The size of the chicken on my burrito was smaller than the beans. Almost couldn't taste it. After eating here it made me appreciate Chipotle more.
Atmosphere: 3
Food: 2
Service: 4
tristan maher
I have been coming to this location for over ten years. Having been gone for the last two, I was extremely excited to come back.This unfortunately will be the last time I eat here.Me and my mother both ordered monster bowls with the only difference being mine was steak and had queso and hers was chicken.Beyond both of ours being incredibly under served, hers was almost 300 grams smaller than mine when weighed.This is a big shame because of how good it used to be. Don’t eat at this location. I will t give another free birds location a shot, but if it’s this poor, I won’t eat at any free birds again.Both of these bowls were $35 together. The pictures were taken right when we got home.Update: 6-7 hours after eating this gave me food poisoning. Absolutely don’t dine here.
Atmosphere: 2
Food: 1
Service: 1
Desmond Dunbar
I had given this place 4 stars before but after tonight I am done I really liked this place but tonight I got a monster burrito she scraped the bottom of the empty chicken pan as she told the other worker that the queso was not plugged up and I was going to get steak and get my son chicken but I got chicken because the steak was raw and I decided against getting my son anything and I really wish I had decided not to get anything either but I didn't want to be rude but anyway I don't know if it was the time of day and this shift didn't care but it turn me off from this location I have been during the day and the food was great but tonight just really turned me off rice was dry beans weren't good I just ate the top part because I couldn't even choke down the beans and rice even after adding salsa to it when I got home
Food: 1
Service: 2
Suresh Rao
I ordered online for pickup. no complaints about readiness & packing. but food was ice cold. we ordered 2 monster vegan & vegetarian bowl, 3 veggie taco with creamy jalapeno... the sauce was super spicy & burnt us....and spilled too much inside the taco & literally soggy unable to eat.. .. not that great !!
Food: 3
Service: 4
Rimple saraf
I was delighted by the vibrant atmosphere and the delicious offerings at this taco joint. From the moment I walked in, I was greeted by friendly staff and a welcoming ambiance that set the tone for a great dining experience.The menu at Freebirds offered a fantastic variety of customizable options, allowing me to create my perfect taco or burrito. I appreciated the fresh ingredients and the opportunity to tailor my meal to my taste preferences.
Atmosphere: 4
Food: 4
Service: 5
Recommended dishes: Guacamole, Queso, Vegan
Trevor Jenkins
The person behind the counter was great but the bowl was barley filled. Management should do better. Not worth $9-$10 just look at the picture.
Atmosphere: 5
Food: 1
Service: 5
Todd E
Food is good and made in front of you, for the most part. Customer service from manager is terrible. Called after we got a bag of soggy chips and guac and not queso "what was ordered and charged for" Jody manger on duty was very rude and short. "hung up the phone before I was done talking" I like the food here but service and quality has been going down. Been a long time fan of Freebirds at this location 2+ years, but maybe time to try another location.
Atmosphere: 1
Food: 1
Service: 3
Karma
This place is garbage Chicken fajita meat cut into tiny crumble pieces like crumbles Not full side chicken pieces the chicken look like bacon bites. I could have went to Chipotle instead of eating this garbage food rice dry as heck and chicken cut into crumbles pieces Sour cream thick not loose
David Martin
Food: Nothing was fresh. Everything look stale or old. We had the veggie bowl only. Maybe the non-veggie options are better but, I highly doubt it. I could have sworn freebies were better than this however, I hadn’t been there in a while. I won’t be back…Atmosphere: was okayService: Service was goodPrice: horrible. We shared a small bowl and it was $15. Over priced food and was very underwhelming.I wouldn’t recommend anyone to come to this location.
We left the house and shouldn’t have.The employees were kind and that’s about the only positive.The food looked like it had been out all day, aside from the raw steak added to the steak container while we were in line.Everything was sticky. The tables were messy. Overall, quite a sad experience. We hadn’t eaten at a Freebirds in several years, and were immediately reminded of the reasons.
Atmosphere: 2
Food: 1
Service: 5
Tosca
Most of the ingredients were low, no chicken available, the bar was dirty, the steak wasn’t cooked, the soda station was sticky and I found plastic in my food. The ladies were nice and helpful but the food wasn’t great and the restaurant was dirty.
Atmosphere: 1
Food: 1
Service: 4
Jake Gomez
There was three people in front of us in line and it took 15 minutes for us to order. There was only 4 people trying to run the whole operation during prime dinner hours, which was not enough. When we ordered, the only thing the staff did was try and upsell us on products. 5 attempts in a row on one order with no warnings about extra cost or offering any other items. It felt deceptive and I felt like I was fighting them the whole time to not have a $20 burrito. The food was just fine. It’s obvious management prioritizes low costs and profits over providing a good service.
Atmosphere: 2
Food: 3
Service: 1
Kay Alexander
I ordered the Ranch steak nachos and seasoned chicken. They were
Atmosphere: 5
Food: 2
Service: 5
Joseph Sczech
This place is fantastic, but I don't necessarily like the cleaning up/corporatization that Freebirds is going through.
