Subway

4006 Estes Pkwy, Longview
(903) 234-9924

Recent Reviews

Drizzle God

While you have 8 people in line, You have one working the in person customers while the older lady is doing online orders instead of in person orders because they are understaffed, took 38 min to do my order in person, multiple people left the line .

Atmosphere: 1

Food: 1

Service: 1

Mickey Atkins

Normally i have no problems and don't complain...but this is the 3rd time from this subway online that I have received only part of my order. This is

Atmosphere: 2

Food: 3

Service: 1

stardenise09

The manager named Sherry needs to be replaced. Very rude and unpleasant. She does not care about customer service and that's what you are supposed to have as a manager. Will go to another Subway but as she said fine I don't need you to come back. The district manager needs to talk to her because I also knows she shows racism to certain customers.

Atmosphere: 1

Service: 1

ken Hines

The food prep area was nasty. The glass covers need to be cleaned. Needs to be kept clean!!!

Atmosphere: 1

Food: 3

Service: 3

Recommended dishes: Cookies

Alexandria Robin

Short mid older lady with glasses just straight up makes customers feel uncomfortable with the conversations she has with the other coworker, intentionally talking about “nothing can be changed on these sandwiches no matter what, it doesn’t matter what they want, they can’t even toast it.” (Some promotion where the first 50 sandwiches were free). Ended up making this older couple feel uncomfortable with ordering those to the point they just left. There’s another worker, an older woman with longer dark brown hair and her attitude/vibe makes you feel like you’re bothering them to order. While all this they are just complaining and griping about everything from annoying customers to complaining about have “ 50 phone calls this morning from freaking customers” to people not ordering fast enough or trying to change the sandwich. I come to this Walmart all the time for academy and this is just an embarrassment of employees you got working here, it’s shame cause it’s almost always like this. Took all this in while just eating my sandwich at the table, food was decent as always.The two woman really need to have their people skills and customer service skills as a whole reevaluated. So embarrassing

Atmosphere: 1

Food: 4

Service: 1

jesus solis

They leave me waiting just to pet a dog that was passing by I DO NOT Recomend this place they take too long to serve you and expect you to wait while they pet a dog.Save your time.

Stacy Lafleur

Said I was rude and refused me service. Truth is the manager did not want to help me and intended on refusing me before she came out. Horrible service here. The girl never even spoke when I walked up and kept making on line orders. I only asked to be waited on. Get this lady out of this store. Never going back

Alison Cruz

I go hear from time to time, more in the summer though. I went last Friday, and the woman in front of me was ordering a salad. Guy putting it together was great. She got to the till, and got a $20 charge .... for a salad! She was not happy. The cashier was like, you changed this for that, and that for this, and extra something else. The woman walked away with no salad. Now subway is left with a $20 salad they have to through away. Could've made the customer happy and not charged $20. My turn, BLT, 6" white. Told the guy, don't be cheap with the bacon . Got 5 pieces. Cashier ... how much bacon you put on that? Responds, 5 pieces. Cashier, it only gets 4. OK little dictator... you have now lost 2 customers in a row. Subway, quit nickel and diming your customers. You're a multi million dollar corporation, and you've lost touch with what customer service is

Tammy Dement

Customer service was awful. Customer I had to wait ten minutes just to order while the person put the bread in oven she said I’m only one person you will have to wait.

Nini J.

Finally!!!!!! This place finally hired some great employees. Emily and a young man helped me today and they were absolutely wonderful and made my sandwiches perfectly to my order. Emily was very friendly not just to myself but to the other customers and she always kept herself busy when she wasn't helping customers. She was cleaning or prepping or doing whatever needed to be done to keep the place up and running.The young gentleman that was working with her (I didn't catch his name) but he was also great at keeping the restaurant clean and was super friendly towards other customers.

Monicqua Allen

This is the location that I normally come to when I'm at home. The employee was very nice but she didn't understand much English. At the start of preparing my sandwich she did well but at the end she had trouble understanding me and others had to step in to assist her. I was happy with my complete order and it did work out well I even got chocolate chip cookiesParking: It was not too crowded inside just at the pumps

Dean Vinson Music

I walked by here the store looked clean on the inside the people looked like they were helping the customers pretty good. But again I just walked by.

Julie Buendia Salinas

Local Walmart subway. There’s not much better than a random splurge at Walmart- followed up with chillin at subway. They still have the old school brewed sweet tea that is delicious. The foods are kept covered, fresh and appropriately chilled. New staff members noted recently that made all the difference and definitely saved this places reputation.

Jean Elmore

Always fresh ingredients. The avocado spread was excellent. As always their tuna fish was A+.

John P.

What a complete disaster and waste of time. Stale bread, uninformed staff, and a manager that just charges pretty much whatever she wants. Now I know why Subway is in decline. AVOID

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