This place was so slow today. In the drive thru before ordering 2 cars pulled away.. than to top it off had 3 cars lined up to wait... you are losing customers with these people you
Food: 3
Service: 1
Nancy Frausto
Every piece of chicken in 12 pc was old dried out looked greasy and refried original recipe threw it out!!This hkeeps happening no more KFC for our
Atmosphere: 1
Food: 1
Service: 1
Rose Chaney
the people were so kind and
Atmosphere: 4
Food: 4
Service: 5
Recommended dishes: Fried Chicken
Gilbert Valdez
I always have loved KFC . Service was awesome, chicken was awesome too. Keep up the great
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: 8 Pieces Family Fill Up
D Dutch
Yuck! We ate here and the entire place was Smokey like burning chicken. That was the least of our worries! every one of my 5 family members got FOOD POISONING! My grandma ended up In the hospital for 3 days! My three year old baby was in horrible pain and vomiting for days! We are definitely filing a complaint with the food department in Lubbock asap. Completely terrible. When I went to notify the manager and asked for a phone number to notify Corporate or the owner they all lied and said they DO NOT have any phone numbers for anyone. When I went in to see their health certificate and to find the contact info. The manager, a short bald overweight Mexican man covered up the contact information for the health department with a piece of paper, which I have photo proof of. What a shady worthless business. No wonder their whole parking lot is empty all of the time!
Atmosphere: 1
Food: 1
Service: 1
Shelby Curry
Original chicken was over cooked and we had to wait for 20 minutes. I was not happy and my grandchildren were not happy either. Will not ever go back.
Atmosphere: 2
Food: 1
Service: 2
Recommended dishes: Fried Chicken
Afton Adkins
Don’t waste your time or money. Ordered through door dash so no hope of refund. Paid for four sauces did not receive a single one. No sauce on the sandwich either. Are y’all just out of sauce in the whole store? My order is always wrong here and as someone who cooks as well it really isn’t hard to read a ticket and put sauce in a bag. I know y’all don’t care at all (that’s obvious) but I won’t be back.
Food: 1
Service: 1
Sammie Washington
Joanna is always friendly and make sure I get Great productsKid-friendliness: Play
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Fried Chicken
Lance Flores
Very fast and price are
Atmosphere: 4
Food: 5
Service: 4
Sinnamon Knutz
KFC had our car towed, the manager lied to our face saying he didn't call Cantu Towing, he told us Cantu Towing patrols the area. Cantu confirmed that it was the manager who called. Disgusting.... Sad business practice.
My overall experience was very good. I received my food fast and fresh. Will definitely be returning.Parking: The parking lot was very clean.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: 2 PC Breast & Wing Combo
Linda Stone
Kid-friendliness: No rude ppl anymore
Skye Powers
Just found out that KFC is calling for customers to be towed when parking in their parking lot for other businesses in the parking lot they claim they own their parking lot.Which is a lieThey have a leaseIt isn’t the same.By law they cannot tow customers for parking in a public parking lot.The lease is owned by the convention center.This franchise is costing customers a considerable amount ofMoney illegally.Read a Facebook post about Cantù towing bragging about it.Y’all who have been towed need to petition the city and have this business finedFor also posting private signs.You can’t deny any business access to a public parking lot when multiple businesses share it.You are welcome.I would hope KFC closes anyway their food sucksGoodLuckFrom Austin TX.Profiting off customers who are just giving business to struggling businesses there really suckAnd cantu towing also don’t care who they tow.Beware call the city on these people
Katharina Wiebe
Parking: It's stupid I recommend never park there if ur going to Bryan's cuz they tow vehicles away we sat in the cold for a full hour to get our vehicle back
Food: 1
James McEwan
Incompetence at it's best. Gave my order and paid, and he asked me to pull forward, and I did so. About 2 mins later and truck pays and was asked to pull up as well, and she pulled up next to me and we chatted while waiting. 10 mins after I ordered a lady came out and asked if I ordered the bucket, told her no, and come to find out, it belonged to the lady beside me. The server then came and asked me what my order was and I told her. It was then that she told me she had no idea of my order and that they had no more chicken ready and it would take 45 mins for another batch. Apparently they created my order but filled the order of the lady behind meI told her I wanted a refund. Which she did.These places needs to do better. If someone at my company did things like this, they would be fired in the spot.
