I hate giving bad reviews, but man… we placed a mobile order for pancakes, a breakfast sandwich, iced coffee, and tea at this location. After we got there, we waited FORTY minutes. When I was finally given our food, we checked it because almost every other person I saw receive their food missed something. Sure enough, my sandwich wasn’t in the bag so I had to go back in. It was insane. I figured they were having a rough day, but other customers said it’s always like this. Not sure if they need some more training or what. The store itself is really nice, and the people were friendly, just no sense of urgency or need to double check orders.
Atmosphere: 3
Food: 4
Service: 2
Gonzalez Silvia79
Bad service, my order took 40 minutes.
Atmosphere: 1
Service: 1
Oscar Castillo
Don't waste your time coming to this place, it's the worst of all, 50 minutes to get your order, the deaf people ask questions and they don't have a manager. I DO NOT RECOMMEND IT!!!
Atmosphere: 1
Food: 1
Service: 1
Demetrius Pugh
It's all new, just slow. No one pays attention to the lobby area. Just had a powerade.
Atmosphere: 3
Food: 3
Service: 2
Cris Romero
Sucks??
Atmosphere: 1
Food: 1
Service: 1
Jack Doan
I enjoyed my cheap daily breakfast here most of the time. Use your apps point to get free meals. You get random homeless once a while. I kinda used to it. I glad they didn't smell... So they must take a daily shower somewhere.
Atmosphere: 4
Food: 4
Service: 4
Payton Dennis
If I could Give this restaurant a 0 I would This is the worst McDonald’s I ever Been to for this to be a new building It’s completely unorganized And super slow staff when it’s not even busy I will never come to this location ever again horrible experience in a new building
swift swift
Slow and rude ppl
Atmosphere: 1
Service: 1
Recommended dishes: Chicken Mcnuggets
Marian Henderson
They only have people working drive thur. In person we waiting forever for food.
Service: 1
Nibor Mitchell
I couldn’t get back to my desk fast enough to write this, went today at 1:13pm African American female took my order in the drive thruOrder : 20 piece bundle and double cheeseburger bundle , she rings up double cheeseburger and fry $3.19 for burger and 2.19 for fry and $9 for nuggets I say that’s not correct again repeat the order she then says you want a hot and spicy chicken I repeat again my order , now this is the 4th time repeating it ( mind you I hear her in the background talking to someone else ) I again say I didn’t order what’s on the screen she then says ma am you changed your order I stated I have not been saying the same order for like 4 times , she yells you did , I in return tell her that’s the problem with the new generation working fast food lack of customer skills , she responds I’m 21 , well of course I pulled off ( completely pissed )I don’t care when you go to this McDonald’s either you have to pull in a spot (food isn’t ready ) you get the wrong order ( to many Indians and not enough chiefs) they give you half the order ,( then have an attitude because they didn’t place your items you ordered ) multiple employees coming to the window asking what was your order , do you have the receipt etc only to get your food and they don’t even say THANK YOUI’m truly disappointed as this will be my last time coming back to this location , I have tried giving multiple chances thinking the next will be better , but this was the worstEvery one at this location needs customer service training , and lets not forget they answer the mic saying “yes “ not welcome to McDonald’s are you using your mobile app today (wait for customer order ) then say may I take your order , then repeat order back for any discrepancies
The workers are all young and rude.. I almost squared up with the manager because I waited almost an hour for my food and instead of him apologizing, he started talking noise. Food is always cold.
Atmosphere: 1
Food: 1
Service: 1
Zenobia Perry
I love the fries.Parking: Lots of spaceKid-friendliness: Don’t even cuss
Food: 5
Service: 4
Recommended dishes: Hamburger, Dr Pepper, World Famous Fries
Lynexa Williams
The General Manger is Rude AS TF. Customer Service is always bad whenever I order from here on my break. Never helpful Kevin and Carla Moore needs to find a new GM IMMEDIATELY!
