Chipotle Mexican Grill

2650 W Lucas Rd #100, Lucas
(469) 342-4003

Recent Reviews

Maryam Doostdar

For sure, they need to hire a respectful manager for this location ! The current manager needs to be trained on how to treat customers ...

Noah Bekele (N B)

Customer service has gotta improve!!

Service: 1

Daniel Villa

This location is stingy when serving protein. More rice and beans than

Atmosphere: 1

Food: 3

Service: 2

bailey heinrich

This Chipotle sucks, especially at online orders where the ingredients are DISPLAYED FOR THEM! Every time I order online, they forget an ingredient and its really annoying. This time in particular there is no sour cream, yet the label specifically says sour cream. One other time, i ordered a STEAK bowl, and I opened it and it had NO STEAK, and NO MEAT at all. Missing ingredients I can understand, but I specifically ordered a “STEAK bowl,” outrageous. I had to spend 45 minutes going back to the store to get it corrected.

Atmosphere: 1

Food: 1

Service: 1

Connor Smith

I have had multiple bad experiences at this restaurant, especially with the lack of respect they have for customers. To be specific, the old mexican lady who works there, who I assume is the manager there. She has the worst attitude and it feels like she hates her job there. She does not know how to talk to people and talk with respect. Everytime that manager ends up ringing me up at the register or makes my food, always shows a lack of respect and has an attitude. Chipotle needs to revise their management at this location because she isn’t a good one.

Atmosphere: 1

Food: 1

Service: 1

D Irv

Very little beef, veggies left mis

Atmosphere: 4

Food: 4

Service: 4

D

Not clear what is extra price. Got me for extra $1.70 on queso. Price is high enough for gruel mixed in a bowl. Kept trying get me for all the extra costs.

Atmosphere: 5

Food: 3

Service: 3

Tina Fast

I love their bowls. They were training several people, so they took a little longer than usual, but they were trying. The trash was piled up and the trash can and the ice/ soda machine had a mound of ice piled up. Otherwise, everything was clean and in order.

Atmosphere: 3

Food: 5

Service: 4

Laila Dilawar

I just left this location and let me tell you the lady serving knew exactly what she was doing, it was like she could read my mind. I forgot sour cream and she gave me some on the side with the quickness. Food was amazing, definitely curbed my craving ?

Atmosphere: 5

Food: 5

Service: 5

Peter Milosevich

I live nearby and frequent this Chipotle. The food has always been on point. The last burrito I had was beautifully wrapped.

Atmosphere: 5

Food: 5

Service: 4

Vanessa Vicuna

Best chipotle that I have been in a while.Good food and awesome service.

Atmosphere: 5

Food: 5

Service: 5

Kwan Whi Pyo

I was going through the drive through and it told me that it was ready at 8:40. When I got there I was forced to wait 20 min. because they even started making it. I asked her what took her so long and she told me in a rude way "We had a lot of orders". Once I got my order and I was driving away, I heard a burst of giggles, so I went inside and asked for her name. Her name is Lena. My experience was terrible.

Atmosphere: 1

Food: 3

Service: 1

Lisa W

Disgusting barbacoa. They use the fat parts of the meat. My whole burrito was basically fat. I was choking and had to throw it out. I haven’t had this problem at other locations. I would not go back to this location.

Atmosphere: 1

Food: 1

Service: 2

Lisa Vargas

This location as close, so I keep trying the food. The food is always cold in the survey bar is Messy. I keep hoping that it will get better.

Atmosphere: 2

Food: 2

Service: 3

Sherry Buckley

I thought it was just me, I went to this location one and done. The owner needs to recognize, he can fix this or close the doors.

Atmosphere: 1

Food: 1

Service: 1

Load More