lawrence Sinclair
The owner GM of this place needs to immediately fire the white haired woman working the drive thru Friday May 12, 2023 morning.She was asked to speak in English and did at first, but when I asked her to please put the drinks in cup carrier and food in a bag because it was an Uber Eats order she decided to not only get completely nasty and disrespectful she decided to say she didn't speak English.So I asked in Spanish why she didn't speak English and she said because she was from Mexico. I told her "but you are working in Laredo, Texas" to which she responded people in Laredo were Mexican not gringos.Restaurants especially fast food ones in Laredo either need to hire bilingual employees who speak both or else start hiring Laredoans and not paying less money for employees from Mexico.This GM/Manager needs to contact me asap. Discrimination is illegal period.
Juan P.
This place used to be good ... But the burgers have gotten a lot smaller .... and the prices have gone up ..... Very disappointed ☹️
Nicole G
We had ordered a oreo shake through the jack In the box app, to our surprise they had no more oreo shakes when we arrived. The employee at the window offered to replace it with fries, instead I asked for my order to be cancelled. They then responded saying I had to cancel through the app after speaking with the manager. I was surprised when I realized none of the employees knew how to use the app. Not even the manager pavi who was super unethical and rude when speaking through the phone, because she was not even in her own store they told us we won’t be able to speak to her in person cause she won’t be in the store all week. After seeing that the order on the app was no longer and in progress and said completed I asked if we could just get a refund and she responded no money would leave her store because no money came in her store. She was not helpful at all only giving me a 1(800) number and repeatedly saying there was nothing she could do because it was our error.
Gr33n _420
The food was good my favorite is the spicy burger and the tacos
Something is always missing in my order, I don't understand why they wouldn't double check to make sure orders are correct.Very disappointed
Miguel Rodriguez
Close to where I live although there are other locations and quick service.
Laura Briseno
muy buen servicing, comida rica.
Laura Arce
I did not order any food n friend boughtMe a Coffee. Restaurant was Cleann little Crowded but when leaving seemedMore Crowded. So Must Be a goodWell Liked Fast Food Restaurant.
Ben Vargas
Love their extensive menu available for a types of cravings... Whether it's crispy tacos, burgers or even egg rolls, they have them!
It's ashame that the restaurant manager and employees do not take more pride in keeping the place clean. The soda was warm , no ice in dispenser, a/c was out and the smell was over powering. Although I cannot place all rhe blame on the employees. Public officials should really do something about the amount of homeless people in that area. Love Jack in the box ,but the location really needs some TLC.
really good, nice workers, hardly ever messes my order up
Good burgers but a little expensive, with the box you’ll have enough to get full, also the chocolate brownies are delicious ?
Placed an order on the mobile app because it says it will be open until 1:00 AM. They changed us when we got there it was closed. We had called all day and they would say the manager was not in. When we went she said to contact the app that the store hours were reflected on the app. Which is not true at all. Google has one set of hours and than the window and the app has another. No one has contacted us to help us out at all.
Food was fine, service friendly, just to much clutter of cars all around making it hard to get in or leave.Parking: Business next door is cluttering up entrance with all if it's vehicles.
Esta sucursal es la mejor de Jack in the box, no hay pierde, un combo Ultimate Chesse Burger sin tocino y una orden de tacos.This branch is the best of Jack in the box, order, an Ultimate Chesse Burger combo without Bacon or with Bacon and an order of tacos
The owner GM of this place needs to immediately fire the white haired woman working the drive thru Friday May 12, 2023 morning.She was asked to speak in English and did at first, but when I asked her to please put the drinks in cup carrier and food in a bag because it was an Uber Eats order she decided to not only get completely nasty and disrespectful she decided to say she didn't speak English.So I asked in Spanish why she didn't speak English and she said because she was from Mexico. I told her "but you are working in Laredo, Texas" to which she responded people in Laredo were Mexican not gringos.Restaurants especially fast food ones in Laredo either need to hire bilingual employees who speak both or else start hiring Laredoans and not paying less money for employees from Mexico.This GM/Manager needs to contact me asap. Discrimination is illegal period.
This place used to be good ... But the burgers have gotten a lot smaller .... and the prices have gone up ..... Very disappointed ☹️
We had ordered a oreo shake through the jack In the box app, to our surprise they had no more oreo shakes when we arrived. The employee at the window offered to replace it with fries, instead I asked for my order to be cancelled. They then responded saying I had to cancel through the app after speaking with the manager. I was surprised when I realized none of the employees knew how to use the app. Not even the manager pavi who was super unethical and rude when speaking through the phone, because she was not even in her own store they told us we won’t be able to speak to her in person cause she won’t be in the store all week. After seeing that the order on the app was no longer and in progress and said completed I asked if we could just get a refund and she responded no money would leave her store because no money came in her store. She was not helpful at all only giving me a 1(800) number and repeatedly saying there was nothing she could do because it was our error.
The food was good my favorite is the spicy burger and the tacos
Restaurantji Recommends
Something is always missing in my order, I don't understand why they wouldn't double check to make sure orders are correct.Very disappointed
Close to where I live although there are other locations and quick service.
muy buen servicing, comida rica.
I did not order any food n friend boughtMe a Coffee. Restaurant was Cleann little Crowded but when leaving seemedMore Crowded. So Must Be a goodWell Liked Fast Food Restaurant.
Love their extensive menu available for a types of cravings... Whether it's crispy tacos, burgers or even egg rolls, they have them!