The size of the chicken on my burrito was smaller than the beans. Almost couldn't taste it. After eating here it made me appreciate Chipotle more.
Atmosphere: 3
Food: 2
Service: 4
I have been coming to this location for over ten years. Having been gone for the last two, I was extremely excited to come back.This unfortunately will be the last time I eat here.Me and my mother both ordered monster bowls with the only difference being mine was steak and had queso and hers was chicken.Beyond both of ours being incredibly under served, hers was almost 300 grams smaller than mine when weighed.This is a big shame because of how good it used to be. Don’t eat at this location. I will t give another free birds location a shot, but if it’s this poor, I won’t eat at any free birds again.Both of these bowls were $35 together. The pictures were taken right when we got home.Update: 6-7 hours after eating this gave me food poisoning. Absolutely don’t dine here.
Atmosphere: 2
Food: 1
Service: 1
I had given this place 4 stars before but after tonight I am done I really liked this place but tonight I got a monster burrito she scraped the bottom of the empty chicken pan as she told the other worker that the queso was not plugged up and I was going to get steak and get my son chicken but I got chicken because the steak was raw and I decided against getting my son anything and I really wish I had decided not to get anything either but I didn't want to be rude but anyway I don't know if it was the time of day and this shift didn't care but it turn me off from this location I have been during the day and the food was great but tonight just really turned me off rice was dry beans weren't good I just ate the top part because I couldn't even choke down the beans and rice even after adding salsa to it when I got home
Food: 1
Service: 2
I ordered online for pickup. no complaints about readiness & packing. but food was ice cold. we ordered 2 monster vegan & vegetarian bowl, 3 veggie taco with creamy jalapeno... the sauce was super spicy & burnt us....and spilled too much inside the taco & literally soggy unable to eat.. .. not that great !!
Food: 3
Service: 4
I was delighted by the vibrant atmosphere and the delicious offerings at this taco joint. From the moment I walked in, I was greeted by friendly staff and a welcoming ambiance that set the tone for a great dining experience.The menu at Freebirds offered a fantastic variety of customizable options, allowing me to create my perfect taco or burrito. I appreciated the fresh ingredients and the opportunity to tailor my meal to my taste preferences.
Atmosphere: 4
Food: 4
Service: 5
Recommended dishes: Guacamole, Queso, Vegan
The person behind the counter was great but the bowl was barley filled. Management should do better. Not worth $9-$10 just look at the picture.
Atmosphere: 5
Food: 1
Service: 5
Food is good and made in front of you, for the most part. Customer service from manager is terrible. Called after we got a bag of soggy chips and guac and not queso "what was ordered and charged for" Jody manger on duty was very rude and short. "hung up the phone before I was done talking" I like the food here but service and quality has been going down. Been a long time fan of Freebirds at this location 2+ years, but maybe time to try another location.
Atmosphere: 1
Food: 1
Service: 3
This place is garbage Chicken fajita meat cut into tiny crumble pieces like crumbles Not full side chicken pieces the chicken look like bacon bites. I could have went to Chipotle instead of eating this garbage food rice dry as heck and chicken cut into crumbles pieces Sour cream thick not loose
Food: Nothing was fresh. Everything look stale or old. We had the veggie bowl only. Maybe the non-veggie options are better but, I highly doubt it. I could have sworn freebies were better than this however, I hadn’t been there in a while. I won’t be back…Atmosphere: was okayService: Service was goodPrice: horrible. We shared a small bowl and it was $15. Over priced food and was very underwhelming.I wouldn’t recommend anyone to come to this location.
Atmosphere: 4
Food: 2
Service: 4
Those burritos are EFFING ENORMOUS!
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
We left the house and shouldn’t have.The employees were kind and that’s about the only positive.The food looked like it had been out all day, aside from the raw steak added to the steak container while we were in line.Everything was sticky. The tables were messy. Overall, quite a sad experience. We hadn’t eaten at a Freebirds in several years, and were immediately reminded of the reasons.
Atmosphere: 2
Food: 1
Service: 5
Most of the ingredients were low, no chicken available, the bar was dirty, the steak wasn’t cooked, the soda station was sticky and I found plastic in my food. The ladies were nice and helpful but the food wasn’t great and the restaurant was dirty.
Atmosphere: 1
Food: 1
Service: 4
There was three people in front of us in line and it took 15 minutes for us to order. There was only 4 people trying to run the whole operation during prime dinner hours, which was not enough. When we ordered, the only thing the staff did was try and upsell us on products. 5 attempts in a row on one order with no warnings about extra cost or offering any other items. It felt deceptive and I felt like I was fighting them the whole time to not have a $20 burrito. The food was just fine. It’s obvious management prioritizes low costs and profits over providing a good service.
Atmosphere: 2
Food: 3
Service: 1
I ordered the Ranch steak nachos and seasoned chicken. They were
Atmosphere: 5
Food: 2
Service: 5
This place is fantastic, but I don't necessarily like the cleaning up/corporatization that Freebirds is going through.
Atmosphere: 3
Food: 5
Service: 5
Recommended dishes: Queso