This location is really just not great.The staff have been really unkind the majority of the time I’ve been here, forgetting orders, missing items, and giving blatant disregard. I completely understand how hard this job can be, but, the customer service is downright ridiculous at this point.
norma avellaneda
I when here for my lunch I order McNuggets meal I ask for BBQ sauce.Well when I got to second window there wore two girls employees talking and talking then o opens up the window and gives me the drink turns around and keeps talking them again to give me the bag with my mail I checked the bag and there is no sauce I ask her I need BBQ sauce the replays is in the bag and close the window and am there waiting never turns around. And on top of that I call and an employee answered the phone. All she said was okay there's is nothing I can do sorry. So disappointed.
Went through drive thru for mobile order, was told to go to the first window , sat there and waited , woman at the window sat on her phone , then the cars cleared up fully so I moved up , then they told my I messed up their timing by not waiting for her like it was my fault , then they got the order wrong , sauces where they shouldn’t be , sauces missing for nuggets , apples missing , basically this location is garbage but eh McDonald’s service is always garbage
Atmosphere: 1
Food: 3
Service: 1
Andrew
Stop saying "Anything else"
Atmosphere: 1
Food: 1
Service: 1
Cinema Assault U.S.A.
Mediocre.
Atmosphere: 2
Food: 4
Service: 1
Kelsey Maffioli
Unable to put sentences of english together to get orders correct... Unable to get coupons codes correct... Unable to let two or three cars go in front of you when you were there for ten minutes waiting.... And then you'll be lucky if you get anybody to understand what you're saying to begin with.
Atmosphere: 1
Food: 3
Service: 1
Jennifer Tatom
We went through the drive thru for a snack after a play. Good eats! Quick in and out!
Atmosphere: 5
Food: 5
Service: 5
Tonee Lilly
Hit or miss sometimes the food is nice and fresh and other times they mess your order up or you find hair in it (shrug)
Young girl who worked 12-10-23 Sunday on the from 6 pm to 7 pm about 5ft to 5ft 2 in with short blondish hair mostly was concerned with speaking with friends who worked the drive thru rather than work the service counter.....My husband had to ask her if she wanted to work after she kept looking at us waiting to be served (6 minutes). Noted, no one else was in the lobby except us.The evening manager noticed what she had done and took over and gave us our order. We knew she was young and seemed to have an attitude.We forgave her, and the manager told us to have a wonderful evening.Even when someone shows an attitude, remember it has nothing to do with you. But it has everything to do with how one chooses to respond. ?Thank you, McDonald's. Noted. I will just go to another location when I want something quick or will just go to another place of business for a quick bite. Noted I will be back to this McDonald's.
Food: 3
Delaina Waite
Ordered 20 McDoubles, one McChicken and four large fries in order to feed a large group at my house. Employee who took my order was polite. Kitchen staff did their job quickly and efficiently.
Atmosphere: 5
Food: 5
Service: 5
Erica Blaine
Unfortunately the fries were limp. Had to ask them to re-drop em to crisp em up.
Atmosphere: 5
Food: 3
Service: 5
Recommended dishes: French Fries, McDonald's Big Mac
Cynthia Underwood
Spending lots of time picking up Happy Meals and more. Kind service!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: World Famous Fries, Happy Meal, Mcgriddles, Chicken Mcnuggets, French Fries, Mcflurry with Oreo Cookies
Kaitlyn G.
Everytime I come to this restaurant my order is wrong. This time I came to the window to pay and the two people at that eh die are talking about things not even necessary. Barely paid me any attention. I get to the secound window and they hand me and order and just close the window. Now even my order and when I actually get my order it was wrong.
This location is really just not great.The staff have been really unkind the majority of the time I’ve been here, forgetting orders, missing items, and giving blatant disregard. I completely understand how hard this job can be, but, the customer service is downright ridiculous at this point.
I when here for my lunch I order McNuggets meal I ask for BBQ sauce.Well when I got to second window there wore two girls employees talking and talking then o opens up the window and gives me the drink turns around and keeps talking them again to give me the bag with my mail I checked the bag and there is no sauce I ask her I need BBQ sauce the replays is in the bag and close the window and am there waiting never turns around. And on top of that I call and an employee answered the phone. All she said was okay there's is nothing I can do sorry. So disappointed.
Food: 1
Recommended dishes: Bacon Egg & Cheese Biscuit, Happy Meal, Chicken Mcnuggets, Spicy Crispy Chicken Sandwich
very quick and
Atmosphere: 5
Food: 4
Service: 5
Went through drive thru for mobile order, was told to go to the first window , sat there and waited , woman at the window sat on her phone , then the cars cleared up fully so I moved up , then they told my I messed up their timing by not waiting for her like it was my fault , then they got the order wrong , sauces where they shouldn’t be , sauces missing for nuggets , apples missing , basically this location is garbage but eh McDonald’s service is always garbage
Atmosphere: 1
Food: 3
Service: 1
Stop saying "Anything else"
Atmosphere: 1
Food: 1
Service: 1
Mediocre.
Atmosphere: 2
Food: 4
Service: 1
Unable to put sentences of english together to get orders correct... Unable to get coupons codes correct... Unable to let two or three cars go in front of you when you were there for ten minutes waiting.... And then you'll be lucky if you get anybody to understand what you're saying to begin with.
Atmosphere: 1
Food: 3
Service: 1
We went through the drive thru for a snack after a play. Good eats! Quick in and out!
Atmosphere: 5
Food: 5
Service: 5
Hit or miss sometimes the food is nice and fresh and other times they mess your order up or you find hair in it (shrug)
RUDE!!
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
Young girl who worked 12-10-23 Sunday on the from 6 pm to 7 pm about 5ft to 5ft 2 in with short blondish hair mostly was concerned with speaking with friends who worked the drive thru rather than work the service counter.....My husband had to ask her if she wanted to work after she kept looking at us waiting to be served (6 minutes). Noted, no one else was in the lobby except us.The evening manager noticed what she had done and took over and gave us our order. We knew she was young and seemed to have an attitude.We forgave her, and the manager told us to have a wonderful evening.Even when someone shows an attitude, remember it has nothing to do with you. But it has everything to do with how one chooses to respond. ?Thank you, McDonald's. Noted. I will just go to another location when I want something quick or will just go to another place of business for a quick bite. Noted I will be back to this McDonald's.
Food: 3
Ordered 20 McDoubles, one McChicken and four large fries in order to feed a large group at my house. Employee who took my order was polite. Kitchen staff did their job quickly and efficiently.
Atmosphere: 5
Food: 5
Service: 5
Unfortunately the fries were limp. Had to ask them to re-drop em to crisp em up.
Atmosphere: 5
Food: 3
Service: 5
Recommended dishes: French Fries, McDonald's Big Mac
Spending lots of time picking up Happy Meals and more. Kind service!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: World Famous Fries, Happy Meal, Mcgriddles, Chicken Mcnuggets, French Fries, Mcflurry with Oreo Cookies
Everytime I come to this restaurant my order is wrong. This time I came to the window to pay and the two people at that eh die are talking about things not even necessary. Barely paid me any attention. I get to the secound window and they hand me and order and just close the window. Now even my order and when I actually get my order it was wrong.