Ordered the new Pizzoli sandwich. Part of the dough was not cooked all the way and part of it was not cooked at all and this was was them making it fresh. Sorry I did not post the picture of the food for proof as I did not find out until after I had put it in my mouth and I don’t think anyone wants to see that anymore than I had to taste it and almost throw up. Do not eat here. You WILL get sick.
Atmosphere: 1
Food: 1
Service: 1
Q P
Awful customer service. Marcos used to make fresh, tasty pizzas. Lately, our pizzas have been over-baked, dry and tough to chew. Management is not professional and not willing to rectify the issue. Their oven needs to be thoroughly cleaned so as not to continue over-baking pizzas and cheesy bread.
Atmosphere: 1
Food: 1
Service: 1
Marie M.
I was very impressed by the customer service at this location. They were very helpful, friendly and attentive to each order. Thank you again!
Linda H.
Pizza with toppings you ask for and not Pizza Hut which gives you a crumb of toppings. I wish they had wings.
Daisey Orozco
My favorite pizza place! The staff is always friendly and the pizza is amazing!
Atmosphere: 5
Food: 5
Service: 5
Robert B.
Great service at this Marco's Pizza. I normally love their pizza but today's crust was very chewy.
A D
Glad we finally tried this place. Ordered pizza w/ wings for delivery and both items were perfect. Good customer service, nice and helpful also! (:
Food was terrible, had hair in it. The service was terrible as well, the owner had an attitude. Atmosphere wasn’t great either. Would suggest eating else where. employees touch there phone then make food, without washing hands, stay long enough and you’ll see it. If you want privacy don’t come here either. Definitely needs new management….. and they charge you more on purpose.
Atmosphere: 1
Food: 1
Service: 1
Julie H.
I ordered a pizza for delivery with extra sauce online . The pizza arrived very dry . I called and was offered a credit or redelivery . We chose redeliver . An hour later no pizza . I called and the guy identified as a general manager says that he had no knowledge of a reorder. He even disputed my order. He also wanted the pizza back that was delivered. Unbelievable while Covid is back on the rise . Says it was company policy. How unsanitary!!! Not to mention horrible customer service. One star too much.
Aniya Irving
It's okay, wouldn't recommend it to people if you want a pizza that wouldn't fall apart before you even take a bite out of it. We ordered online and when we went to go pick it up the guy who was giving us our pizza tripped and almost dropped the pizza, then when we finally got it, the pizza wasn't even cut all the way so we had to rip it apart which messed up a lot of pieces which was irritating. Pizza tasted weird. If you ever get coupons in the mail for Marcos Pizza, don't use them and throw them in the trash.
Taste is personal, but the pizza is quite flavorless to me and I thought Dominos is way better. You are welcome to try to form your own mind though.
Houston Foodies
Good pizza crust, toppings and sandwiches. I really like the pizza in a bowl when I don't want to have breading. Fresh ingredients.
Food: 4
Service: 4
Obianuju Ozoeze
Food is delicious, the store is clean. Customer service needs a little work. As a customer service representative myself, I know how good it makes most customers feel when asked if there's anything else they need.
Atmosphere: 5
Food: 5
Service: 4
JULIE MANGO
Tastes like domino's in a Marco's pizza box. They messed up my order too.
Food: 2
Service: 2
Recommended dishes: Pepperoni Magnifico
Bristol B.
the food is the bomb.com!! eating it right now, but it took over an hour to get our food so the service was slow, but the food was good.
Ordered the new Pizzoli sandwich. Part of the dough was not cooked all the way and part of it was not cooked at all and this was was them making it fresh. Sorry I did not post the picture of the food for proof as I did not find out until after I had put it in my mouth and I don’t think anyone wants to see that anymore than I had to taste it and almost throw up. Do not eat here. You WILL get sick.
Atmosphere: 1
Food: 1
Service: 1
Awful customer service. Marcos used to make fresh, tasty pizzas. Lately, our pizzas have been over-baked, dry and tough to chew. Management is not professional and not willing to rectify the issue. Their oven needs to be thoroughly cleaned so as not to continue over-baking pizzas and cheesy bread.
Atmosphere: 1
Food: 1
Service: 1
I was very impressed by the customer service at this location. They were very helpful, friendly and attentive to each order. Thank you again!
Pizza with toppings you ask for and not Pizza Hut which gives you a crumb of toppings. I wish they had wings.
My favorite pizza place! The staff is always friendly and the pizza is amazing!
Atmosphere: 5
Food: 5
Service: 5
Great service at this Marco's Pizza. I normally love their pizza but today's crust was very chewy.
Glad we finally tried this place. Ordered pizza w/ wings for delivery and both items were perfect. Good customer service, nice and helpful also! (:
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chicken Wings, Pepperoni Magnifico
Food was terrible, had hair in it. The service was terrible as well, the owner had an attitude. Atmosphere wasn’t great either. Would suggest eating else where. employees touch there phone then make food, without washing hands, stay long enough and you’ll see it. If you want privacy don’t come here either. Definitely needs new management….. and they charge you more on purpose.
Atmosphere: 1
Food: 1
Service: 1
I ordered a pizza for delivery with extra sauce online . The pizza arrived very dry . I called and was offered a credit or redelivery . We chose redeliver . An hour later no pizza . I called and the guy identified as a general manager says that he had no knowledge of a reorder. He even disputed my order. He also wanted the pizza back that was delivered. Unbelievable while Covid is back on the rise . Says it was company policy. How unsanitary!!! Not to mention horrible customer service. One star too much.
It's okay, wouldn't recommend it to people if you want a pizza that wouldn't fall apart before you even take a bite out of it. We ordered online and when we went to go pick it up the guy who was giving us our pizza tripped and almost dropped the pizza, then when we finally got it, the pizza wasn't even cut all the way so we had to rip it apart which messed up a lot of pieces which was irritating. Pizza tasted weird. If you ever get coupons in the mail for Marcos Pizza, don't use them and throw them in the trash.
Atmosphere: 5
Food: 2
Service: 2
Restaurantji Recommends
Taste is personal, but the pizza is quite flavorless to me and I thought Dominos is way better. You are welcome to try to form your own mind though.
Good pizza crust, toppings and sandwiches. I really like the pizza in a bowl when I don't want to have breading. Fresh ingredients.
Food: 4
Service: 4
Food is delicious, the store is clean. Customer service needs a little work. As a customer service representative myself, I know how good it makes most customers feel when asked if there's anything else they need.
Atmosphere: 5
Food: 5
Service: 4
Tastes like domino's in a Marco's pizza box. They messed up my order too.
Food: 2
Service: 2
Recommended dishes: Pepperoni Magnifico
the food is the bomb.com!! eating it right now, but it took over an hour to get our food so the service was slow, but the food was good.