“I came here for lunch and was instantly greeted and received my order quickly. The restaurant was very well cleaned and all the employees and managers were very attentive. I watched how they greeted every customer and how great there overall service was. Will definitely be back to this establishment.“
“The size of their containers and portion sizes appear to have shrunk recently, but overall good food and courteous employees. The drink and condiments area frequently feels "stickier" than it should be, but other than that, a good restaurant.“
“I went to this location for the first time yesterday, and ordered the chicken tenders w/ waffle. It came with three tenders, the only thing I would say it could use a little more seasoning, but it was fresh, and it was good overall.The waffle is shaped like Texas and it was good.I would definitely be back again to try some other items on the menu.“
“The catering staff from this location came and catered for our Team & let me tell you....just how polite they are in the restaurants, they brought the same energy here for our Team. Very lovely to have them and they made sure the chicken sandwiches came and stayed hot for every single person :) Thank you so much for making the Team's day! Appreciate ya'll.“
“The attendant who took my order did not listen to me, even though I repeated several times I wanted extra pickles on my sandwich. I also requested mayo and got none. The food was good but could have been better if I’d gotten what I requested.“
“The service is very good. Food is good as well and I haven't had any issues other than one time a month ago when they had not packed gravy correctly and when I got home it was all in my bag instead of the container. I called the store customer service to reorder for pickup the replacement instead I was told they had to open a case and the manager would call back, but they never called. But the food is good here and the service too, so not worth the spilled gravy. Overall, I'd rather go here than the one on Cooper Street.“
“Food was better than what my family and I expected. The food was delicious and was brought out to us quick, restaurant was clean, and exceptional customer service from Fernanda. She made great recommendations. I recommend the torta combo aside from the chicken. Last but not least the Salsa and chips bar was a plus.“
“I absolutely love the food and the service here. The chicken tortilla soup alone got me through last winter. And the tacos al pastor are what makes life worth living.I’ve ordered the same soup at other locations and this one just does something different.There’s a lovely young lady there, Alejandra I believe, who is so sweet (and patient with this indecisive old lady!).When I order delivery to my job, it always arrives hot and well-packed. Rarely any spills. My order is also reliably correct! A huge plus.I have had several of the menu items and they are all tasty. It’s not “fast food”, it’s good food, relatively fast, so don’t be impatient, it’s worth a little extra time for fresh, healthy food.Five stars, will definitely keep going back!Parking: Lots of parking and easy to access from both street entrances.“
“I wanted to express my sincere appreciation for the delightful experience I had at Pollo Regio, particularly with your Mexican Tortilla soup. The flavors were outstanding, and the quality of ingredients truly stood out. The rich broth, fresh vegetables, and perfectly seasoned tortilla strips created a memorable and satisfying dining experience. I commend your chefs for their culinary expertise. Looking forward to savoring more of your delectable offerings in the future.“
“This has become my favorite chicken place when I'm in a rush (the #14 half chicken). They have never given me a dry chicken, always juicy and awesome. But I will say always order more tortillas if you want to really enjoy this meal. It always leaves me feeling like I over ate, but that's what I wanted! I save the beans for later and sometimes just eat them alone.“