I ordered a pizza went to pu curbside. Waited 30 minutes after still no pizza. I got out went inside and got my pizza. Got it home hard, cold and so disappointed.
Atmosphere: 3
Food: 1
Service: 2
James Rogillio
Food was almost an hour late. And kept getting a different time when it would be ready. 1
Atmosphere: 2
Food: 5
Service: 1
Recommended dishes: Cheese Sticks
cindy denton
Took over an hour and a half to pickup the order as workers were playing around and appeared to be under the influence of something.
Atmosphere: 1
Food: 2
Service: 1
Aalayna Clark
I am highly disappointed in the customer service here :(
Atmosphere: 3
Food: 2
Service: 2
Ms. M
Pizza cold. Wings not delivered. Door dash driver said I had to call then ran away.
Atmosphere: 1
Food: 1
Service: 1
Big Yeti (810)
Bad customer service and after me keeping my cool and stayed polite they never delivered my food I was trying to feed my kids it was first time ordering from this place I asked what’s their special and I sense the attitude from there the shift before
Atmosphere: 1
Food: 1
Service: 1
michael garrett
Thier automated service for payment is horrible. Never got payment correct. They got our order wrong and had the nerve to have a nasty aditude afterwards. Do your self a favor and spend your money eles where.
Atmosphere: 1
Food: 1
Service: 1
Courtney Pardue - Richmond
Funny thing is, my order was wrong, but they corrected it before I even got it. The manager came out to let me know the situation and offered to remake the pizza himself. Kudos to the manager for handling a possible escalation and not forcing the cashier to handle it or letting me find out when I got home. I would definitely come back
Order was correct and Claire who took the order over the phone was courteous and polite, unlike the last rude employee who was also uneducated about the company's products and could care less about customer satisfaction. Quite a step up!!
Monica Burrell
The Pizza Hut on Cartwright in Mesquite, TX serve fresh and hot items. The food is prepared well and taste good.
Tenisha Holden
I enjoyed my experience at my local Pizza Hut. My order was ready in a timely manner and delivered to my car.
jamie henderson
This was the second pizza hut we stopped at today. No one ever came out to get our order. We waited a good 10 minutes plus two other customers came in to pick up there pizza that we could see in the oven area. We could hear people in the back just ignoring us. We were all calling for them and nothing. A very horrible experience.
Faith Ferrell (God’s Girl)
Usually, it's pretty good but this night me and family felt sick hopefully everyone is using good sanitary measues
Good place when you like old fashion
Atmosphere: 5
Food: 4
Service: 5
Poor keep messing my order up.. I am so
Food: 1
Service: 1
I ordered a pizza went to pu curbside. Waited 30 minutes after still no pizza. I got out went inside and got my pizza. Got it home hard, cold and so disappointed.
Atmosphere: 3
Food: 1
Service: 2
Food was almost an hour late. And kept getting a different time when it would be ready. 1
Atmosphere: 2
Food: 5
Service: 1
Recommended dishes: Cheese Sticks
Took over an hour and a half to pickup the order as workers were playing around and appeared to be under the influence of something.
Atmosphere: 1
Food: 2
Service: 1
I am highly disappointed in the customer service here :(
Atmosphere: 3
Food: 2
Service: 2
Pizza cold. Wings not delivered. Door dash driver said I had to call then ran away.
Atmosphere: 1
Food: 1
Service: 1
Bad customer service and after me keeping my cool and stayed polite they never delivered my food I was trying to feed my kids it was first time ordering from this place I asked what’s their special and I sense the attitude from there the shift before
Atmosphere: 1
Food: 1
Service: 1
Thier automated service for payment is horrible. Never got payment correct. They got our order wrong and had the nerve to have a nasty aditude afterwards. Do your self a favor and spend your money eles where.
Atmosphere: 1
Food: 1
Service: 1
Funny thing is, my order was wrong, but they corrected it before I even got it. The manager came out to let me know the situation and offered to remake the pizza himself. Kudos to the manager for handling a possible escalation and not forcing the cashier to handle it or letting me find out when I got home. I would definitely come back
Restaurantji Recommends
Order was correct and Claire who took the order over the phone was courteous and polite, unlike the last rude employee who was also uneducated about the company's products and could care less about customer satisfaction. Quite a step up!!
The Pizza Hut on Cartwright in Mesquite, TX serve fresh and hot items. The food is prepared well and taste good.
I enjoyed my experience at my local Pizza Hut. My order was ready in a timely manner and delivered to my car.
This was the second pizza hut we stopped at today. No one ever came out to get our order. We waited a good 10 minutes plus two other customers came in to pick up there pizza that we could see in the oven area. We could hear people in the back just ignoring us. We were all calling for them and nothing. A very horrible experience.
Usually, it's pretty good but this night me and family felt sick hopefully everyone is using good sanitary measues