Just dirty and you can tell no one cares. Go somewhere else! No one cleans and food and plates everywhere. No thank you.
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Tacos, Chips and Salsa
Patti Marriott
Went for my birthday loved itParking: Lots of parkingKid-friendliness: Very kid-friendly
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Fresh Queso, Border's Best Lunch Fajitas
Teresa Garcia
Best appetizer plate I've ever ordered!!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Monterey Chicken Fajitas, Guacamole, Cheese Dip, Ultimate Fajitas, Border's Best Lunch Fajitas, Chips and Salsa
Janie Martinez
Went inside and we waited for 25 minutes and we didn’t got a waiter or waitress to help us. Until we decided we would get better service somewhere else. No hostess was at station either. We felt ignored.
Service: 1
Ry Lee
This place is a sorry excuse for dining or carry out. Absolutely the worst. It's between here and applebees as sorriest eating establishment. It cant get any worse than this place.
Atmosphere: 1
Service: 1
Melinda Gandy
We hadn't been to On The Border in years and decided to try it again, so we did. I wish we hadn't.There was no hostess so we just stood there for a good 5 minutes waiting for someone (ANYONE) to come seat us. There was only one other customer sitting at a table all by his lonesome; we should've taken that as a clue.Finally, a kitchen worker came out from behind the prep room to seat us; she was nice but in an obvious hurry.We thanked her and sat down.A waitress appeared fairly quickly and we ordered our drinks.Okay. Good.She came back with them farl quickly and took our order. We gave it to her and then a loong time went by. She came back with our drinks and took our food orders well.Time to settle in for a really loooong time.My husband - who had ordered Steak Fajitas - said, "Did they have to go back in there to butcher the cow or what??! This takin' FOREVER!!"I tried to soothe him by plying him with ywr even MORE chips & salsa....but even THAT was now subject to ridicule:"Hell, we ordered some dadgum QUESO 'bout an hour ago!! But HERE, apparently, they have ta' milk the cow, churn the cream, and make into CHEESE before they can even bring that out!!". (Please note: my great big, strong hubbie gets really snarky when hungry - which is MOST of the time...,)About the time he raised his voice, our poor waitress either got scared & spilled our drinks on the way out OR she got angry and decided to....yes... that's right: TO SPILL THEM ALL ON THE WAY OUT" causing a delay worse than those (beep)-ing) Climate Change people who block the roadways.About 20 minutes later we received both our queso and our entrees together! But it didn't matter anyway because we were out of chips & patience by then.Food was mediocre and the service was just nearly non-existent.My husband summed it up in a particularly perfect way:"Well, I remember why we stopped eatin' out here. Should'a known there was a reason for that!!"No harm, no foul, right?The food was okay. Not great just "okay".The service was practically non-existent. (I could understand that IF the place was packed & rowdy; however it was only the two of us and the sweet little old man chewing meticulously with every bite of food. (Who knows... Maybe his dentures were hurting him that day....?)Anyway, good luck if you go to eat here. And, hey, I'm not being petty. I also realize we might have just caught them on a bad day when too many staff members called in sick or something.But, if so, they really need to apologize up front. Had they done so, we would've tried harder to be understanding & patient. It's just not too easy when your spouse is like The Hulk when he's hungry...."Don't make me mad! You won't LIKE ME WHEN I'M MAD!!!"Hee, hee. ?
Atmosphere: 3
Food: 2
Service: 3
brian garfield
I lost some money and noticed as soon as I walked out walked back in and they said they didn't see it and didn't bother to look ?
Atmosphere: 1
Food: 3
Service: 1
Tiffany Gates
Alyssa is the BEST! I highly recommend her as a server. Seriously, ask for her by name!! You won't regret it. Super sweet, friendly, and just all around GREAT! The food was hot, yummy, and on point! Especially the queso ?. We will definitely be back and asking for Alyssa!!Parking: Large parking lot with plenty of parkingKid-friendliness: Very kid friendly location
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Fresh Queso, Beans and Rice, Empanadas
Fox Orr
Besides whenever the place has been super busy this was always a good experience. It's also just right there next to the mall, so when visiting it's easy to get to.
