The only reason i gave a 3 on the atmosphere is because it's on the mall, and it's very noisy. Chick-fil-a is one of my favorite places to eat. Love their lemonade.
It was good I love my chicken sandwiches from here, but barely warm, been going to Golden chic for my sandwiches
Atmosphere: 5
Food: 4
Service: 3
Ray Marsh
Chick -fil -A!
Atmosphere: 5
Food: 5
Service: 5
Glenda Boggs
Food was good. It was hot because I had to wait for it to cook. Friendly and polite workers.
Food: 5
Service: 5
Adriana Bell
I work at this mall so I have been to this chickfila many times and the customer service could be better. The only reason I continue to eat at this Chickfila is because it’s one of the only restaurants in the food court so I really have no choice when i come into work.The other chickfilas in longview have great customer service so that is what i would expect from this location but that is not the case. I understand the mall can be stressful but it’s never an excuse to have bad energy or customer service.
Service: 1
kim botschon
Best fast food around.
Atmosphere: 5
Food: 5
Service: 5
Lorrie Nelson
This visit was disappointing because curbside was not available. I ordered online and when I got to the store I called to say I had arrived. First, they said they didn't have an order for me, then said I would have to COME INSIDE AND ORDER AGAIN. I ALREADY PAID THROUGH THE APP!! The person on the phone said I will get a refund in 3 to 5 days.Once inside, the counter service was struggling to get orders correct. One person had to come back up twice to get her order straight.
Service: 2
Elijah
Expensive food but worth it every once in a while. Best Mac and cheese ever. We all get sandwiches every Friday before band games from here and it makes the games all the more bearable.
y’all’s ice cream machine ain’t broke y’all just too lazy to make
Atmosphere: 1
Food: 1
Service: 1
Glen Hawkins
Decent food, nicely prepared, children friendly and exceptional prices. Staff helpful but very busy dealing with the number of customers.Kid-friendliness: Service excellent ! Some items primarily geared towards adult's menus.Parking: Large shopping center with several business nearby, so traffic is heavy & parking is sometimes limited near Chick-fil-A .Wheelchair accessibility: Wheelchair availability if dining in at facility.
Mobile orders are super slow and almost always incorrect.
Atmosphere: 1
Food: 2
Service: 1
Kim Dionne
Good food good service but don't care for combined seating
Atmosphere: 3
Food: 5
Service: 5
Tori Millerd
My chicken strips were burnt, the workers were making fun of my friends’ names, they had snarky smiles, talked about people right in front of them, and did not say “my pleasure”! Highly dissatisfied!Kid-friendliness: I’m technically a kid a they were not friendly
The only reason i gave a 3 on the atmosphere is because it's on the mall, and it's very noisy. Chick-fil-a is one of my favorite places to eat. Love their lemonade.
Atmosphere: 3
Food: 4
Service: 4
Recommended dishes: Chick-Fil-A Waffle Potato Fries
It was good I love my chicken sandwiches from here, but barely warm, been going to Golden chic for my sandwiches
Atmosphere: 5
Food: 4
Service: 3
Chick -fil -A!
Atmosphere: 5
Food: 5
Service: 5
Food was good. It was hot because I had to wait for it to cook. Friendly and polite workers.
Food: 5
Service: 5
I work at this mall so I have been to this chickfila many times and the customer service could be better. The only reason I continue to eat at this Chickfila is because it’s one of the only restaurants in the food court so I really have no choice when i come into work.The other chickfilas in longview have great customer service so that is what i would expect from this location but that is not the case. I understand the mall can be stressful but it’s never an excuse to have bad energy or customer service.
Service: 1
Best fast food around.
Atmosphere: 5
Food: 5
Service: 5
This visit was disappointing because curbside was not available. I ordered online and when I got to the store I called to say I had arrived. First, they said they didn't have an order for me, then said I would have to COME INSIDE AND ORDER AGAIN. I ALREADY PAID THROUGH THE APP!! The person on the phone said I will get a refund in 3 to 5 days.Once inside, the counter service was struggling to get orders correct. One person had to come back up twice to get her order straight.
Service: 2
Expensive food but worth it every once in a while. Best Mac and cheese ever. We all get sandwiches every Friday before band games from here and it makes the games all the more bearable.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chick-Fil-A Sandwich Meal, Waffle Potato Fries
It's at the mall ... but my chicken was
Atmosphere: 2
Food: 1
Service: 2
Recommended dishes: Chick-Fil-A Sandwich Meal
Amazing food and service Surroundings are clean. My children love this place. The menu has Healthy choices too!
Restaurantji Recommends
y’all’s ice cream machine ain’t broke y’all just too lazy to make
Atmosphere: 1
Food: 1
Service: 1
Decent food, nicely prepared, children friendly and exceptional prices. Staff helpful but very busy dealing with the number of customers.Kid-friendliness: Service excellent ! Some items primarily geared towards adult's menus.Parking: Large shopping center with several business nearby, so traffic is heavy & parking is sometimes limited near Chick-fil-A .Wheelchair accessibility: Wheelchair availability if dining in at facility.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Market Salad, Strawberry Milkshake, Spicy Chicken Sandwich
Mobile orders are super slow and almost always incorrect.
Atmosphere: 1
Food: 2
Service: 1
Good food good service but don't care for combined seating
Atmosphere: 3
Food: 5
Service: 5
My chicken strips were burnt, the workers were making fun of my friends’ names, they had snarky smiles, talked about people right in front of them, and did not say “my pleasure”! Highly dissatisfied!Kid-friendliness: I’m technically a kid a they were not friendly