This place was so slow today. In the drive thru before ordering 2 cars pulled away.. than to top it off had 3 cars lined up to wait... you are losing customers with these people you
Food: 3
Service: 1
Every piece of chicken in 12 pc was old dried out looked greasy and refried original recipe threw it out!!This hkeeps happening no more KFC for our
Atmosphere: 1
Food: 1
Service: 1
the people were so kind and
Atmosphere: 4
Food: 4
Service: 5
Recommended dishes: Fried Chicken
I always have loved KFC . Service was awesome, chicken was awesome too. Keep up the great
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: 8 Pieces Family Fill Up
Yuck! We ate here and the entire place was Smokey like burning chicken. That was the least of our worries! every one of my 5 family members got FOOD POISONING! My grandma ended up In the hospital for 3 days! My three year old baby was in horrible pain and vomiting for days! We are definitely filing a complaint with the food department in Lubbock asap. Completely terrible. When I went to notify the manager and asked for a phone number to notify Corporate or the owner they all lied and said they DO NOT have any phone numbers for anyone. When I went in to see their health certificate and to find the contact info. The manager, a short bald overweight Mexican man covered up the contact information for the health department with a piece of paper, which I have photo proof of. What a shady worthless business. No wonder their whole parking lot is empty all of the time!
Atmosphere: 1
Food: 1
Service: 1
Original chicken was over cooked and we had to wait for 20 minutes. I was not happy and my grandchildren were not happy either. Will not ever go back.
Atmosphere: 2
Food: 1
Service: 2
Recommended dishes: Fried Chicken
Don’t waste your time or money. Ordered through door dash so no hope of refund. Paid for four sauces did not receive a single one. No sauce on the sandwich either. Are y’all just out of sauce in the whole store? My order is always wrong here and as someone who cooks as well it really isn’t hard to read a ticket and put sauce in a bag. I know y’all don’t care at all (that’s obvious) but I won’t be back.
Food: 1
Service: 1
Joanna is always friendly and make sure I get Great productsKid-friendliness: Play
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Fried Chicken
Very fast and price are
Atmosphere: 4
Food: 5
Service: 4
KFC had our car towed, the manager lied to our face saying he didn't call Cantu Towing, he told us Cantu Towing patrols the area. Cantu confirmed that it was the manager who called. Disgusting.... Sad business practice.
Service: 1
Restaurantji Recommends
My overall experience was very good. I received my food fast and fresh. Will definitely be returning.Parking: The parking lot was very clean.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: 2 PC Breast & Wing Combo
Kid-friendliness: No rude ppl anymore
Just found out that KFC is calling for customers to be towed when parking in their parking lot for other businesses in the parking lot they claim they own their parking lot.Which is a lieThey have a leaseIt isn’t the same.By law they cannot tow customers for parking in a public parking lot.The lease is owned by the convention center.This franchise is costing customers a considerable amount ofMoney illegally.Read a Facebook post about Cantù towing bragging about it.Y’all who have been towed need to petition the city and have this business finedFor also posting private signs.You can’t deny any business access to a public parking lot when multiple businesses share it.You are welcome.I would hope KFC closes anyway their food sucksGoodLuckFrom Austin TX.Profiting off customers who are just giving business to struggling businesses there really suckAnd cantu towing also don’t care who they tow.Beware call the city on these people
Parking: It's stupid I recommend never park there if ur going to Bryan's cuz they tow vehicles away we sat in the cold for a full hour to get our vehicle back
Food: 1
Incompetence at it's best. Gave my order and paid, and he asked me to pull forward, and I did so. About 2 mins later and truck pays and was asked to pull up as well, and she pulled up next to me and we chatted while waiting. 10 mins after I ordered a lady came out and asked if I ordered the bucket, told her no, and come to find out, it belonged to the lady beside me. The server then came and asked me what my order was and I told her. It was then that she told me she had no idea of my order and that they had no more chicken ready and it would take 45 mins for another batch. Apparently they created my order but filled the order of the lady behind meI told her I wanted a refund. Which she did.These places needs to do better. If someone at my company did things like this, they would be fired in the spot.
Atmosphere: 1
Service: 1
Recommended dishes: Fried Chicken