Got Order wrong forgot 2 burgers in order people are rude service sucks
Atmosphere: 1
Food: 1
Service: 1
Sandy Padilla
I love this particular drive in. The food is always good. The service is sometimes slow, but usually pretty steady. The friendly service is what brings me back to this location.Parking: Drive in parking slots.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Sonic Cheeseburger, Grilled Cheese, Mozzarella Sticks, Dr Pepper, Jumbo Popcorn, Strawberry, Sandwich, Burger, Popcorn, Footlong Quarter Pound Coney, Jumbo Popcorn Chicken Corn Dog
Graciela Cortez
I ordered online when I got there I had to wait 30 minutes they said they were busy I counted 6 cars. The bread from my grilled cheese sandwich was hard as a rock my fries were
Atmosphere: 1
Food: 2
Service: 1
Adam W.
Food at this location is TERRIBLE.You should see what they tried to pass off as French fries. I think I got the fries that were swept up from around the trash can. I stopped a passing carhop, and asked him to take them back and show them to the cooks and the mgr. Why would the carhop actually carry them to a customer? The replacement fries were (hot and fresh, but…) still undercooked.Gross.The bacon that was on my burger had obviously been sitting around for a VERY LONG time. And was probably dropped in the deep fryer to cook it.Sonic used to be good! Is fresh cooked bacon and fresh cooked French fries too much to ask for nowadays? They sure do charge a lot for terrible food.
Food: 1
Service: 4
Tina Denise Robinson
Food was fresh and made to order.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Tots, Burger, Chili Cheese
P. Vo
Quick. I can understand and hear the intercom. Food and staff was wonderful. I came for a strawberry limeade and it didn't
Atmosphere: 5
Food: 5
Service: 5
Debbie Barton
Food was really nice for drive through and quick thanks.
Atmosphere: 5
Food: 5
Service: 5
Victoria Ruiz
Sad how I only lasted my first job three weeks. Never would have imagined I would get treated with disrespect in this place. My first day was amazing. Really never would have figured that my third day, managers and the owners yes the owners would give me some type of attitude while I just started working three days ago. When the owners think they have good managers, they really don’t. Two of them got to work buzzed on alcohol or high, one of them arrive to work high asking the cooks to make her food because she’s hungry, one of them has an attitude, and the other one likes to grab stuff that does not belong to her. They day the managers and owners started to give me attitude, I always took my emergency alarm for if I was ever in danger an alarm that I thought would be able to use again. As I was going back in from turning in an order, I went in getting my next order ready for me to turn in, then hear an alarm go off and I looked to the direction I heard it from and I see my lanyard attached to the alarm not knowing that my alarm won’t work, and could have been used for an emergency and of course it was a waste of money and I haven’t bought a new one ever since that day. I also don’t think it’s fair that cooks get 2 hours break and Car Hops don’t have no breaks at all mind you the cooks do not get payed for those 2 hours of there break which my man and other employees insisted not to have 2 hours and have 30 minutes instead but it was mandatory to have 2 hours of break. The day I was supposed to work I reported before time I couldn’t work because I was busy moving apartments with my family and was reported before hand as well before the day arrived so as I was told I couldn’t have the day even tho it was reported weeks back this made me so stressed to the point my hair was falling out badly and was extremely tired due to no breaks and no rest I decided to quit that day because I had a family emergency that has to deal with a seizure and when It comes to my family and I, my family comes first over anything. I get a call from my man saying that the manager is giving me another chance giving me hope that things can work out at sonic, so I was told to arrive at 5-12 and that she would like to speak to me before I start my shift, and so I did the next day I was arriving, the energy I felt was not good I felt some type of energy I didn’t want to feel, but I already knew what to expect and so it did. The owners are there one of them told me “I should have been there from 11-5” but I explained that “I was told to arrive from 5-12 from one of your managers” so Larry one of the owners went ahead and said “I wasn’t told nothing” and proceeding to tell me why didn’t I arrive yesterday to work so I told Larry what happened I explained to him why I couldn’t be there and he went ahead and said “WHATEVER HAPPENS OUTSIDE OF WORK STAYS OUTSIDE OF WORK BUT WHEN YOU GOT TO WORK YOU COME TO WORK.” and the amount of tears that I held back in my head and remembering what happened to my family member that night got me so mad and so upset that something worse could have happened. Minutes later the manager wanting to talk to me tells me to step outside for a talk leaving me outside in the heat for almost 30 minutes just waiting to get it it over with and explain to her what has been going on after that she came out tells me what’s going on I explain to her how I feel emotionally, explain to her how that we are moving, I have a trip to get the rest of our stuff, and the incident that happened that passed night and was was unexpected. She didn’t let me finish said I was childish and told me that in her opinion, saying she didn’t need me working there no more so all I said was that I’ll quit when she knows I had told her on the phone that night that I was quitting she said she will give me another chance but instead it was a set up to show up and look like a fool, but it’s ok because like I was told “just like you found that job, you will find another job.” And SO I DID!!!P.S.the owners and managers have there favorite employees.
