Order beef flat rice noodles, menu say $15.99 but the lady charged $19.31. Not very honest, I know it’s not much different but prices but that make me not happy. Will not come back
Amiel Settel
I am the executive chef for the W hotel in dallas, and after a long thanksgiving of cooking for over 1,700 guests I came home hungry and was happy to see that Rice Lovers was one of the few stores open.Not only did the delivery driver have us walk two blocks to meet himbut the FOOD was disgusting.I’ve worked in many Thai & Japanese kitchens, and I appreciate the standards and process of how fried rice, lo mein, and brown sauce is made. And here they weren’t executed with any flavor or care.The Honey Garlic chicken was tempura fried with 92% breading on the end result, but what happens is when tempura is fried at a high temperature, it expands and puffs up which gives it the light and airy texture.My chicken was non existent. All breading and soaked in raw honey.The lo mein was made with rice noodles which is a terrible idea next to having zero flavor.From one chef to another, take pride in your food.This shows you have none.
Luis Turkamani
The food is normal not really bad, the service was pretty whatever I think there was only employee working and doing all the cooking
Yamilkar Perez
Horrible food I ever tasted! Customer service even worse. Bill of $75.00 for basically nothing. I come back and bring all food to the restaurant owner and he refused to return my money saying food is ok“I BEEN SELLING MY FOOD FOR 24 YEARS AND IS THE FIRST TIME SOMEONE COMPLAINS “Yeahh ! Right! Look the reviews people!?
Shawdee Wimmer
Ordered via phone after looking at website menu on Menufy. Went in to pickup order and male owner gave me the total. I asked to look at the receipt. Noticed my two entrees we're not the price shown on their website but 3.00 more each. Showed the owner the price on the website and all he said was he has to go by the price in the computer. Didn't offer to charge me the price on the website. Told him he could keep the order and he said okay. Didn't care that now he lost a repeat customer when everytime I've gone in the past there's only been one or two tables occupied. Think every business transaction is of value.. Apparently not. Definitely price scammer..
Erica Caden
Absolutely gross. Especially for 30 bucks.. Chicken tasted awful as in not even cooked. Food poisoning waiting to happen if you ask me.
Laurence Yanez
This place is sucks!! I have the worst experience ever. The attendant try to over charge my bill saying that prices on the menu are wrong. He was so rude and mad and finishing saying I don’t want to see you back here… what a great customer service!! Plus food was so salty. Mr. attendant you will no see me never again in this place. Please change the name to “Customers Heater’s”
Jose Bravo
Use to come here all the time when I was younger, I don’t know what happened but the food is awful. We were given our orders wrong as well
Gary W.
Went there to pick up an order was told it would be ready in 20 minutes sit there for another 10 and still was not ready. While I was waiting he had two tables one with some teenagers and one with a single guy. Both of them had problems with there checks. He started agreeing with them and told them to never come back again. So I guess the menu price he gives people when they sit down is like $3-$4 cheaper than the online price and refuses to honor the menu price and doesn't tell people to check the online price. He sits there and argues with them and threatens to call the police. I then asked the ETA of the order I was waiting for and the guy told me to leave the store that the order would be ready when it was ready. Never go here to c eat. The single guy at the end said the food was awful.
Liz Welker
Don’t go here - they lie about their prices. You’ll be charged double. They will argue about their menu prices. Absurd. And the food isn’t even good. Go to Goody’s or Forever Pho - don’t come here.
We've been coming to Rice Lovers since we first moved to McKinney back in 2004. For the past 17 years they've been one of our favorite local restaurants. Great service and friendly owners. They do a lot of to-go orders, but we've personally never done that. We like to dine in the restaurant. When my parents come into town this also one of the places they always want to visit.
K. G
Sub par. Also if you are a black or brown person you have to go through extra levels of security. To get your food. The driver's are very rude as well.
Kerin M.
I placed my order for pick up. I order easily off menu... create you own with 4 veggies, brown sauce, chicken, brown rice. Menu stated $9.99 for this dish with $1 up charge to add chicken. I get there to pick up and my bill with $17.90!?!?! I asked how and was told menu changed and $2 up charge for chicken and additional $2.99 for brown rice. I explained the menu online mentioned none of that. I left with no food as they did not honor what website prices were. I realize businesses are struggling at the moment but $17.90 for a single Chinese dish, no appetizers or anything extra!?!? No thanks. Will never go back!
Maevine Pugh
My wife and I have ordered food from Rice Lover's a few times a year over the past several years. I always notice some inconsistency in food quality at this place however our latest order was absolutely terrible. The hot and sour soup might as well have been labeled 'warm water'. The hot sauce chicken was basically the same.. it was bad. This is the first review I've ever written.. it was that bad. I took it back and got a refund.. again, something I've never done before. I got to watch the waiter take the food back to the back where I could see two cooks laughing as they spoke. Yuk, yuk, and yuk.. never again.
Thehumble One
The food is mediocre to poor. I ordered a vegetable fried rice and my veggies taste like they came straight from the garden. The customer service is not all that. The kitchen looks dirty so I was hesitant about eating my food. This was my first and last time visiting here.
