Recommended dishes: Spicy Chicken Tenders, Honey Mustard, 9 Wicked Wings, Wings, Big & Golden Chicken Sandwich
Keith Johnson
If I could I would give this place a -10 the customer service I received today from the lady in the Drive-Thru was horrible she cursed at me told me to go to Chick-fil-A if I want free sauce.I ordered my food and got to the window. She along with a co-worker decided to confront me by saying well you can go buy your chicken from Chick-fil-A also. I said look I'm the customer and I can go wherever I want I choose to come here for the wings. She went H.A.M at me. I said there is no way I'm going to spend my hard earned money and be talked to like that. I demanded my money back and told her I wouldn't be coming back. Unbelievable customer service.
Service: 1
ANNA BANANA
Great service some of the best catfish ever,
Atmosphere: 5
Food: 5
Service: 5
Jackson Greene
I was pleasantly surprised when I walked into this Golden Chick tonight for dinner with my girlfriend. The crew tonight was efficient, able to handle a pretty decent rush an hour before close, and everything was pretty much piping hot. Our tenders were hot, fries hot, rolls hot, gravy hot, corn nuggets hot. I was pretty impressed and happy with my experience here.My only complaint for the food is the tender shape was decently thin for mine, but I also know it’s not the locations fault. My atmosphere rating is due to the almost (sticky?) nature of the dining room. I’m sure freshly cleaned with the wet floor sign, but the cleaner being used must leave a residue.I’m also not sure when Golden Chick redid a lot of their items, but the boxes are much higher quality than they were a year or two ago, the containers for sauce and sides are higher quality. Again, an all in all great experience considering. Hope the owner is proud of their team tonight! (4.6.24)
Atmosphere: 3
Food: 5
Service: 5
Recommended dishes: Golden Fried Chicken, Rolls
Deb Hall
I really don’t do reviews for fast food restaurants but this place has always delivered good roast chicken. And their rolls are phenomenal!
Atmosphere: 4
Food: 4
Service: 4
Noob “NO0Bxx” Xx
They hate spicy food white people work hereI never get my order (thats very simple) correctThey always just give me plain chickenBro HOW HARD IS IT TO PUT SPICY POWDER ON CHICKEN
Atmosphere: 1
Food: 1
Service: 1
Jenae Brown
Mess up my food I order regular n tenders not spicy I can’t eat spicy food so that was a waste of my money
Patrick F
I'm not one to post, but horrible service at the drive thru. One the person taking the order didn't seem to like their job and couldn't even hear them speaking. Two they don't listen to the order correctly where they messed up two of the orders and not finding out till I got home 30 minutes later. I knew I should of checked my order properly. If the drive thru is packed don't stop and move on.
Food: 1
Service: 1
Jassmine Pickens
Idk what’s going on at this location. My recent orders have been completely incorrect. They dont even try. I DoorDashed because I am in too much pain to leave the house. I had to go to the store for a correction twice for one order, in pain! HorribleI placed another order today and it was wrong AGAIN! This place doesn’t even TRY!
Keisha Calton
When u get spicy or wicked wings it's just clumps of seasons pilled up in some spots and leaving the rest plain and bare could have evenly coated the food at
We have been steady and happy customers of this Golden Chick location. However, we ordered a 20 piece with fries, okra and corn nuggets in January and the food was terrible. The chicken was dry and hard, the fried okra tasted old, and the fries were nasty. We normally love, love, love their fries, but not anymore!I stopped by with the food the next day and told the assistant manager how dissatisfied we were. She took my bag and emptied out the chicken and starting counting how many were brought back. After 20-30 minutes going round and round with her she finally agreed to give me credit for the 12 piece dinner with one side. She supposedly entered into her little book. I told her that I had no idea she would want evidence of the pieces we tried to eat (as seen in the pic of my plate). To say I was disappointed in the quality of the food, as well as the service I received, trying to get get a credit on a gift card (a present from christmas), is putting it mildly. I asked to speak with the manager ovwr and over, and the gal helping me kept coming back to the front from their office, saying he/she said this, or that,....but would not come out to assist me. ? Since when is a manager so uninterested in an unhappy customer that they won't personally come out to assist.The food and the handling of the return was pitiful. Not sure when I'll go back to use my limited credit, because the entire scenario left a bad taste in my mouth. Call me extremely uninterested in giving golden chick future business. I feel like $47.00 went down the toilet.PS. If you order to go, go in the store so you can quality check your meal before getting it home.Also, know that the fries are no longer batter dipped and a crunchy golden brown, they are limp and taste much like cardboard, not even as good as what you would by in the grocery store. They still advertise their fries as batter dipped, but no longer get them from their supplier. My suggestion, go to Chicken Express where quality and taste go hand in hand.
Atmosphere: 5
Food: 1
Service: 2
Deron Anderson
Food was not fresh. Wicked wings was dry and hard on my teeth. So dry and hard I had to throw away. I felt ripped off!!! TOTAL RIP OFF!!!
Food: 1
Service: 2
Recommended dishes: Wings
Shanie B
Food was very fresh & hot. You could tell the grease was fresh. The customer service was horrible. Very unprofessional. That will keep ppl from returning & the word WILL spread. I was trying to DEstress, on my lunch break. That trip didn't help.
