I've told myself so many times before that I would never eat here again but it's like a bad ex girlfriend that you keep getting back together with, only to regret it later. Sometimes the food is good, others bad...but mostly it's just OK. The same could be said about the service as well.
Atmosphere: 3
Food: 3
Service: 2
M C
Just not what Hooters once was.Took about 5 minutes to be seated, and it was 10 tables sitting in there (plus after I was there for about 15 minutes the head is asking the others if they want to go home). Why? I counted at least 10 tables not busted... SMH the quality of staff these days is a joke.I ordered fried pickles, took almost minutes to achieve, which is a shock since these takes under 3 minutes. They we decent, needed to be seasoned.The ranch seems to have lost its flavor. This place had great ranch years ago. SO cut quality to make money.... bad idea.For my meal I asked for the buffalo platter.This took almost 20 minutes. All over cooked for sure. Took me 10 minutes to finally get the staff's attention, they're too busy flirting for tips. I showed her the shrimp were all like rocks and the chicken bites and bone in were edible but I can't eat the shrimp.She leaves to inform the manager. 5 minutes and she's back. Asked me if I want the whole basket or just the shrimp. I confirmed just the shrimp, as I did not want to be here another hour. These took, yes, another 10 minutes to achieve. Folks it takes 90 seconds for a shrimp to cook in a fryer. These were much better as for the cook, but drowning in sauce, making the crust soggy and sliding off the shrimp.Surprisingly, the manager never checked up on them, which comes off they don't GAF about things.Hooters - clearly you have some opportunities here.1. Go to digital menus, so the customer can input their choices and hit send right to the kitchen. Cut out order entry issues and streamline the process.a) plus, they pay before hand - which eliminates the walk out non-payments I've seen before.2. Sit where we want seating. Cuts our wait down a ton.3. Let us refill our own drinks!!4. You only need a few people to do QC and order delivery and table busing. (no need for waiting on staff, reduces labor cost and gets rid of the tip issues you are having).5. Stop two things - TIPS and sending people home!! The ladies are already getting reamed by your $3 an hour wage, then you want them to leave early or worse, expect them to be loyal and stay late on busy days. Creates a BS culture, you get must rid of.Pay them a fair wage and they'll never leave. If customer's wanting to tip, decline and ask for them to come back as their tip.
Atmosphere: 3
Food: 2
Service: 3
Darryl Dean
Waitress was awesome, great service and the food was great.
Atmosphere: 5
Food: 5
Service: 5
Jerome Simone
twin peaks is
Atmosphere: 1
Food: 1
Service: 1
Derek Niebrand
Ordered my favorite Garlic Habanero Smoked wings. Served me all drums and no flats. Waitress stated that they were out of flats. I would have liked to known that prior so I could have changed my order.
Rodney Phillips
Kodie is very friendly and has amazing smile.
Service: 5
Gustavo | Employment Expert Solutions, LLC
Kodie was an amazing waitress!! Very attentive! Very outgoing and engaging with customers needs!!
Plan B and twisted tea!
Atmosphere: 5
Food: 4
Service: 4
Really great food and service
Atmosphere: 5
Food: 5
Service: 5
I've told myself so many times before that I would never eat here again but it's like a bad ex girlfriend that you keep getting back together with, only to regret it later. Sometimes the food is good, others bad...but mostly it's just OK. The same could be said about the service as well.
Atmosphere: 3
Food: 3
Service: 2
Just not what Hooters once was.Took about 5 minutes to be seated, and it was 10 tables sitting in there (plus after I was there for about 15 minutes the head is asking the others if they want to go home). Why? I counted at least 10 tables not busted... SMH the quality of staff these days is a joke.I ordered fried pickles, took almost minutes to achieve, which is a shock since these takes under 3 minutes. They we decent, needed to be seasoned.The ranch seems to have lost its flavor. This place had great ranch years ago. SO cut quality to make money.... bad idea.For my meal I asked for the buffalo platter.This took almost 20 minutes. All over cooked for sure. Took me 10 minutes to finally get the staff's attention, they're too busy flirting for tips. I showed her the shrimp were all like rocks and the chicken bites and bone in were edible but I can't eat the shrimp.She leaves to inform the manager. 5 minutes and she's back. Asked me if I want the whole basket or just the shrimp. I confirmed just the shrimp, as I did not want to be here another hour. These took, yes, another 10 minutes to achieve. Folks it takes 90 seconds for a shrimp to cook in a fryer. These were much better as for the cook, but drowning in sauce, making the crust soggy and sliding off the shrimp.Surprisingly, the manager never checked up on them, which comes off they don't GAF about things.Hooters - clearly you have some opportunities here.1. Go to digital menus, so the customer can input their choices and hit send right to the kitchen. Cut out order entry issues and streamline the process.a) plus, they pay before hand - which eliminates the walk out non-payments I've seen before.2. Sit where we want seating. Cuts our wait down a ton.3. Let us refill our own drinks!!4. You only need a few people to do QC and order delivery and table busing. (no need for waiting on staff, reduces labor cost and gets rid of the tip issues you are having).5. Stop two things - TIPS and sending people home!! The ladies are already getting reamed by your $3 an hour wage, then you want them to leave early or worse, expect them to be loyal and stay late on busy days. Creates a BS culture, you get must rid of.Pay them a fair wage and they'll never leave. If customer's wanting to tip, decline and ask for them to come back as their tip.
Atmosphere: 3
Food: 2
Service: 3
Waitress was awesome, great service and the food was great.
Atmosphere: 5
Food: 5
Service: 5
twin peaks is
Atmosphere: 1
Food: 1
Service: 1
Ordered my favorite Garlic Habanero Smoked wings. Served me all drums and no flats. Waitress stated that they were out of flats. I would have liked to known that prior so I could have changed my order.
Kodie is very friendly and has amazing smile.
Service: 5
Kodie was an amazing waitress!! Very attentive! Very outgoing and engaging with customers needs!!
Atmosphere: 5
Food: 4
Service: 5
Recommended dishes: Buffalo Shrimp
Henley was very personable and very friendly.
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Kodie was the stuff!
Atmosphere: 5
Food: 5
Service: 5
Henley was great!!!
Henley was great and very attentive!!!
Atmosphere: 5
Food: 5
Service: 5
Itzel is very kind and attentive I will definitely return Itzel takes great care of
Atmosphere: 4
Food: 4
Service: 5
The food was delicious and the service with Itzel was fantastic!!
Food: 5
Service: 5