Came in to eat at 11:30am to find the floors under the tables were extremely dirty and the table was still sticky. The bathrooms were also not the cleanest. Decent service despite being short staffed and the food was good.
Lynn Goble
First time I ever been disappointed in this place. Everything was just
Atmosphere: 5
Food: 3
Service: 3
Laurene Estenson
Burned our food and still delivered it, seriously?!?! Then we ordered the new Mexican slaw and they never brought it, the waitress said oops sorry. Used to be a good quality restaurant, not anymore.
Atmosphere: 3
Food: 1
Service: 1
Xaylei Ramirez
the server was fine but judged us based on the fact that our little sister was paying for her own food not knowing our situation at all , little do they know she has more money than the other three of us that were there. proceeded to say her food was "on them" and kept saying our card was declined when we paid with both cash and card . they were rude and all huddled up like teenagers gossiping and pointing at our table while saying our card declined 3-4 separate times . we did leave the tip instead of taking it back like we should have . moral of the story , rude people 10/10 would not recommend this place. food wasnt even worth it.
Atmosphere: 1
Food: 1
Service: 1
Matthew Estenson
Atmosphere is typical for a Mexican food restaurant in this area. The food was so terrible the last two times. This time around I ordered one of their combos and the wife had street tacos. Kiddo had a corn dog. Corndog was so burnt, they must of had a new kitchen employee that night on the fryers. Grease under the rice, food was burnt, and the sauces felt they have been in a pan all day. When we arrived on a Sunday evening mind you the entire restaurant was empty minus 2 other tables.To top it off the manager never visited to check on our experience. They just walked around. We only returned due to someone proving us a gift card. Should this happen again we will donate the gift card. On the Border will never be an option going forward. Terrible food and experience all the way around.
Just dirty and you can tell no one cares. Go somewhere else! No one cleans and food and plates everywhere. No thank you.
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Tacos, Chips and Salsa
Went for my birthday loved itParking: Lots of parkingKid-friendliness: Very kid-friendly
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Fresh Queso, Border's Best Lunch Fajitas
Best appetizer plate I've ever ordered!!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Monterey Chicken Fajitas, Guacamole, Cheese Dip, Ultimate Fajitas, Border's Best Lunch Fajitas, Chips and Salsa
Went inside and we waited for 25 minutes and we didn’t got a waiter or waitress to help us. Until we decided we would get better service somewhere else. No hostess was at station either. We felt ignored.
Service: 1
This place is a sorry excuse for dining or carry out. Absolutely the worst. It's between here and applebees as sorriest eating establishment. It cant get any worse than this place.
