Starbucks

1075 W Round Grove Rd, FM3040, Lewisville
(214) 488-3060

Recent Reviews

Jordan

TRASHHHHHH service!! Gaby at the front is horrible! Tried to lie on me & act like I ordered some coffee drink I get the same white hot chocolate drink for my daughter everytime! Barely 17 years old & trying to eye roll me and get loud with me & your the one that messed up my order that I over paid originally but didn’t make a deal about that , I just wanted my correct drink!! Put her back through training because if I could give a negative rating I would! HORRIBLE!!! Then lets not talk about how today is January 22, 2024 & your up there selling desserts that literally expire tomorrow, so thats less than 24 hours lol

Atmosphere: 1

Food: 1

Service: 1

Julio

TRASHHHHHH service!! Gaby at the front is horrible! Tried to lie on me & act like I ordered some coffee drink I get the same white hot chocolate drink for my daughter everytime! Barely 17 years old & trying to eye roll me and get loud with me & your the one that messed up my order that I over paid originally but didn’t make a deal about that , I just wanted my correct drink!! Put her back through training because if I could give a negative rating I would! HORRIBLE!!! Then lets not talk about how today is January 22, 2024 & your up there selling desserts that literally expire tomorrow, so thats less than 24 hours lol

Atmosphere: 1

Food: 1

Service: 1

Derrek James

The employees here don't think they're at a Starbucks.They scan the app for payment and points, but claim they can't take coupon codes for promotions in the same app.

Food: 4

Service: 1

Action SLAPPERS

I order small latte and they gave me half of the cup. I pay for full cup!! I am not going back.

Atmosphere: 2

Food: 2

Service: 2

Zoe R.

went in, my friend and i both ordered different things, BOTH drinks were wrong. i wanted a strawberry açaí lemonade refresher and the girl made me a mango refresher with water instead of lemonade:/.

Janine Kopf

Whoever the girl was working on 2/1/2022 at night needs a severe attitude check. Horrible service and should maybe look for a job at McDonald’s, because Starbucks is not a good match for her.

Taz Wall

There was actually a body in the area today however the girl there acted like we were going to steal something and covered it as trying to push the glasses on us. When we did order a drink we were told they were out of most of what we asked for and that she didn’t even have everything to make a hot chocolate so she substituted ingredients. We didn’t try them until we left or I would have asked for a refund. They tasted like they were made with curdled milk. In addition to dealing with girls nasty argumentative attitude the order was un-drinkable. They are better off leaving the area empty. I believe this is an independent store but they are giving all the Starbucks a bad reputation.

Robert S

They really seem to struggle getting orders out quickly.

Aida Aida

This is the first time I ever had a problem ordering my coffee ! I had to repeat my order at least 3 times , person who works there Tamaya or whatever her name is very rude .She kept saying HUH and the whole body language little miss thing had is just unacceptable. She even lied not to have vanilla bean just to make things even more difficult. 0 manners and 0 customer service !

Peter Lee

Walked up to order a drink. Two girls working discussing about work schedule. I say hello. No response and a quick stare at me as if they saw someone they didn’t want to see. Goes back to discuss about their work schedule. Didn’t take my order. I just walked out. Get those clowns outta there.

Ezz Mac

Manager needs to add more employees!

Servando Castellon

Great coffee and groceries and service

Shawn Henry

I’m sure the coffee tastes awesome. I showed up 10 min before closing. The employees were long gone. I’m sure they had better things to do. It’s fine if you want to close before 8 but change your hours. “Closed at 730”. No problems then. But then you’d probably close at 715....

Shaletha Brown

Made my order online, when I got there it was ready, they staff was pretty nice.

Kelly L

SB worker said “latte is a hot drink. I can’t make it iced.” Wow. Lol ok ? definitely need more training.

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