Wendy's

5111 98th St, Lubbock
(806) 503-2549

Recent Reviews

Samantha Forney

I had a mobile order that I submitted while I was in the parking lot. I waited a minute and then proceeded to the drive through speaker. Told them my name and pulled up to the window. I got my drinks and was pulled forward. I waited about 7 minutes and then was handed my bags. Not a single item was fresh or hot. Warm at best, if not cold. I ordered a 10 pc spicy nugget, a spicy chicken sandwich, and 3 biggie bags. The fries were warm, the spicy sandwich was cold and tough, the burger patties were old, and so were the nuggets. I get that it's Easter, but don't cook so much food at a time knowing you won't have as many customers.

Atmosphere: 5

Food: 1

Service: 3

Christopher Maldonado

I am blown away I love this place. I will come back definitely more than once.Parking: About the parking and nice restrooms and the friendly people working here. I love this place.Kid-friendliness: Everybody friendly

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Grilled Chicken Ranch Wrap

SolFlower Denim

Online I’m able to order small but when I got to the window the girl said they only had medium and up charged me. My food tasted old, the chicken patty was the size of a quarter, and the potato wedges also tasted very old.

Brant Huerta

Great food, fast service and a nice clean location.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Spicy Chicken Sandwich

Roger Beikmann

Newer location. Nice atmosphere. Friendly staff. Food was good too.

Atmosphere: 4

Food: 3

Service: 4

Lacey

I don’t know what’s going on here but WARNING this Wendy’s is terrible. There is no atmosphere except for thick sadness from the couple of young people that mope around here right now. Last time we went by, it took 2 minutes for someone to answer for my order, so odd that I thought it was closed. Then we waited 25 minutes for two 10 piece nuggets (which wasn’t even our order) while 3 cars behind us drove away, 2 with food bags. It was not fast and we were late. NEVER AGAIN!

Atmosphere: 1

Food: 3

Service: 1

dannysargent65

Picking up Door Dash order, while waiting I watched the cook making food with no gloves, touching food with barehands. She would wipe her hands on her dirty shirt and then go back to making food barehanded and not washed. I will not eat here, seriously gross and major health code violation. Feel bad for people eating from here.

Atmosphere: 1

Food: 1

Service: 1

Robert Boyd

The manger working this store at 8am on 2/1/24 is rude and should be fired, unacceptable customer service acted as if I was a burden for using an in app coupon that Wendy’s promotes and refused to honor the promotion.

Atmosphere: 1

Food: 1

Service: 1

Dennis Markus

They have a new general manager now! she is doing a great job! The service has improved and the restaurant is very clean!

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Dave's Single, Wendy’S Taco Salad and Apple Pecan Chicken Salad, Spicy Chicken Sandwich, Wendy’S French Fries, Baconator, Chili, Wendy's Fresh-Made Salads

Tao Ross

Ran my card for a simple frosty . They didn’t have . I ask for a refund the 15 yr olds you have just stand at the window cussing for 10 minutes until I untimely just drove off

Stevan Salinas

Only two stars because the drive-through service is never any good. They never give you napkins or a fork. They never put the lid on your drink correctly and whenever you grab it the lid pops off and soda goes everywhere. It’s like I have to go inside in order to get things done, right Myself

Donna Ragland

Be sure and double check your order before leaving the drive through. They constantly leave items out.

Evy Perez-Bobb

It seemed like they were shorthanded because the service was hurried but friendly.

Atmosphere: 4

Food: 4

Service: 4

Recommended dishes: Dave's Single, Wendy’S Classic Chocolate and Vanilla Frosty Desserts, Wendy’S Baked Potatoes, Wendy’S French Fries, Cheese Fries

Bob Ayres

I do not know if I just like this one burger (combo 7) , or they know how to make a burger! The fries are awesome as well, McDonald's has nothing on them. The lemonade is excellent.The staff are always friendly. I gone three days in a row, and different people each times.Easy to get Into, although there is not a lot of room from the exit to the entrance.

Atmosphere: 4

Food: 5

Service: 5

Recommended dishes: Dave's Single, Wendy’S Classic Chocolate and Vanilla Frosty Desserts, Wendy’S French Fries, Baconator, Wendy's Fresh-Made Salads

Roberto Torres

Went through the drive thru and I had a coupon for a BOGO biscuit sandwich. I ordered one sausage, egg and cheese and one bacon, egg and cheese. What I got was one sausage biscuit and one egg biscuit. You guys need people that can take orders correctly and make orders correctly. Will not be back.

Atmosphere: 2

Food: 3

Service: 2

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