Chick-fil-A

15th and Akron Housing and Dining Services, Akron Ave, Lubbock
(806) 742-4610

Recent Reviews

Stephen Christopher O'Haver

The biggest problem is the place gets crowded majorly. If you suffer anxiety this place can be bad. Fortunately there aren't many times where it gets crowded.

Atmosphere: 3

Food: 5

Service: 5

Chioma Ossai

Kind male cashier but the female server was very unpleasant. I came back after noticing my order was messed up as I didn't get any fries. This lady gave me a rude look when I asked for my fries and she barely apologized. Terrible customer service. I decided to avoid this branch because I see other reviews saying the same thing.

Arel 797

The food is good end of story

Jessica Gamez

I always enjoy their food.

Tyler K

Great staff, great food. Really like the pickles on the chicken. Breading is to die for on the chicken. Can't rate this restaurant high enough.

Logan Rivard

Decently quick service, good customer service as well.

Reigh-Lynn Pinder

Waited 15 minutes for my curb side pick up order. I told myself to check it before I left but I NEVER have a problem with any of the other chick fil a. Got home to realize my ENTIRE order was wrong. No sauces, no Splenda. My sandwich was suppose to have no bun, add cheese and lettuce. My sandwich had the bun, no cheese and no lettuce. And the only thing the manger could do was give me a “reward” for when I order next time. Unbelievable.

kalyan naik

The place was good but the taste was okay

Robb Weingardt

Order through drive up was wrong, went inside to get the right food and that’s when I noticed that the drinks and food that had been returned by other guests had promptly sent to customers in drive through window.Food was set on the floor before being cooked and or served, I asked for a refund and it was refused..This was the worst service I have ever received by this company and I will not go back again. I have photos of this experience and plan on posting them after they are seen by Texas Health & Safety gets to see them first.Highly recommend that continued customers ensure the food they purchase is fresh and correct in front of their own eyes for the safety of themselves and / or families.

Courtney Hill

I cannot say enough positive things about the staff at this CFA. I had to order a lot of food at short notice, and they went above and beyond. The meal was for a family that lost a family member very suddenly. The staff gave them dessert and provided a very sweet note.

Eli Ports

Chickin ? yum

Kesha

Yup 1 place met 1 of many

Brooke Dickey

This one is for you Tim Odom. I love going to chicky fil a right!?! I love it so much that when you sent out an email saying if you order mobile that day, you will get a free sandwich reward (within 24-72 hours). So like any sane human being, I ordered food on my mobile app. Due to unknown circumstances (this is where I need your help Tim) it has been like a week later and I still haven’t been able to eat my free chicky sandwich. When shall I get my chicky sandwich Mr. Tim??? WHEN!?!?

Kesha d cheater Lewis

Yup 1 place met 1 of many

Silas Rodriguez

Usually really fast for a high volume location. Though under a lot of pressure, they usually return positive attitude.

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