Starbucks

8001 University Ave, Lubbock
(806) 745-2982

Recent Reviews

Dejalae A

Bathroom was filthy. It clearly needed a full scrub down, dirt in the sink. The rest of the place looked okay.

Atmosphere: 3

Food: 5

Service: 5

Yates Coulter

Pleasant, friendly staff!

Atmosphere: 4

Food: 4

Service: 5

Stephan Pyles (Bear)

Good coffee but very expensive

Atmosphere: 4

Food: 4

Service: 4

sharon

I go to Starbucks because they give me coffee grounds for our community garden compost bins.

Service: 5

Amanda Kohtz

Your window help is incredibly rude. I tried calling the location and no one answered the phone. I was handed a coffee and had it in my vehicle and was told to “give it back” it belonged to someone else. They tried to not give us the main food item we ordered. There was not a thank you or anything. I didn’t even get a receipt. If I had tasted my coffee I would have sent it back I sat in line forever for some $5 watered down weak coffee. Not Impressed. Y’all need some training on how to treat your overpaying customers.

Food: 5

Service: 1

Cheree Willis

Great place to people watch.

Atmosphere: 5

Food: 5

Service: 5

Veronica

I asked for a soy caramel macchiato and got milk. Just went inside to get it redone. The drive thru lady had such a cruddy attitude and told me to throw it away. No reason to be rude I just can’t have milk. Most Starbucks have pretty good service. She was nice when I tipped her at the window and called me dear. It’s ok to admit it wasn’t done right and just redo it.

Service: 1

Anton Murphy

The Dragon fruit refresher with coconut milk is fire. Never had it like that, and if you haven't you gotta try it.

Atmosphere: 5

Food: 5

Service: 5

JEREMY Molonlabe

It's 2024...take your mask off liberal!! Can barely hear you through that pointless mask!??

Atmosphere: 2

Food: 2

Service: 1

Bob Brown

I am done going to Starbucks or any coffee shop due to their relentless pressure for you to tip at the DRIVE THRU lol . Can you not put your machine in my face with the "How much you want to tip" screen on it? I mean if I was inside and someone kept coming to my table to refill my coffee well that would be different but at the drive through? I mean your drive through is no different than any other fast food drive through, does burger king ask for tips at the drive through? No of course not. I purchased my own espresso machine and will stay far away from these places until the tipping nonsense has stopped.

Atmosphere: 3

Food: 3

Service: 3

bri

I love

Atmosphere: 5

Service: 5

Gideon Benjamin

Good coffee, hot breakfast, and friendly staff.

Food: 4

Service: 4

Brittany Valdez

Possibly the slowest location in town. To top it off the customer service is also lacking. Super snarky.

Service: 1

Rosesalie Boulom

This is the worst Starbucks in Lubbock. I made two different orders with two different barristers (came in to study… ordered once to get me started and ordered again when I was done studying). Both people were rude, impatient, and short. Throughout my stay I also overheard them being rude and short to other customers. On top of that, the coffee was watered down.

Atmosphere: 1

Food: 1

Service: 1

Heather Lemaster

This Starbucks made my order wrong twice. Then argued with me that it is by the barista making it "that's how it is made"I order this drink the same way every time at every Starbucks but this one is "different" I guess ?

Atmosphere: 1

Food: 1

Service: 1

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