This place recently decided to go 24/7 operating hours. And at 2am there was no customers in site. Inside or out. I was in the drive-thru for 12 minutes. They claimed they had to cook everything fresh. Which is normally understandable, except the fries and chicken nuggets were stale, chewy and just not fresh. They were hot but that's about it. I think they just re cooked the nuggets and fries rather than go with fresh ones. Don't go here at 2am that's all I'm saying. I've been here other times with great service and great food. But this review is about this visit only.
Atmosphere: 1
Food: 1
Service: 1
Cameron McMaham
Asked for Only mayo only pickles, still put onions on it. Has happened more than once and I’m allergic to them. I get the new protocol is cooked with onions but ONLY MAYO AND PICKLES MEANS ONLY MAYO AND
Atmosphere: 1
Food: 1
Service: 1
Thomas Vincent
Good all around
Atmosphere: 5
Food: 5
Service: 5
Jimmy Wong
Awesome service at this location. Consistently with Pedro, Jasmine, Ruby, Marta and there are others. Always great friendly customer service from them.
Atmosphere: 5
Food: 5
Service: 5
Izaya Martin Zielinski
last night after the Madonna concert my friend, aunt and I went through the drive-thru at like 2 in the morning and mind you with being the only ones in line the cashier michael was so patient and kind to us we truly appreciated the service. He made sure the food was hot and fresh for us. he made sure that my family was taken care. thank you so much for feeding us michael at mcdonald's. i will always be a miciddys kid at heart with my nuggets and sauce
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Burger and Fries, French Fries, Quarter Pounder Hamburger, Chicken Mcnuggets
Alexis Eusebio
They always be forgetting some of my
Atmosphere: 5
Food: 5
Service: 2
Rocio Gasca
Unfortunately it is the McDonald's that is closest to me and the last 2 weeks I have gone through the drive throughAnd every time I order pies they tell me that they don't have them or that the oven broke down if I order shakes or ice cream. Also the machine doesn't work or they don't have them and better yet my comment ends here.
Service: 1
Michael Bell
I want to thank Paloma for being the best manager at any Lewisville McDonald's . She went above and beyond a few weeks ago helping a young man out . She deserves lots of recognition .
Today my mcdouble was cold,,, it also had diced onions on it, instead of my Silvered onions.. Not happy today!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Burger and Fries
stephanie Clark
We have lived here since last September. We have gone to this McDonald's maybe 5 or 6 times. So far, the order is always wrong. For example, today I ordered a sausage and egg McGriddle, no cheese. They forgot the egg. My husband ordered a sausage, egg, and cheese biscuit. He got ham instead of sausage. Check your order before you drive off!
Atmosphere: 3
Food: 1
Service: 2
AR Khwaja
very terrible
Atmosphere: 1
Food: 1
Service: 1
Scott White
Food was cold and horrible and we were shorted food. They also put onions on my burger after telling them I have an onion allergy. They went to fix it and I literally watched them pull the onions off and tried to give it to me.
Atmosphere: 1
Food: 1
Service: 1
Mj Brylczyk
Fantastic staff especially drive through. However the order is more times wrong than correct and it gets more of a pattern. However the ice cream machine is working at this location more than it’s broken. So bummer and yeah at the same time. I tend to go to another location but this is my closest so I still hope they fix it. Love the drive through staff though. So nice.Parking: Plenty of spotsKid-friendliness: Large area
This place recently decided to go 24/7 operating hours. And at 2am there was no customers in site. Inside or out. I was in the drive-thru for 12 minutes. They claimed they had to cook everything fresh. Which is normally understandable, except the fries and chicken nuggets were stale, chewy and just not fresh. They were hot but that's about it. I think they just re cooked the nuggets and fries rather than go with fresh ones. Don't go here at 2am that's all I'm saying. I've been here other times with great service and great food. But this review is about this visit only.
Atmosphere: 1
Food: 1
Service: 1
Asked for Only mayo only pickles, still put onions on it. Has happened more than once and I’m allergic to them. I get the new protocol is cooked with onions but ONLY MAYO AND PICKLES MEANS ONLY MAYO AND
Atmosphere: 1
Food: 1
Service: 1
Good all around
Atmosphere: 5
Food: 5
Service: 5
Awesome service at this location. Consistently with Pedro, Jasmine, Ruby, Marta and there are others. Always great friendly customer service from them.
Atmosphere: 5
Food: 5
Service: 5
last night after the Madonna concert my friend, aunt and I went through the drive-thru at like 2 in the morning and mind you with being the only ones in line the cashier michael was so patient and kind to us we truly appreciated the service. He made sure the food was hot and fresh for us. he made sure that my family was taken care. thank you so much for feeding us michael at mcdonald's. i will always be a miciddys kid at heart with my nuggets and sauce
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Burger and Fries, French Fries, Quarter Pounder Hamburger, Chicken Mcnuggets
They always be forgetting some of my
Atmosphere: 5
Food: 5
Service: 2
Unfortunately it is the McDonald's that is closest to me and the last 2 weeks I have gone through the drive throughAnd every time I order pies they tell me that they don't have them or that the oven broke down if I order shakes or ice cream. Also the machine doesn't work or they don't have them and better yet my comment ends here.
Service: 1
I want to thank Paloma for being the best manager at any Lewisville McDonald's . She went above and beyond a few weeks ago helping a young man out . She deserves lots of recognition .
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: French Fries
No Pie,No shakes and this is most of the time.
Thanks to Daniel his very nice!!
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Today my mcdouble was cold,,, it also had diced onions on it, instead of my Silvered onions.. Not happy today!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Burger and Fries
We have lived here since last September. We have gone to this McDonald's maybe 5 or 6 times. So far, the order is always wrong. For example, today I ordered a sausage and egg McGriddle, no cheese. They forgot the egg. My husband ordered a sausage, egg, and cheese biscuit. He got ham instead of sausage. Check your order before you drive off!
Atmosphere: 3
Food: 1
Service: 2
very terrible
Atmosphere: 1
Food: 1
Service: 1
Food was cold and horrible and we were shorted food. They also put onions on my burger after telling them I have an onion allergy. They went to fix it and I literally watched them pull the onions off and tried to give it to me.
Atmosphere: 1
Food: 1
Service: 1
Fantastic staff especially drive through. However the order is more times wrong than correct and it gets more of a pattern. However the ice cream machine is working at this location more than it’s broken. So bummer and yeah at the same time. I tend to go to another location but this is my closest so I still hope they fix it. Love the drive through staff though. So nice.Parking: Plenty of spotsKid-friendliness: Large area
Atmosphere: 3
Food: 3
Service: 5
Recommended dishes: Egg Mcmuffin, Mcmuffin