Atmosphere: 1
Service: 1
We hadn't been to On The Border in years and decided to try it again, so we did. I wish we hadn't.There was no hostess so we just stood there for a good 5 minutes waiting for someone (ANYONE) to come seat us. There was only one other customer sitting at a table all by his lonesome; we should've taken that as a clue.Finally, a kitchen worker came out from behind the prep room to seat us; she was nice but in an obvious hurry.We thanked her and sat down.A waitress appeared fairly quickly and we ordered our drinks.Okay. Good.She came back with them farl quickly and took our order. We gave it to her and then a loong time went by. She came back with our drinks and took our food orders well.Time to settle in for a really loooong time.My husband - who had ordered Steak Fajitas - said, "Did they have to go back in there to butcher the cow or what??! This takin' FOREVER!!"I tried to soothe him by plying him with ywr even MORE chips & salsa....but even THAT was now subject to ridicule:"Hell, we ordered some dadgum QUESO 'bout an hour ago!! But HERE, apparently, they have ta' milk the cow, churn the cream, and make into CHEESE before they can even bring that out!!". (Please note: my great big, strong hubbie gets really snarky when hungry - which is MOST of the time...,)About the time he raised his voice, our poor waitress either got scared & spilled our drinks on the way out OR she got angry and decided to....yes... that's right: TO SPILL THEM ALL ON THE WAY OUT" causing a delay worse than those (beep)-ing) Climate Change people who block the roadways.About 20 minutes later we received both our queso and our entrees together! But it didn't matter anyway because we were out of chips & patience by then.Food was mediocre and the service was just nearly non-existent.My husband summed it up in a particularly perfect way:"Well, I remember why we stopped eatin' out here. Should'a known there was a reason for that!!"No harm, no foul, right?The food was okay. Not great just "okay".The service was practically non-existent. (I could understand that IF the place was packed & rowdy; however it was only the two of us and the sweet little old man chewing meticulously with every bite of food. (Who knows... Maybe his dentures were hurting him that day....?)Anyway, good luck if you go to eat here. And, hey, I'm not being petty. I also realize we might have just caught them on a bad day when too many staff members called in sick or something.But, if so, they really need to apologize up front. Had they done so, we would've tried harder to be understanding & patient. It's just not too easy when your spouse is like The Hulk when he's hungry...."Don't make me mad! You won't LIKE ME WHEN I'M MAD!!!"Hee, hee. ?
Atmosphere: 3
Food: 2
Service: 3
I lost some money and noticed as soon as I walked out walked back in and they said they didn't see it and didn't bother to look ?
Atmosphere: 1
Food: 3
Service: 1
Alyssa is the BEST! I highly recommend her as a server. Seriously, ask for her by name!! You won't regret it. Super sweet, friendly, and just all around GREAT! The food was hot, yummy, and on point! Especially the queso ?. We will definitely be back and asking for Alyssa!!Parking: Large parking lot with plenty of parkingKid-friendliness: Very kid friendly location
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Fresh Queso, Beans and Rice, Empanadas
Besides whenever the place has been super busy this was always a good experience. It's also just right there next to the mall, so when visiting it's easy to get to.
Atmosphere: 3
Food: 5
Service: 4
Our server was on
Atmosphere: 5
Food: 4
Service: 5
Restaurantji Recommends
Came in to eat at 11:30am to find the floors under the tables were extremely dirty and the table was still sticky. The bathrooms were also not the cleanest. Decent service despite being short staffed and the food was good.
First time I ever been disappointed in this place. Everything was just
Atmosphere: 5
Food: 3
Service: 3
Burned our food and still delivered it, seriously?!?! Then we ordered the new Mexican slaw and they never brought it, the waitress said oops sorry. Used to be a good quality restaurant, not anymore.
Atmosphere: 3
Food: 1
Service: 1
the server was fine but judged us based on the fact that our little sister was paying for her own food not knowing our situation at all , little do they know she has more money than the other three of us that were there. proceeded to say her food was "on them" and kept saying our card was declined when we paid with both cash and card . they were rude and all huddled up like teenagers gossiping and pointing at our table while saying our card declined 3-4 separate times . we did leave the tip instead of taking it back like we should have . moral of the story , rude people 10/10 would not recommend this place. food wasnt even worth it.
Atmosphere: 1
Food: 1
Service: 1
Atmosphere is typical for a Mexican food restaurant in this area. The food was so terrible the last two times. This time around I ordered one of their combos and the wife had street tacos. Kiddo had a corn dog. Corndog was so burnt, they must of had a new kitchen employee that night on the fryers. Grease under the rice, food was burnt, and the sauces felt they have been in a pan all day. When we arrived on a Sunday evening mind you the entire restaurant was empty minus 2 other tables.To top it off the manager never visited to check on our experience. They just walked around. We only returned due to someone proving us a gift card. Should this happen again we will donate the gift card. On the Border will never be an option going forward. Terrible food and experience all the way around.
Atmosphere: 2
Food: 1
Service: 2