KFC

215 University Ave, Lubbock
(806) 686-2923

Recent Reviews

Yvonne Prentiss

Stopped in to grab a bite, and the staff wasn't very friendly. Borderline rude. They forgot most of the food we ordered didn't go back to get it straightened out. Didn't want the headache.

Atmosphere: 2

Food: 3

Service: 2

MaryJane Huerta

Waited over an hour for my order after going to pick it up when app said it would be ready. Employees were also extremely rude!

Atmosphere: 1

Service: 1

AJ Bohannan

Flat out rude employees

Diane Salazar

closed the lobby early with no sign and when i called to ask the manager he rushed me off the phone and dismissed my questions about said sign

Texas Longhorn

It was good and me and my family enjoyed it. Thanks guys.

Atmosphere: 5

Food: 5

Service: 5

Scott A Miller

Bathrooms are discustsing. Table are dirty chairs are dirty. Got a little freaked out about what the kitchen might have in

Atmosphere: 1

Food: 3

Service: 3

Dennis Leavelle

My order was not ready, they were not busy, the floors were wet front and in the kitchen the trash was over flowing. The girl that helped me needs customer service training I ordered 3 extra sauces and dis not get them I asked about them she Sid they are in there and walked off. There were 4 gentlemen standing behind the counter doing nothing I will never use thus KFC again they are very unprofessional in NY opinion.

Atmosphere: 1

Food: 3

Service: 1

Kelli Hager

Always out of chicken. Literally the 5th time I have tried to order from here and always out of the chicken we order. I think it is just being lazy....also very rude....

Atmosphere: 1

Food: 1

Service: 1

BeUniqueYou

Everything good! And plus had my favorite Christian singer on a radio playing :)

Atmosphere: 5

Food: 5

Service: 5

Jack Stagner

Stopped by to get the new 8 chicken wings for $4.99. They stopped selling them the day before but the employee said he would go ahead and cook some for me. Only problem was that it would take 30 minutes. I thanked him and told him I could not wait. The store is fortunate to have an employee like him. I will stop there again.

Ishmael Badillo

Horrible service at this location. Never coming back to this location . They're always out of something. I sit forever at the speaker waiting to

Atmosphere: 1

Food: 1

Service: 1

Halagar Nunez

Need better customer service greetings and more satisfaction on serving the food??

Atmosphere: 1

Food: 1

Service: 1

Rosanna Ramirez

I went to 3 different kfcs today. Two of them, the people taking our order, had the worst attitudes ever as if they didn't want us ordering or didn't want to make the food, so we left. The 3rd time was this one. Alexis, the night manager, ended up taking our order. Let me say she was so sweet and happy. I was willing to wait for our order no matter how long it took. The guy in the front was super sweet, too. The other kfcs need to take lessons from them on how to treat customers. Thank you all for your amazing service.

Service: 5

olivia ellis

Purposely did NOT make my DoorDash order until they closed just so they could tell me “we’re closed”. My dasher waited 30 minutes for the order!!! While I, myself, waited OVER AN HOUR!!! They could’ve made the order in that time, they were just lazy. Unprofessional and rude.

Atmosphere: 1

Food: 1

Service: 1

Linda Murray

My husband went to pick up our chicken dinner. We didn't get the variety we ordered, and we ordered the crispy chicken, it was the original. It tasted old like it was made for someone else. We're very unhappy with the order. We paid alot for this meal and I think we should get reimbursed for at least part of it. Oh and the biscuits were hard like hockey pucks. I feel like someone pulled a fast one on my husband

Atmosphere: 5

Food: 1

Service: 2

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