Atmosphere: 2
Food: 3
Service: 1
Recommended dishes: Hot Spicy Chicken Sandwich, World Famous Fries
I hate giving bad reviews, but man… we placed a mobile order for pancakes, a breakfast sandwich, iced coffee, and tea at this location. After we got there, we waited FORTY minutes. When I was finally given our food, we checked it because almost every other person I saw receive their food missed something. Sure enough, my sandwich wasn’t in the bag so I had to go back in. It was insane. I figured they were having a rough day, but other customers said it’s always like this. Not sure if they need some more training or what. The store itself is really nice, and the people were friendly, just no sense of urgency or need to double check orders.
Atmosphere: 3
Food: 4
Service: 2
Bad service, my order took 40 minutes.
Atmosphere: 1
Service: 1
Don't waste your time coming to this place, it's the worst of all, 50 minutes to get your order, the deaf people ask questions and they don't have a manager. I DO NOT RECOMMEND IT!!!
Atmosphere: 1
Food: 1
Service: 1
It's all new, just slow. No one pays attention to the lobby area. Just had a powerade.
Atmosphere: 3
Food: 3
Service: 2
Sucks??
Atmosphere: 1
Food: 1
Service: 1
I enjoyed my cheap daily breakfast here most of the time. Use your apps point to get free meals. You get random homeless once a while. I kinda used to it. I glad they didn't smell... So they must take a daily shower somewhere.
Atmosphere: 4
Food: 4
Service: 4
If I could Give this restaurant a 0 I would This is the worst McDonald’s I ever Been to for this to be a new building It’s completely unorganized And super slow staff when it’s not even busy I will never come to this location ever again horrible experience in a new building
Slow and rude ppl
Atmosphere: 1
Service: 1
Recommended dishes: Chicken Mcnuggets
They only have people working drive thur. In person we waiting forever for food.
Service: 1
I couldn’t get back to my desk fast enough to write this, went today at 1:13pm African American female took my order in the drive thruOrder : 20 piece bundle and double cheeseburger bundle , she rings up double cheeseburger and fry $3.19 for burger and 2.19 for fry and $9 for nuggets I say that’s not correct again repeat the order she then says you want a hot and spicy chicken I repeat again my order , now this is the 4th time repeating it ( mind you I hear her in the background talking to someone else ) I again say I didn’t order what’s on the screen she then says ma am you changed your order I stated I have not been saying the same order for like 4 times , she yells you did , I in return tell her that’s the problem with the new generation working fast food lack of customer skills , she responds I’m 21 , well of course I pulled off ( completely pissed )I don’t care when you go to this McDonald’s either you have to pull in a spot (food isn’t ready ) you get the wrong order ( to many Indians and not enough chiefs) they give you half the order ,( then have an attitude because they didn’t place your items you ordered ) multiple employees coming to the window asking what was your order , do you have the receipt etc only to get your food and they don’t even say THANK YOUI’m truly disappointed as this will be my last time coming back to this location , I have tried giving multiple chances thinking the next will be better , but this was the worstEvery one at this location needs customer service training , and lets not forget they answer the mic saying “yes “ not welcome to McDonald’s are you using your mobile app today (wait for customer order ) then say may I take your order , then repeat order back for any discrepancies
Atmosphere: 1
Service: 1
Restaurantji Recommends
Very good
Atmosphere: 5
Food: 5
Service: 5
The workers are all young and rude.. I almost squared up with the manager because I waited almost an hour for my food and instead of him apologizing, he started talking noise. Food is always cold.
Atmosphere: 1
Food: 1
Service: 1
I love the fries.Parking: Lots of spaceKid-friendliness: Don’t even cuss
Food: 5
Service: 4
Recommended dishes: Hamburger, Dr Pepper, World Famous Fries
The General Manger is Rude AS TF. Customer Service is always bad whenever I order from here on my break. Never helpful Kevin and Carla Moore needs to find a new GM IMMEDIATELY!
Atmosphere: 2
Food: 3
Service: 1
Recommended dishes: Hot Spicy Chicken Sandwich, World Famous Fries
Don't ever come at night customer service is
Service: 1