Order beef flat rice noodles, menu say $15.99 but the lady charged $19.31. Not very honest, I know it’s not much different but prices but that make me not happy. Will not come back
I am the executive chef for the W hotel in dallas, and after a long thanksgiving of cooking for over 1,700 guests I came home hungry and was happy to see that Rice Lovers was one of the few stores open.Not only did the delivery driver have us walk two blocks to meet himbut the FOOD was disgusting.I’ve worked in many Thai & Japanese kitchens, and I appreciate the standards and process of how fried rice, lo mein, and brown sauce is made. And here they weren’t executed with any flavor or care.The Honey Garlic chicken was tempura fried with 92% breading on the end result, but what happens is when tempura is fried at a high temperature, it expands and puffs up which gives it the light and airy texture.My chicken was non existent. All breading and soaked in raw honey.The lo mein was made with rice noodles which is a terrible idea next to having zero flavor.From one chef to another, take pride in your food.This shows you have none.
The food is normal not really bad, the service was pretty whatever I think there was only employee working and doing all the cooking
Horrible food I ever tasted! Customer service even worse. Bill of $75.00 for basically nothing. I come back and bring all food to the restaurant owner and he refused to return my money saying food is ok“I BEEN SELLING MY FOOD FOR 24 YEARS AND IS THE FIRST TIME SOMEONE COMPLAINS “Yeahh ! Right! Look the reviews people!?
Ordered via phone after looking at website menu on Menufy. Went in to pickup order and male owner gave me the total. I asked to look at the receipt. Noticed my two entrees we're not the price shown on their website but 3.00 more each. Showed the owner the price on the website and all he said was he has to go by the price in the computer. Didn't offer to charge me the price on the website. Told him he could keep the order and he said okay. Didn't care that now he lost a repeat customer when everytime I've gone in the past there's only been one or two tables occupied. Think every business transaction is of value.. Apparently not. Definitely price scammer..
Absolutely gross. Especially for 30 bucks.. Chicken tasted awful as in not even cooked. Food poisoning waiting to happen if you ask me.
This place is sucks!! I have the worst experience ever. The attendant try to over charge my bill saying that prices on the menu are wrong. He was so rude and mad and finishing saying I don’t want to see you back here… what a great customer service!! Plus food was so salty. Mr. attendant you will no see me never again in this place. Please change the name to “Customers Heater’s”
Use to come here all the time when I was younger, I don’t know what happened but the food is awful. We were given our orders wrong as well
Went there to pick up an order was told it would be ready in 20 minutes sit there for another 10 and still was not ready. While I was waiting he had two tables one with some teenagers and one with a single guy. Both of them had problems with there checks. He started agreeing with them and told them to never come back again. So I guess the menu price he gives people when they sit down is like $3-$4 cheaper than the online price and refuses to honor the menu price and doesn't tell people to check the online price. He sits there and argues with them and threatens to call the police. I then asked the ETA of the order I was waiting for and the guy told me to leave the store that the order would be ready when it was ready. Never go here to c eat. The single guy at the end said the food was awful.
Don’t go here - they lie about their prices. You’ll be charged double. They will argue about their menu prices. Absurd. And the food isn’t even good. Go to Goody’s or Forever Pho - don’t come here.
Restaurantji Recommends
We've been coming to Rice Lovers since we first moved to McKinney back in 2004. For the past 17 years they've been one of our favorite local restaurants. Great service and friendly owners. They do a lot of to-go orders, but we've personally never done that. We like to dine in the restaurant. When my parents come into town this also one of the places they always want to visit.
Sub par. Also if you are a black or brown person you have to go through extra levels of security. To get your food. The driver's are very rude as well.
I placed my order for pick up. I order easily off menu... create you own with 4 veggies, brown sauce, chicken, brown rice. Menu stated $9.99 for this dish with $1 up charge to add chicken. I get there to pick up and my bill with $17.90!?!?! I asked how and was told menu changed and $2 up charge for chicken and additional $2.99 for brown rice. I explained the menu online mentioned none of that. I left with no food as they did not honor what website prices were. I realize businesses are struggling at the moment but $17.90 for a single Chinese dish, no appetizers or anything extra!?!? No thanks. Will never go back!
My wife and I have ordered food from Rice Lover's a few times a year over the past several years. I always notice some inconsistency in food quality at this place however our latest order was absolutely terrible. The hot and sour soup might as well have been labeled 'warm water'. The hot sauce chicken was basically the same.. it was bad. This is the first review I've ever written.. it was that bad. I took it back and got a refund.. again, something I've never done before. I got to watch the waiter take the food back to the back where I could see two cooks laughing as they spoke. Yuk, yuk, and yuk.. never again.
The food is mediocre to poor. I ordered a vegetable fried rice and my veggies taste like they came straight from the garden. The customer service is not all that. The kitchen looks dirty so I was hesitant about eating my food. This was my first and last time visiting here.