Atmosphere: 1
Service: 1
jasper smith
I guess they don't care to train employees. Got the order wrong 3 times in a row. And not one person apologized not the manager or the people that brought out the orders. 0 f's
Atmosphere: 1
Food: 1
Service: 1
necia flores
My husband and I went to order food tonight and when we ordered we asked for mayo on our hamburgers with cheese and no vegetables they sent us burgers with only cheese and nothing else on them so we sent them back in there thinking the would fix it just to discover all they did was throw mayo packages in the bag and bring us back the food wow and the call it costumer service
I used the app to place my order, super fast and easy. Arrived and checked in on the app. Food was out in less than 5 min. I ate in my car and throughout my meal, 3 different employees had made rounds with a condiments and asked if I needed anything. Very good expirience all the way aroundParking: Plenty of spaces. Had spots in the back for "large trucks".Wheelchair accessibility: There were signs at each order station/ parking place where customers with disabilities could park and place an order.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Tots, Chili Cheese, Chill Cheese Dog
WSTX watch
I won't be back unless yall wanna give me a refund but ordered the crispy chicken sandwich and damn it is pitiful ordered Chilli cheese fries and they were good but very small portion I know because I've worked at a sonic before. Not to mention the buss lady stole my change and recipt. Also took no less than 30 minutes for them to bring out the order.
Atmosphere: 1
Food: 1
Service: 1
Cathrine Gandy
They mess up orders ALOT...tonite my chicken was all hard as a rock and my french fries were old...the chicken can only be explained as it was bottom of bag and bbq sauce didn't even make it soft enough to eat...they forgot a french fry and a soda...only got 2
Service: 5
comekkck 14
Subpar. Food was cold. Bathroom was closed to guests. As a former Sonic employee, I can say this was unacceptable.
Atmosphere: 3
Food: 2
Service: 3
Clifford Ferguson
I'm a big fan. But I do not like every time I go there. All the employees are parked in the machines that work. And only half the monitor's work. So if you're Employee working at Sonic Park at one that does not work.
Got Order wrong forgot 2 burgers in order people are rude service sucks
Atmosphere: 1
Food: 1
Service: 1
I love this particular drive in. The food is always good. The service is sometimes slow, but usually pretty steady. The friendly service is what brings me back to this location.Parking: Drive in parking slots.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Sonic Cheeseburger, Grilled Cheese, Mozzarella Sticks, Dr Pepper, Jumbo Popcorn, Strawberry, Sandwich, Burger, Popcorn, Footlong Quarter Pound Coney, Jumbo Popcorn Chicken Corn Dog
I ordered online when I got there I had to wait 30 minutes they said they were busy I counted 6 cars. The bread from my grilled cheese sandwich was hard as a rock my fries were
Atmosphere: 1
Food: 2
Service: 1
Food at this location is TERRIBLE.You should see what they tried to pass off as French fries. I think I got the fries that were swept up from around the trash can. I stopped a passing carhop, and asked him to take them back and show them to the cooks and the mgr. Why would the carhop actually carry them to a customer? The replacement fries were (hot and fresh, but…) still undercooked.Gross.The bacon that was on my burger had obviously been sitting around for a VERY LONG time. And was probably dropped in the deep fryer to cook it.Sonic used to be good! Is fresh cooked bacon and fresh cooked French fries too much to ask for nowadays? They sure do charge a lot for terrible food.
Food: 1
Service: 4
Food was fresh and made to order.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Tots, Burger, Chili Cheese
Quick. I can understand and hear the intercom. Food and staff was wonderful. I came for a strawberry limeade and it didn't
Atmosphere: 5
Food: 5
Service: 5
Food was really nice for drive through and quick thanks.
