Wienerschnitzel

6319 82nd St, Lubbock
(806) 698-1790

Recent Reviews

Stephan Pyles (Bear)

Quick cheap and easy. Food was so good had to go through

Food: 5

Service: 5

Recommended dishes: Chili Dog & Fries, Hot Dog, Chili Cheese Fries

Roger Beikmann

Always a good hotdogs. The BBQ dog is pretty good too.

Atmosphere: 3

Food: 4

Service: 4

Chris P

Save your time and money. They can’t remember the ingredients to make the dogs on their menu. Then they were out of tomato’s and didn’t tell us when we placed our order. I wouldn’t have picked a Chicago dog if they didn’t have all the ingredients. They left of the sport peppers, had to get those to put them on myself. All I got was “I’m sorry.” No offer to make it right whatsoever. Horrible customer service. I’ll never come back here. Such a poor representation for a promising chain.

Atmosphere: 3

Food: 3

Service: 1

Kurt H

Good Ole wieners!

Atmosphere: 5

Food: 5

Service: 5

Korena Quattlebaum

Rudest staff known to man. Ready for the invention of a Time Machine so I can go back to before I visited this location. I miss that time.

Atmosphere: 1

Service: 1

Kyra Haggard

An absolute joke of a Wienerschnitzel location and the trashiest restaurant I have ever visited. The customer service is worse than nonexistent, it is flat-out hostile. We visited the store on 6319 82nd around 8:00p.m. and were overcharged for our order. Once this was pointed out to the employee named Butunya at the window we were told we could not get our money back, despite the fact that we paid in cash. The employee decided it was a tough luck situation and gave us a half-hearted “sorry” and sent us on our way. In what reality is it acceptable for the employees to acknowledge that they overcharged a customer, but refuse to make the situation right? Absolutely no explanation of why we could not be reimbursed for their error and out our own money. I called the store as we left and they did not pick up. It took multiple calls for someone to answer the phone. Butunya ( or “Miss B”, as the employees call her ) answered the phone in a very vexed manner. She said she was the manager but when I asked for her name she adamantly refused and proceeded to get aggressive in asking: “What is this about?”. I asked again if I could please have her name as it would do no good in speaking to the woman who would not give us our money at the window and she told me I could not have her name. Maybe I am missing something but people refusing to give their name should not be managing any kind of operation. I understand privacy, but not in this circumstance. She obviously did not want to be tied to the conversation in any way. I refused to interact with the such BLATANT rudeness and coarse tone Butunya was using so I ended the call. The level of politeness and respect my family and myself were treated with tonight was, frankly, rudimentary. No one deserves how we were treated this evening and I am irked that Wienerschnitzel would allow this type of behavior from managers of their establishment. It is embarrassing. I am empathetic to the fact that it is a fast-food joint, but there are no excuses. Do better. Be better. This is our last visit to ANY Wienerschnitzel.

Atmosphere: 1

Food: 1

Service: 1

Brenda Richards

It took awhile before someone took my order. Then I waited on my order then someone ask what I had ordered. Then it was cold. This place sucks. I will not be back.

Atmosphere: 1

Food: 1

Service: 1

Shawn Castilleja

Love Weinerschnitzel, the chili cheese fries, chili cheese dog's and chili cheese

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Chicago Dog, Chili Dog

Robert M.

The manager Ashley was absolutely horrible. Seemed very demanding, rude, and disgusting to her workers which creates a very uneasy environment. This doesn't seem very uncommon either judging from how the workers presented themselves, seemed like in a way they were "walking on eggshells". Food was okay, chili was super salty. May come back but the manager is going to run that place into the ground.

Anthony Bird

The service I just received was some of the worst I've ever had. Have always liked this location. The staff that is working today was horrible. She's lucky she wasn't wearing all the Chilli dogs!

Food: 5

Service: 1

arnold juarez

It was very good to eat there.

Atmosphere: 5

Food: 5

Service: 5

Dorienne Ferretiz

My fried weren't cooked all the way in a chili cheese fries.

Kraig S.

A quick way to get good food combined with great service. The service is always fast and friendly.

H Freeman

We took my brother with special needs here for his birthday because it is one of his favorite places. The staff noticed we were celebrating and brought him a dipped cone for his birthday. We were touched by their kindness. Thank you so much Wienerschnitzel on 82nd! You are amazing! You have customers for life!

Atmosphere: 5

Food: 5

Service: 5

Jo Arthur

They always get the order correct.

Food: 5

Service: 5

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