We used to love it there, but our experience today was bad. The older woman at the counter who takes orders was extremely rude. She was very unprofessional. The food wasn't as good as it used to be. I would no longer recommend this place.
Atmosphere: 2
Food: 2
Service: 1
Linda Harden
Both my husband and I felt very bloated after eating there. We had ordered 2 egg rolls to go with our meals and was given one sweet and sour. We asked for another one and was told they were only allowed to give one. We were supposed to share one little cup.How ludicrous. Also the wait staff were very rude. We will not be back. It was kind of expensive for only vegetables, no meat.
Jay Tarwater
Plenty to eat but super bland. Thankfully they had packets of mustard to give it some flavor.
Atmosphere: 3
Food: 2
Service: 4
Allison Galindo
The food was amazing but if I could rate the customer service a 0 I would. 1 star is too considerate. I ordered my food online and it texted me when my order was ready. I went in to pick it up and was automatically given attitude from a Hispanic woman with burgundy hair and glasses. She claimed there were no orders and asked again how I ordered. I told her it was online and I didn’t know how it was connected on their end. The worker then asked for my name which I gave and she still proceeded to say there wasn’t an order with that name. I show her the message I was sent and she finally hands me my take out order with my name on it and starts arguing with me that it was DoorDash and I should have just said that. Again, I’m not sure how the order comes through on their end, if it’s just connected to their online ordering platform. After continuing to argue with me she walked away from the counter.
Atmosphere: 3
Food: 5
Service: 1
Recommended dishes: Egg Rolls, Hibachi Steak and Hibachi Chicken
Evan Robinson
We eat here fairly frequently because it's my son's favorite. Went in to pick up an online order and the girl working the register was VERY RUDE for no reason. Our order came up as we were checking out and I said "oh that's probably ours" she gave us a pager and we stood and waited for her to sack it up. She turned around and told us to go and she would page us. There was literally no one else in the store and no harm in us standing at the counter. I stepped back two steps and waited. She threw it on the counter and said here. I asked for some sauce and she gave me one. I told her the sign said we can have 2 per meal and she slammed another down. I said we have 2 meals and she slammed 2 more down and stormed off. I called to tell the manager that she was being rude and giving attitude for no reason and he screamed at me, said I was giving attitude and hung up on me. No wonder they didn't have anyone in there when we went and are always hiring. I'll order from chop chop from now on.
Atmosphere: 1
Food: 5
Service: 1
Victoria Hines
Like I really didn’t wanna even put a star that’s how rude and uncomfortable he made me feel !! They food was really good , but the cashier is rude as hell !! There is no right for him to be as rude as he was where u at the point to no want to ask for a to go sack ??♀️idk was he having a bad day but come on now this is your business I will not be going there for a while !! And I really hate I had to put a star!!!
Recommended dishes: Sushi, Hibachi Steak and Hibachi Chicken
Jocelyn Mendez
I went to dine in around 8:30pm and Tony was extremely rude. I patiently waited to get my order taken. He stated they were “closing” but Hibachi express doesn’t close til 10pm. I gave him my order and he said “what do you mean ?” I said “I’d like “teriyaki chicken and rice” and he kept acting like he didn’t know what I wanted. He said “well then say that, read the menu! It’s right there” and then asked “are you dining in or not?” I told him it was unnecessary to be rude. I’ve never had anyone be extremely rude like that there. if he hates his job then he needs to not work there. I’d give 0 stars if I could.
Zach and Harriett Dissinger
Boy do I love
Atmosphere: 5
Food: 5
Service: 5
Brianna C.
The hibachi steak was tender and juicy and the California roll with cream cheese was delicious I definitely will come back and make this my go to for hibachi to go or to dine in!!
I hate to have to write a review, but others should know how this business has changed. I previously enjoyed Hibachi Express and highly recommended it for the onion soup and chicken hibachi bowl, but after my last visit. I won't be going back. It's been two days since I got their food and I'm still sick. When I got home, I found a long black hair on my food. I was so hungry that I picked it off and ate some. Now I just have regret. The lady we ordered from was okay but seemed to dislike me when I didn't order multiple $10 plates for the child I picked up after school. Sad to see their food quality go down. They weren't busy, so they may leave their food out too long.
I eat here often, I’ve never had any issues or problems staff are always nice, but for some reason this time the food gave me food poisoning? I’m highly disappointed considering that this was one of my favorite places to eat!
Atmosphere: 5
Food: 1
Service: 5
Recommended dishes: Hibachi Steak and Hibachi Chicken, Fried Rice
Cody Jones
What you pay and what you get can’t be beat. For a few dollars more than Taco Bell you can have a fantastic, clean feeling meal that satisfies that Asian food kick without any guilt. Plus I swear they use Doshi Stock which is awesome!!!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Hibachi Steak and Hibachi Chicken
We used to love it there, but our experience today was bad. The older woman at the counter who takes orders was extremely rude. She was very unprofessional. The food wasn't as good as it used to be. I would no longer recommend this place.
