On The Border Mexican Grill & Cantina - Lewisville

1890 S Stemmons Fwy, Lewisville
(469) 464-5710

Recent Reviews

Mrs. Little

Hands down, the best chips and salsa. Service is good. The food is good. Their happy hour is a ridiculous bargain! Margaritas for $4. An extra shot is $1.

Cassie Haygood

I usually don’t give bad ratings, but today was the height of what type of service I received. I can’t blame Grubhub because the gentlemen only delivered the food. I had two items missing from a $77.95 order and was shocked at the customer service that no longer exists with this company. I would have done better ordering from McDonald’s. How do you ensure the tortillas are with the fajitas? To top that off, I had drinks missing entirely, so least to say, horrible experience, which means I will NEVER order from this restaurant again.

Food: 1

Service: 1

Lisa Muench

This is our favorite place to get together!! Great food! Great srvice!

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Complimentary Chips and Salsa

Nyna Allen

Celeste was amazing! Great service high energy and made me and my friend feel very comfortable. Great dining and food as well ??

Atmosphere: 5

Food: 5

Service: 5

Crystal BaxleyWiesner

Our waiter was attentive once we got our drinks. It took a long time for the drinks to arrive. The food came rather quickly though. Everything tasted great and was hot. Not to pricey either. It was a good experience!

Sherry Moore

The food was hot, fresh and tasted great! Logan was my waiter. He was nice and attentive and made sure I had everything I needed. If you want exceptional service next time your there ask for him, you won’t be disappointed.

Atmosphere: 5

Food: 5

Service: 5

Greg A

The restaurant appears to be in its final months of operation. It has struggled with staffing ever since COVID, but has not seemed to overcome this challenge as well as most others. During this visit (and others over the past couple of years) we waited too long to be seated in a half empty dining room about 6:30 PM on a Saturday. We watched as several parties turned around and left before being seated. For some reason there's always a problem getting our drinks from the bar in a timely manner, with the server saying the bartender is "backed up." There were four people sitting at the bar and the bartender not showing any signs of being overly busy. One person came in, sat at the bar for 5 minutes, then left after no acknowledgement or service. There was one or two of the staff that seemed to have a sense of urgency but the rest did not. I hate seeing this because we love the food at OTB but it won't survive without changes.

Atmosphere: 4

Food: 5

Service: 3

Recommended dishes: Complimentary Chips and Salsa, Enchiladas

Tim Ellifrits

Service at this location was terrible on 2/22. My wife and I waited 35 minutes for our drinks when they finally showed up one was wrong. Took another 15 minutes to correct and finally take or food order. Watch 2 tables that were seated after us get there second round before we had our first. They were not very busy. No offer to make things right. Just oh you have not got your drinks yet. I would not recommend this location if you want decent service.

Atmosphere: 2

Food: 3

Service: 1

Sandra Boyle

Taylor is a great server and very knowledgeable about selections and discounts offered. Food is great as

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Complimentary Chips and Salsa, Tacos, Fajita Chicken, Southwestern Chicken Tacos

Trish Batson

Brittany was our server and she was fantastic! Super helpful with a big smile. We had a great dining experience. Best queso!

Atmosphere: 5

Food: 4

Service: 5

Recommended dishes: Enchiladas

Jasmine Williams

Made a to-go order and the food wasn't even remotely warm and tasted like it had been sitting out a while.

Atmosphere: 1

Food: 1

Service: 1

John Chowdhury

Food was good, service was not good. Funniest thing happened...I ordered Chimichanga and I wanted Beef. Ten minutes later the waitress came by to ask me if I wanted Fajita beef and I said yes.Few minutes later the manager came by and asked me if I wanted Fajita beef inside my Chimichanga order, I said yes. Then again Another waiter came by and asked me the Same question ❓❓❓❓Of course the food took lot longer to get to the table. I was more worried if the "Fourth person was going to come by and ask the same question ??

Atmosphere: 3

Food: 4

Service: 2

Jess Millett

Excellent food, understaffed. Service bust thier butts but need help.

Atmosphere: 5

Food: 5

Service: 4

Recommended dishes: Enchiladas

Firehorse

When I arrived, I stood at the front for about 5 minutes without anyone acknowledging me. I was in clear view of the servers. I finally walked to the back by the tortilla machine and informed them I was there for a pickup order. One server told me to have a seat and she would check on it. She came out a few minutes later and said it would be a few more minutes. Mind you my order was supposed to be ready by 12:21pm and I arrived at 12:42pm There were only 7 people in the restaurant: 2 at the bar, 2 at another table and the other 5 at a third table. After another 3 minutes a different server came out and asked me if I had been helped. I explained I was there for a pickup order. She went behind the bar and brought me the order. This took less than 60 seconds after I had already been there for 15 minutes.

Atmosphere: 1

Food: 3

Service: 1

Samantha Eldridge

I can only speak on how the food was based on what I saw being served at the tables while I was there picking up an order because I was delivering it. The food smell amazing and very delicious and well presentable. The staff there were very friendly and very much on point with smiles and even wishing happy holidays and Good Day greetings. They even have outside seating for you to dine outside.Parking: Plenty of parking in the front, and on the sides and in the back of the restaurant.Wheelchair accessibility: There is also wheelchair accessible parking right up in front there was anywhere from 4 to 6 parking spaces available right near the front doors like towards the left side of the doors.

Atmosphere: 5

Food: 4

Service: 5

Recommended dishes: Borderritto

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On The Border Mexican Grill & Cantina - Lewisville

1890 S Stemmons Fwy, Lewisville, TX 75067
(469) 464-5710