Atmosphere: 4
Food: 4
Service: 1
Stacey B
1st time eating there. It was pretty good. I'll go
Amazing!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Spicy Chicken Tenders, Honey Mustard, 9 Wicked Wings, Wings, Big & Golden Chicken Sandwich
If I could I would give this place a -10 the customer service I received today from the lady in the Drive-Thru was horrible she cursed at me told me to go to Chick-fil-A if I want free sauce.I ordered my food and got to the window. She along with a co-worker decided to confront me by saying well you can go buy your chicken from Chick-fil-A also. I said look I'm the customer and I can go wherever I want I choose to come here for the wings. She went H.A.M at me. I said there is no way I'm going to spend my hard earned money and be talked to like that. I demanded my money back and told her I wouldn't be coming back. Unbelievable customer service.
Service: 1
Great service some of the best catfish ever,
Atmosphere: 5
Food: 5
Service: 5
I was pleasantly surprised when I walked into this Golden Chick tonight for dinner with my girlfriend. The crew tonight was efficient, able to handle a pretty decent rush an hour before close, and everything was pretty much piping hot. Our tenders were hot, fries hot, rolls hot, gravy hot, corn nuggets hot. I was pretty impressed and happy with my experience here.My only complaint for the food is the tender shape was decently thin for mine, but I also know it’s not the locations fault. My atmosphere rating is due to the almost (sticky?) nature of the dining room. I’m sure freshly cleaned with the wet floor sign, but the cleaner being used must leave a residue.I’m also not sure when Golden Chick redid a lot of their items, but the boxes are much higher quality than they were a year or two ago, the containers for sauce and sides are higher quality. Again, an all in all great experience considering. Hope the owner is proud of their team tonight! (4.6.24)
Atmosphere: 3
Food: 5
Service: 5
Recommended dishes: Golden Fried Chicken, Rolls
I really don’t do reviews for fast food restaurants but this place has always delivered good roast chicken. And their rolls are phenomenal!
Atmosphere: 4
Food: 4
Service: 4
They hate spicy food white people work hereI never get my order (thats very simple) correctThey always just give me plain chickenBro HOW HARD IS IT TO PUT SPICY POWDER ON CHICKEN
Atmosphere: 1
Food: 1
Service: 1
Mess up my food I order regular n tenders not spicy I can’t eat spicy food so that was a waste of my money
I'm not one to post, but horrible service at the drive thru. One the person taking the order didn't seem to like their job and couldn't even hear them speaking. Two they don't listen to the order correctly where they messed up two of the orders and not finding out till I got home 30 minutes later. I knew I should of checked my order properly. If the drive thru is packed don't stop and move on.
Food: 1
Service: 1
Idk what’s going on at this location. My recent orders have been completely incorrect. They dont even try. I DoorDashed because I am in too much pain to leave the house. I had to go to the store for a correction twice for one order, in pain! HorribleI placed another order today and it was wrong AGAIN! This place doesn’t even TRY!
When u get spicy or wicked wings it's just clumps of seasons pilled up in some spots and leaving the rest plain and bare could have evenly coated the food at
Food: 1
Restaurantji Recommends
We have been steady and happy customers of this Golden Chick location. However, we ordered a 20 piece with fries, okra and corn nuggets in January and the food was terrible. The chicken was dry and hard, the fried okra tasted old, and the fries were nasty. We normally love, love, love their fries, but not anymore!I stopped by with the food the next day and told the assistant manager how dissatisfied we were. She took my bag and emptied out the chicken and starting counting how many were brought back. After 20-30 minutes going round and round with her she finally agreed to give me credit for the 12 piece dinner with one side. She supposedly entered into her little book. I told her that I had no idea she would want evidence of the pieces we tried to eat (as seen in the pic of my plate). To say I was disappointed in the quality of the food, as well as the service I received, trying to get get a credit on a gift card (a present from christmas), is putting it mildly. I asked to speak with the manager ovwr and over, and the gal helping me kept coming back to the front from their office, saying he/she said this, or that,....but would not come out to assist me. ? Since when is a manager so uninterested in an unhappy customer that they won't personally come out to assist.The food and the handling of the return was pitiful. Not sure when I'll go back to use my limited credit, because the entire scenario left a bad taste in my mouth. Call me extremely uninterested in giving golden chick future business. I feel like $47.00 went down the toilet.PS. If you order to go, go in the store so you can quality check your meal before getting it home.Also, know that the fries are no longer batter dipped and a crunchy golden brown, they are limp and taste much like cardboard, not even as good as what you would by in the grocery store. They still advertise their fries as batter dipped, but no longer get them from their supplier. My suggestion, go to Chicken Express where quality and taste go hand in hand.
Atmosphere: 5
Food: 1
Service: 2
Food was not fresh. Wicked wings was dry and hard on my teeth. So dry and hard I had to throw away. I felt ripped off!!! TOTAL RIP OFF!!!
Food: 1
Service: 2
Recommended dishes: Wings
Food was very fresh & hot. You could tell the grease was fresh. The customer service was horrible. Very unprofessional. That will keep ppl from returning & the word WILL spread. I was trying to DEstress, on my lunch break. That trip didn't help.
Atmosphere: 4
Food: 4
Service: 1
1st time eating there. It was pretty good. I'll go
Atmosphere: 3
Food: 5
Service: 5
Recommended dishes: Mashed Potatoes, Fried Chicken Tenders, Gravy, Corn Nuggets
This golden chick is probably the last one left that actually makes consistent food that is hot and tastes good.
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Rolls, Fried Chicken Tenders, Gravy, Wings