Watch the kid employees working after school hours. Tried to give pickles when I asked for cucumbers and gave me bell peppers when I asked for banana peppers. Thank goodness, He’s still in school!
Atmosphere: 5
Food: 5
Service: 2
Time&TimeAgain
This subway has gone down hill. The younger guys that work nights are so lazy. I came in at 9 pm, they close at 10pm. They had all the drinks put up, Fresca machines put up, most sandwich ingredients put up and they were sweeping like their life depended on it and I stood and waited until one of them figured out I wasn't leaving and he had to make a sandwich. What a fiasco. The sandwich was a mess. I had to repeat every ingredient twice because the guy making my sandwich looked like he was in another world. I asked for extra mayo and he didn't put any at all, but thats partly my fault for not catching it, because I didn't realize until I got home that i had a dry sandwich!He never greeted me, looked at me or asked me anything, and when I tried to just small talk politely while we went down the line, he just ignored me. Okay, needless to say. Not impressed. Customer service is a 0 and sandwich making skills, toddler status. ?
Atmosphere: 4
Food: 3
Service: 1
Recommended dishes: Oven Roasted Turkey
libbie paxton
3-1 5:00pm. Walk in to order. 3 workers and they say “we’ll be right with you.” Place is empty. So we wait. AND WAIT!! They never helped us! They kept filling online orders and wouldn’t wait on us! 3 workers. 6 subs in front of them. Ok I get it your busy. But since when do you leave a customer just standing there for 10 minutes?! Ignored us like we weren’t even there! Got my daughter and proceeded to leave. And still not a word from them. I guess my order wasn’t as important as their online orders!!
Service: 1
John
2 times I paid for extra Meat and both times they came back with hardly anything in
Atmosphere: 1
Food: 1
Service: 1
J D
No handicap accommodationStaff was very helpful and the food was
Food: 5
Service: 5
Juanita Penoyer
Don’t order online because they make whatever makes them happy not what’s on the ticket!! How do miss you a whole sandwich!! Also forget to add mayo !!
Atmosphere: 1
Food: 1
Service: 1
Darlene Payne
Food is fresh. Subway had gone down hill but now it's back up. Very good food again. Loved it.
Atmosphere: 4
Food: 5
Service: 4
Janice Swearingen
The only problem I had with the Subway by Brookshire Bros is one of the ladies who works there. Don't know her name but it was the lady with the tooth missing in front. She was very rude to an elderly customer who was in line in front of me. She told her I can't read your lips so you're going to have to speak
Atmosphere: 3
Food: 3
Service: 2
Lilah
Amazing energy and positive attitudes all around! I love eating here. Very clean and very YUM! Always a great option.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Subway Club
lenora coleman
The people were amazing love the food!!! Amazing atmosphere,definitely will be going back!!
very nice staff, good food , great sandwichKid-friendliness: very welcoming
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Cookies
Addyson Klanke
Workers are very rude and disrespectful, the young brunette girl making sandwiches rolled her eyes and did a disgusted look when we asked a simple question. We walked out and will never be coming back! do better.
Nuria A.
The restaurant is ok, not the cleanest, not the worst.The service is more an obligation than a pleasure to serve.The food this time was the biggest disappointment ever! My husband ordered a curve side pick up of grilled chicken, they did not warm it up, they did not put cheese, there was a big hair in it, he had to toss it and only was able to eat the Doritos and try to satisfy his hunger with them only. Very sad chain fast food restaurant s had turn to be this poorly taken care off. No more ordering here.
Allison Barcus
It takes either one really bad experience or several bad experiences for me to leave a review. Unfortunately i have had several bad experiences. There have been at least 3 times i have gone where they are out of key ingredients. I went once and they were out of ham, turkey, roast beef and bacon not to mention the veggies as well. When i go it seems to take longer than what I’ve ever experienced from other subways to get sandwiches through the line. I was the third person in line and was in there for almost 15-20 minutes. No big deal, so i will order online in hopes to skip the line in store. Then the other day i placed a to go order. I was in a hurry and was actually 15 minutes late from my order time. I ran in to see no sandwiches in the pick up area. So i waited. When someone finally asked me if i was there for a pick up i said yes. I got the feeling i was bothering them. They did not have sandwich even started. I waited until a couple minutes went by for someone to attempt to start on them. At that point i told them to please just refund me as i didn’t have the time to wait (why i ordered online in the first place) at first I got the runaround telling me I would have to get with the app to get a refund and finally some girl just went ahead and did it and gave me a refund. There was no so sorry we didn’t make your sandwich or sorry for the circumstances for whatever reason. I don’t know if it is lack of training lack of staff, lack of management or lack of owner involvement, but I wish this location could get it together.
Mark Slavens
Food was great. The people serving were awesome. But the store was in need of cleaning. That said it was about 2pm after lunch rush I assume. So they may have taken care of it after. I cleaned up my table out of consideration for the next person.