Atmosphere: 5
Food: 5
Service: 5
Sad how I only lasted my first job three weeks. Never would have imagined I would get treated with disrespect in this place. My first day was amazing. Really never would have figured that my third day, managers and the owners yes the owners would give me some type of attitude while I just started working three days ago. When the owners think they have good managers, they really don’t. Two of them got to work buzzed on alcohol or high, one of them arrive to work high asking the cooks to make her food because she’s hungry, one of them has an attitude, and the other one likes to grab stuff that does not belong to her. They day the managers and owners started to give me attitude, I always took my emergency alarm for if I was ever in danger an alarm that I thought would be able to use again. As I was going back in from turning in an order, I went in getting my next order ready for me to turn in, then hear an alarm go off and I looked to the direction I heard it from and I see my lanyard attached to the alarm not knowing that my alarm won’t work, and could have been used for an emergency and of course it was a waste of money and I haven’t bought a new one ever since that day. I also don’t think it’s fair that cooks get 2 hours break and Car Hops don’t have no breaks at all mind you the cooks do not get payed for those 2 hours of there break which my man and other employees insisted not to have 2 hours and have 30 minutes instead but it was mandatory to have 2 hours of break. The day I was supposed to work I reported before time I couldn’t work because I was busy moving apartments with my family and was reported before hand as well before the day arrived so as I was told I couldn’t have the day even tho it was reported weeks back this made me so stressed to the point my hair was falling out badly and was extremely tired due to no breaks and no rest I decided to quit that day because I had a family emergency that has to deal with a seizure and when It comes to my family and I, my family comes first over anything. I get a call from my man saying that the manager is giving me another chance giving me hope that things can work out at sonic, so I was told to arrive at 5-12 and that she would like to speak to me before I start my shift, and so I did the next day I was arriving, the energy I felt was not good I felt some type of energy I didn’t want to feel, but I already knew what to expect and so it did. The owners are there one of them told me “I should have been there from 11-5” but I explained that “I was told to arrive from 5-12 from one of your managers” so Larry one of the owners went ahead and said “I wasn’t told nothing” and proceeding to tell me why didn’t I arrive yesterday to work so I told Larry what happened I explained to him why I couldn’t be there and he went ahead and said “WHATEVER HAPPENS OUTSIDE OF WORK STAYS OUTSIDE OF WORK BUT WHEN YOU GOT TO WORK YOU COME TO WORK.” and the amount of tears that I held back in my head and remembering what happened to my family member that night got me so mad and so upset that something worse could have happened. Minutes later the manager wanting to talk to me tells me to step outside for a talk leaving me outside in the heat for almost 30 minutes just waiting to get it it over with and explain to her what has been going on after that she came out tells me what’s going on I explain to her how I feel emotionally, explain to her how that we are moving, I have a trip to get the rest of our stuff, and the incident that happened that passed night and was was unexpected. She didn’t let me finish said I was childish and told me that in her opinion, saying she didn’t need me working there no more so all I said was that I’ll quit when she knows I had told her on the phone that night that I was quitting she said she will give me another chance but instead it was a set up to show up and look like a fool, but it’s ok because like I was told “just like you found that job, you will find another job.” And SO I DID!!!P.S.the owners and managers have there favorite employees.
Atmosphere: 1
Service: 1
I guess they don't care to train employees. Got the order wrong 3 times in a row. And not one person apologized not the manager or the people that brought out the orders. 0 f's
Atmosphere: 1
Food: 1
Service: 1
My husband and I went to order food tonight and when we ordered we asked for mayo on our hamburgers with cheese and no vegetables they sent us burgers with only cheese and nothing else on them so we sent them back in there thinking the would fix it just to discover all they did was throw mayo packages in the bag and bring us back the food wow and the call it costumer service
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Tots, Fries, Chili Cheese
Restaurantji Recommends
I used the app to place my order, super fast and easy. Arrived and checked in on the app. Food was out in less than 5 min. I ate in my car and throughout my meal, 3 different employees had made rounds with a condiments and asked if I needed anything. Very good expirience all the way aroundParking: Plenty of spaces. Had spots in the back for "large trucks".Wheelchair accessibility: There were signs at each order station/ parking place where customers with disabilities could park and place an order.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Tots, Chili Cheese, Chill Cheese Dog
I won't be back unless yall wanna give me a refund but ordered the crispy chicken sandwich and damn it is pitiful ordered Chilli cheese fries and they were good but very small portion I know because I've worked at a sonic before. Not to mention the buss lady stole my change and recipt. Also took no less than 30 minutes for them to bring out the order.
Atmosphere: 1
Food: 1
Service: 1
They mess up orders ALOT...tonite my chicken was all hard as a rock and my french fries were old...the chicken can only be explained as it was bottom of bag and bbq sauce didn't even make it soft enough to eat...they forgot a french fry and a soda...only got 2
Service: 5
Subpar. Food was cold. Bathroom was closed to guests. As a former Sonic employee, I can say this was unacceptable.
Atmosphere: 3
Food: 2
Service: 3
I'm a big fan. But I do not like every time I go there. All the employees are parked in the machines that work. And only half the monitor's work. So if you're Employee working at Sonic Park at one that does not work.
Atmosphere: 5
Food: 5
Service: 5