If you haven't tried the quesadillas at Dillas, you should!! My favorite is the Plain-O brisket ?The Gordo is another good one! Always have had good service at this location. ?
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Gordo
KH KH
I went to the location on the 6th of April, 2024. I ordered the hot hatch gorilla style quesadilla. Upon opening the box, I noticed that there was very little chicken on the tortilla. The tortilla was not put together correctly, meaning there were very few toppings. I spoke to Jacob, who claimed to be the manager, and he said to my face that nothing could be done about it. He said he knew the quesadilla had meat on them because he fixed them himself, which he lied about. I proceeded to ask him what that has to do with anything. I even opened up my plate to show him. I said, “Are you serious?” I showed him the food, and he said, “I can’t do anything about it.” I said well I need your regional number because I have never felt this way ever. I begin to get very irritated due to the way he spoke to me. This location needs attention and a new staff because I notice people of color get treated differently. I asked for a refund and he was talking to someone in the kitchen stating “she wants a refund” and he proceeded to say well I’m going to have to get your food. I told him that’s absolutely fine I just prefer a refund because I refuse to take this type of service when I’m the paying customer. The young guy Jacob was very hostile and aggressive. I will never visit this location ever again. The location has a bunch of childish individual who lack customer service and empathy. It start from the bottom I can only imagine. He was talking to the workers and everyone stopped to look and listen. I don’t know who made him a manager or leader but he attempted to embarrass me because I complained about my food I purchased with my hard earned money. As a leader/manager you are held to a higher standard but Jacob is not manager material. I will never go back to this location. I felt very humiliated. It appears they treat people this way thinking someone wants free food when the quality and quantity is horrible. The reviews speaks for itself, I’m not the only one.
Greta Smith
love dillas!! so good and always has good service!!
Atmosphere: 5
Food: 5
Service: 5
Erica Cheek
I ordered through drive through and over the phone. The staff are professional and dressed neat. The food is seasoned so well and taste so good!!! I love the gorilla chips and the gordo. Yummy!!! You won’t be disappointed!!!
Atmosphere: 5
Food: 5
Service: 5
Elena Belk
The food is consistently good every time I eat here.
Atmosphere: 5
Food: 5
Service: 5
Evelyn Jae
Absolutely a phenomenal espectacular experience from service to thefood ??? ??
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Pizza Dilla, Gorilla Fries
Walton Dogg
Dietary restrictions: I was given a cup full of guacamole rather than queso for my chip and dip by Gabriella, she was rude and disrespectful
Atmosphere: 5
Food: 5
Service: 1
Claudina Redden
Over priced. Flavor is decent. $6 extra for gluten free tortilla.
Atmosphere: 4
Food: 3
Service: 4
Gretchen Carr
Lucas was great! Helped put every way he could!
Atmosphere: 5
Food: 5
Service: 5
TAG
Been going to Dillas since their only location opened was the one in Plano. It's fresh and tasty. I can't remember a week I haven't gone lately in the past years, at least me or my husband go once a week. The hot hatch is where it's at and the chips and queso. The fires are good too. You can get any Dilla as a salad too. They also have fresh brewed sweet and unsweet tea and lemonade. We always said this place would take off and it is and I am so happy for them that they have grown so much over the years.Good food. Great people. It won't be long before you will be able to find a Dilla anywhere you go!
If you haven't tried the quesadillas at Dillas, you should!! My favorite is the Plain-O brisket ?The Gordo is another good one! Always have had good service at this location. ?
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Gordo
I went to the location on the 6th of April, 2024. I ordered the hot hatch gorilla style quesadilla. Upon opening the box, I noticed that there was very little chicken on the tortilla. The tortilla was not put together correctly, meaning there were very few toppings. I spoke to Jacob, who claimed to be the manager, and he said to my face that nothing could be done about it. He said he knew the quesadilla had meat on them because he fixed them himself, which he lied about. I proceeded to ask him what that has to do with anything. I even opened up my plate to show him. I said, “Are you serious?” I showed him the food, and he said, “I can’t do anything about it.” I said well I need your regional number because I have never felt this way ever. I begin to get very irritated due to the way he spoke to me. This location needs attention and a new staff because I notice people of color get treated differently. I asked for a refund and he was talking to someone in the kitchen stating “she wants a refund” and he proceeded to say well I’m going to have to get your food. I told him that’s absolutely fine I just prefer a refund because I refuse to take this type of service when I’m the paying customer. The young guy Jacob was very hostile and aggressive. I will never visit this location ever again. The location has a bunch of childish individual who lack customer service and empathy. It start from the bottom I can only imagine. He was talking to the workers and everyone stopped to look and listen. I don’t know who made him a manager or leader but he attempted to embarrass me because I complained about my food I purchased with my hard earned money. As a leader/manager you are held to a higher standard but Jacob is not manager material. I will never go back to this location. I felt very humiliated. It appears they treat people this way thinking someone wants free food when the quality and quantity is horrible. The reviews speaks for itself, I’m not the only one.
love dillas!! so good and always has good service!!
Atmosphere: 5
Food: 5
Service: 5
I ordered through drive through and over the phone. The staff are professional and dressed neat. The food is seasoned so well and taste so good!!! I love the gorilla chips and the gordo. Yummy!!! You won’t be disappointed!!!
Atmosphere: 5
Food: 5
Service: 5
The food is consistently good every time I eat here.
Atmosphere: 5
Food: 5
Service: 5
Absolutely a phenomenal espectacular experience from service to thefood ??? ??
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Pizza Dilla, Gorilla Fries
Dietary restrictions: I was given a cup full of guacamole rather than queso for my chip and dip by Gabriella, she was rude and disrespectful
Atmosphere: 5
Food: 5
Service: 1
Over priced. Flavor is decent. $6 extra for gluten free tortilla.
Atmosphere: 4
Food: 3
Service: 4
Lucas was great! Helped put every way he could!
Atmosphere: 5
Food: 5
Service: 5
Been going to Dillas since their only location opened was the one in Plano. It's fresh and tasty. I can't remember a week I haven't gone lately in the past years, at least me or my husband go once a week. The hot hatch is where it's at and the chips and queso. The fires are good too. You can get any Dilla as a salad too. They also have fresh brewed sweet and unsweet tea and lemonade. We always said this place would take off and it is and I am so happy for them that they have grown so much over the years.Good food. Great people. It won't be long before you will be able to find a Dilla anywhere you go!
Atmosphere: 5
Food: 5
Service: 4
Recommended dishes: Hot Hatch
Restaurantji Recommends
Very friendly staff and delicious food.
Atmosphere: 5
Food: 5
Service: 5
Staff was great, upbeat and helpful (Ced in particular). Food was as always
Atmosphere: 4
Food: 4
Service: 5
Sed and Chastity have been great employees! Great suggestions and excellent service!! Hands down great experiences every time I come in!
Atmosphere: 5
Food: 5
Service: 5
I’m always greeted well, the food comes out quickly but is freshly made. It always tastes delicious! We come every week after our Costco run!
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Lone Star
Each time I visit Dillas I love my food. It's always hot.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Steak, Hot Hatch