Watch the kid employees working after school hours. Tried to give pickles when I asked for cucumbers and gave me bell peppers when I asked for banana peppers. Thank goodness, He’s still in school!
Atmosphere: 5
Food: 5
Service: 2
This subway has gone down hill. The younger guys that work nights are so lazy. I came in at 9 pm, they close at 10pm. They had all the drinks put up, Fresca machines put up, most sandwich ingredients put up and they were sweeping like their life depended on it and I stood and waited until one of them figured out I wasn't leaving and he had to make a sandwich. What a fiasco. The sandwich was a mess. I had to repeat every ingredient twice because the guy making my sandwich looked like he was in another world. I asked for extra mayo and he didn't put any at all, but thats partly my fault for not catching it, because I didn't realize until I got home that i had a dry sandwich!He never greeted me, looked at me or asked me anything, and when I tried to just small talk politely while we went down the line, he just ignored me. Okay, needless to say. Not impressed. Customer service is a 0 and sandwich making skills, toddler status. ?
Atmosphere: 4
Food: 3
Service: 1
Recommended dishes: Oven Roasted Turkey
3-1 5:00pm. Walk in to order. 3 workers and they say “we’ll be right with you.” Place is empty. So we wait. AND WAIT!! They never helped us! They kept filling online orders and wouldn’t wait on us! 3 workers. 6 subs in front of them. Ok I get it your busy. But since when do you leave a customer just standing there for 10 minutes?! Ignored us like we weren’t even there! Got my daughter and proceeded to leave. And still not a word from them. I guess my order wasn’t as important as their online orders!!
Service: 1
2 times I paid for extra Meat and both times they came back with hardly anything in
Atmosphere: 1
Food: 1
Service: 1
No handicap accommodationStaff was very helpful and the food was
Food: 5
Service: 5
Don’t order online because they make whatever makes them happy not what’s on the ticket!! How do miss you a whole sandwich!! Also forget to add mayo !!
Atmosphere: 1
Food: 1
Service: 1
Food is fresh. Subway had gone down hill but now it's back up. Very good food again. Loved it.
Atmosphere: 4
Food: 5
Service: 4
The only problem I had with the Subway by Brookshire Bros is one of the ladies who works there. Don't know her name but it was the lady with the tooth missing in front. She was very rude to an elderly customer who was in line in front of me. She told her I can't read your lips so you're going to have to speak
Atmosphere: 3
Food: 3
Service: 2
Amazing energy and positive attitudes all around! I love eating here. Very clean and very YUM! Always a great option.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Subway Club
The people were amazing love the food!!! Amazing atmosphere,definitely will be going back!!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Subway Club
Restaurantji Recommends
very nice staff, good food , great sandwichKid-friendliness: very welcoming
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Cookies
Workers are very rude and disrespectful, the young brunette girl making sandwiches rolled her eyes and did a disgusted look when we asked a simple question. We walked out and will never be coming back! do better.
The restaurant is ok, not the cleanest, not the worst.The service is more an obligation than a pleasure to serve.The food this time was the biggest disappointment ever! My husband ordered a curve side pick up of grilled chicken, they did not warm it up, they did not put cheese, there was a big hair in it, he had to toss it and only was able to eat the Doritos and try to satisfy his hunger with them only. Very sad chain fast food restaurant s had turn to be this poorly taken care off. No more ordering here.
It takes either one really bad experience or several bad experiences for me to leave a review. Unfortunately i have had several bad experiences. There have been at least 3 times i have gone where they are out of key ingredients. I went once and they were out of ham, turkey, roast beef and bacon not to mention the veggies as well. When i go it seems to take longer than what I’ve ever experienced from other subways to get sandwiches through the line. I was the third person in line and was in there for almost 15-20 minutes. No big deal, so i will order online in hopes to skip the line in store. Then the other day i placed a to go order. I was in a hurry and was actually 15 minutes late from my order time. I ran in to see no sandwiches in the pick up area. So i waited. When someone finally asked me if i was there for a pick up i said yes. I got the feeling i was bothering them. They did not have sandwich even started. I waited until a couple minutes went by for someone to attempt to start on them. At that point i told them to please just refund me as i didn’t have the time to wait (why i ordered online in the first place) at first I got the runaround telling me I would have to get with the app to get a refund and finally some girl just went ahead and did it and gave me a refund. There was no so sorry we didn’t make your sandwich or sorry for the circumstances for whatever reason. I don’t know if it is lack of training lack of staff, lack of management or lack of owner involvement, but I wish this location could get it together.
Food was great. The people serving were awesome. But the store was in need of cleaning. That said it was about 2pm after lunch rush I assume. So they may have taken care of it after. I cleaned up my table out of consideration for the next person.
Atmosphere: 2
Food: 4
Service: 5