Best cupcakes hands down! Still pick them up when I’m in town☺️
Katy Gonzalez
*Disgusting and disappointing customer service*Couldn’t even pick up cupcakes because they were not ready by the said time. The situation could have been handled more professionally but instead was handled very immaturely and rude. Don’t expect to be gaining and keeping customers like this.
katie
do not recommend.WORST SERVICE EVER. THESE PEOPLE ARE SO RUDE AND DISRESPECTFUL.the cupcakes weren’t even pretty or good.
Emerico Rivera
HORRIBLE SERVICE DO NOT RECOMMENDThey screamed at me because they didn’t want to give me my order because they were about to close, like you told me the order was going to be ready by that time and that’s when you close, like what?
r v
horrible service, they were rude and unprofessional. never going again or ordering again.
Fernando Martinez
Bad service. Not enough time to pick up order. 10/10 do not recommend.
T Lpz
You can only place custom cake orders by Instagram (that’s what I was told by phone) I sent a message and was responded 3 hours later, which I understand they were probably busy. But after I was responded to, I was left on read. The next day I messaged them to let them know they left me on read and they responded back with “ It was 7:30pm… and i have a family! I do make note and respond as I am able the following business day! Our sincere apologies as we do not only have your message to respond to. Have a good day.” First of all, I did not send them a message at 7:30pm, I was responded to at that time. Second of all, it was 12:30 noon the following day and I was still not responded back to. I was detailed as much as possible (size, flavor, theme, date needed) as to what I wanted I just needed them to confirm if it was possible and their price.Their way of handling the issue was awful. My family and I loved their cupcakes and were frequent goers, but not anymore. Sadly, I believe their negative reviews must be true…
Can you say yummy EVERYTHING???WOW...but there were no bolitas de nuez?
review girl
They do not make the cupcakes homemade. Overpriced cupcakes for boxed cake mix. Save your time and buy boxed cake mix instead of buying from this place.
Kimberly Crenshaw
Great cupcakes and friendly staff
Ii G.
Sometimes it's hard to get someone to come out from the kitchen into the counter area. There's no bell to right next to the cashier (they do have a door "bell" that i believe is to announce the arrival of a costumer). I thought of this as a slight inconvenience. Been a costumer for some years now !! My favorite cupcake is the Cookies and cream, as the frosting is perfectly sweet and soft. The chocolate cupcake isn't overwhelming sweet. Also, y'all should give a try to the "3-layer" brownie!!! Overall, the shoppe just needs to be aware of the costumers coming in, but you'll be delighted by the baked goods
Christopher Wilson
Delicious treats that are a must. Downside is they run out of certain pastrys sometimes, but they let you order them if you need to!
I'm so sad about the reviews, i used to love this place when living in Laredo! God Bless Your buisness!
HORRIBLE service, POOR attitude, & DREADFUL experience.
I DO NOT RECOMMEND IT
Best cupcakes hands down! Still pick them up when I’m in town☺️
*Disgusting and disappointing customer service*Couldn’t even pick up cupcakes because they were not ready by the said time. The situation could have been handled more professionally but instead was handled very immaturely and rude. Don’t expect to be gaining and keeping customers like this.
do not recommend.WORST SERVICE EVER. THESE PEOPLE ARE SO RUDE AND DISRESPECTFUL.the cupcakes weren’t even pretty or good.
HORRIBLE SERVICE DO NOT RECOMMENDThey screamed at me because they didn’t want to give me my order because they were about to close, like you told me the order was going to be ready by that time and that’s when you close, like what?
horrible service, they were rude and unprofessional. never going again or ordering again.
Bad service. Not enough time to pick up order. 10/10 do not recommend.
You can only place custom cake orders by Instagram (that’s what I was told by phone) I sent a message and was responded 3 hours later, which I understand they were probably busy. But after I was responded to, I was left on read. The next day I messaged them to let them know they left me on read and they responded back with “ It was 7:30pm… and i have a family! I do make note and respond as I am able the following business day! Our sincere apologies as we do not only have your message to respond to. Have a good day.” First of all, I did not send them a message at 7:30pm, I was responded to at that time. Second of all, it was 12:30 noon the following day and I was still not responded back to. I was detailed as much as possible (size, flavor, theme, date needed) as to what I wanted I just needed them to confirm if it was possible and their price.Their way of handling the issue was awful. My family and I loved their cupcakes and were frequent goers, but not anymore. Sadly, I believe their negative reviews must be true…
Restaurantji Recommends
Can you say yummy EVERYTHING???WOW...but there were no bolitas de nuez?
They do not make the cupcakes homemade. Overpriced cupcakes for boxed cake mix. Save your time and buy boxed cake mix instead of buying from this place.
Great cupcakes and friendly staff
Sometimes it's hard to get someone to come out from the kitchen into the counter area. There's no bell to right next to the cashier (they do have a door "bell" that i believe is to announce the arrival of a costumer). I thought of this as a slight inconvenience. Been a costumer for some years now !! My favorite cupcake is the Cookies and cream, as the frosting is perfectly sweet and soft. The chocolate cupcake isn't overwhelming sweet. Also, y'all should give a try to the "3-layer" brownie!!! Overall, the shoppe just needs to be aware of the costumers coming in, but you'll be delighted by the baked goods
Delicious treats that are a must. Downside is they run out of certain pastrys sometimes, but they let you order them if you need to!