Atmosphere: 2
Food: 2
Service: 1
Both my husband and I felt very bloated after eating there. We had ordered 2 egg rolls to go with our meals and was given one sweet and sour. We asked for another one and was told they were only allowed to give one. We were supposed to share one little cup.How ludicrous. Also the wait staff were very rude. We will not be back. It was kind of expensive for only vegetables, no meat.
Plenty to eat but super bland. Thankfully they had packets of mustard to give it some flavor.
Atmosphere: 3
Food: 2
Service: 4
The food was amazing but if I could rate the customer service a 0 I would. 1 star is too considerate. I ordered my food online and it texted me when my order was ready. I went in to pick it up and was automatically given attitude from a Hispanic woman with burgundy hair and glasses. She claimed there were no orders and asked again how I ordered. I told her it was online and I didn’t know how it was connected on their end. The worker then asked for my name which I gave and she still proceeded to say there wasn’t an order with that name. I show her the message I was sent and she finally hands me my take out order with my name on it and starts arguing with me that it was DoorDash and I should have just said that. Again, I’m not sure how the order comes through on their end, if it’s just connected to their online ordering platform. After continuing to argue with me she walked away from the counter.
Atmosphere: 3
Food: 5
Service: 1
Recommended dishes: Egg Rolls, Hibachi Steak and Hibachi Chicken
We eat here fairly frequently because it's my son's favorite. Went in to pick up an online order and the girl working the register was VERY RUDE for no reason. Our order came up as we were checking out and I said "oh that's probably ours" she gave us a pager and we stood and waited for her to sack it up. She turned around and told us to go and she would page us. There was literally no one else in the store and no harm in us standing at the counter. I stepped back two steps and waited. She threw it on the counter and said here. I asked for some sauce and she gave me one. I told her the sign said we can have 2 per meal and she slammed another down. I said we have 2 meals and she slammed 2 more down and stormed off. I called to tell the manager that she was being rude and giving attitude for no reason and he screamed at me, said I was giving attitude and hung up on me. No wonder they didn't have anyone in there when we went and are always hiring. I'll order from chop chop from now on.
Atmosphere: 1
Food: 5
Service: 1
Like I really didn’t wanna even put a star that’s how rude and uncomfortable he made me feel !! They food was really good , but the cashier is rude as hell !! There is no right for him to be as rude as he was where u at the point to no want to ask for a to go sack ??♀️idk was he having a bad day but come on now this is your business I will not be going there for a while !! And I really hate I had to put a star!!!
Recommended dishes: Sushi, Hibachi Steak and Hibachi Chicken
I went to dine in around 8:30pm and Tony was extremely rude. I patiently waited to get my order taken. He stated they were “closing” but Hibachi express doesn’t close til 10pm. I gave him my order and he said “what do you mean ?” I said “I’d like “teriyaki chicken and rice” and he kept acting like he didn’t know what I wanted. He said “well then say that, read the menu! It’s right there” and then asked “are you dining in or not?” I told him it was unnecessary to be rude. I’ve never had anyone be extremely rude like that there. if he hates his job then he needs to not work there. I’d give 0 stars if I could.
Boy do I love
Atmosphere: 5
Food: 5
Service: 5
The hibachi steak was tender and juicy and the California roll with cream cheese was delicious I definitely will come back and make this my go to for hibachi to go or to dine in!!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Sushi, Orange Chicken, Steak, Fried Rice
I hate to have to write a review, but others should know how this business has changed. I previously enjoyed Hibachi Express and highly recommended it for the onion soup and chicken hibachi bowl, but after my last visit. I won't be going back. It's been two days since I got their food and I'm still sick. When I got home, I found a long black hair on my food. I was so hungry that I picked it off and ate some. Now I just have regret. The lady we ordered from was okay but seemed to dislike me when I didn't order multiple $10 plates for the child I picked up after school. Sad to see their food quality go down. They weren't busy, so they may leave their food out too long.
Atmosphere: 3
Food: 1
Service: 1
Restaurantji Recommends
I eat here often, I’ve never had any issues or problems staff are always nice, but for some reason this time the food gave me food poisoning? I’m highly disappointed considering that this was one of my favorite places to eat!
Atmosphere: 5
Food: 1
Service: 5
Recommended dishes: Hibachi Steak and Hibachi Chicken, Fried Rice
What you pay and what you get can’t be beat. For a few dollars more than Taco Bell you can have a fantastic, clean feeling meal that satisfies that Asian food kick without any guilt. Plus I swear they use Doshi Stock which is awesome!!!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Hibachi Steak and Hibachi Chicken
My go to place!!! I absolutely love this place!!!
Atmosphere: 5
Food: 5
Service: 5
Delicious food! Consistent!
Atmosphere: 5
Food: 5
Service: 5
The beef hibachi was
Atmosphere: 3
Food: 2
Service: 3