Service is consistently bad! The 3 times we've gone, I was disappointed with the woman behind the counter. The final visit there were Flys all over.. We left without ordering. Will not be back, and it sucks because we don't have any other options in Sienna.
Atmosphere: 1
Food: 1
Service: 1
Peter van der Schans
This is a nice little local donut shop in Sienna. Not sure if it's independently owned or part of a chain, since I saw another Snowflake the other day in the middle of nowhere, Texas.The donuts are awesome, better than Shipley in my opinion. Not as good as Krispy Kreme, which are my favorite. They make them fresh each morning and when they sell out, they're gone.They sell Prime here, which my son likes.The service is a bit slow for things like breakfast tacos, although the breakfast tacos are pretty good. The doughnuts are reasonable, the tacos are a little pricey at about $4.39 a piece.
Atmosphere: 4
Food: 5
Service: 4
CiCi L.
Horrible! I've frequented this donut shop several times, primarily because it's conveniently located near my home. However, today's experience has led me to decide that I won't be returning. Typically, I visit in the mornings and am served by an older Hispanic woman who consistently appears to be in a bad mood and quite unresponsive. Despite her lack of warmth or greetings, I've tolerated it and continued with my day. Today, something caught my attention - she seemed unusually cheerful, which I attributed to the owner working the cash register. I completed my order and watched as he was polite and welcoming to a white woman ahead of me. I listened as they spoke about his family and their eating establishments as well as her moving on today. When it was my turn, I greeted him with a warm hello, only for him to walk away without even acknowledging me, leaving the previously rude Hispanic woman to complete the transaction. Shortly after, I observed another white customer entering the shop, and the owner immediately put on a friendly demeanor, inquiring about her day. This disparity in treatment seemed discriminatory, which is disheartening as I'm a black woman myself. I've given this place numerous chances to improve, but today's experience leads me to believe that my skin color played a role in the unequal treatment. I cannot recommend this establishment.
Hanna M.
Consistently good donuts for years on end. No skimping on ingredients. Always friendly. Thank you for serving sleepy Sienna residents every day
Cookie G.
Unfortunately the strawberry donuts tasted like the nail salon (acetone)...................................
Manesh Patel
Great donuts, kolaches, breakfast tacos and more within sienna
Gabrielle Metoyer
Terrible customer service. They say they are open at 5 but nothing is ready until 6am. The day before, I placed an order for pickup at 5:30am and paid ahead of time only for them to tell me they are too busy and I will have to wait 30 minutes. They did nothing to try and make the situation better and were rude when I showed them proof of my order.
Rick Valdez
Great neighborhood donut and kolache spot!
Stacie Aguilar (Chula)
Went for tacos, and decided to order their potatoe, egg, and cheese option. Boy to my surprise they're stupendous!!! Perfect ratio of potatoes to egg and amount of cheese! The lady was excellently gracious. Helped me with my order and had just awesome customer service! I was short on my card and had to split the bill, she blessed me with $4, I only wish I could've tipped, but ends are tight. However, that didn't stop her from doing her best!! she offered salsa as I walked towards the door. Andi excused myself and wish them well. The amount of time spent in there only made me excited to try to tacos. Which by the way had the best flavor. Thanks crew at snowflake donuts for the great tacos! Keep up the great customer service, and delicious tacos!! My new favorite place for breakfast!!
Extremely convenient for Sienna residents! My faves are the jalapeño kolaches, blueberry donuts, and apple fritters. The boudin kolaches with jalapeños are another spicy start to your morning. Snowflake Donuts IMHO is better than Shipley and faster in & out.
Forrest Harris
Great doughnuts, decent kolaches. Customer service & attitude could use some improvement but overall I'm a satisfied frequent customer.
Angies Blessed
40 minutes for one breakfast taco was kinda odd..
KiOndra M.
When I walked in there was a worker there that did not greet me. The lady rushed me into telling her what I wanted I couldn't even take my time to order. After I paid she just threw my food on the counter and walked off. I will never visit here again
Richard Salazar
Snowflake Donuts never lets me down! Always great service from friendly people!
Service is consistently bad! The 3 times we've gone, I was disappointed with the woman behind the counter. The final visit there were Flys all over.. We left without ordering. Will not be back, and it sucks because we don't have any other options in Sienna.
Atmosphere: 1
Food: 1
Service: 1
This is a nice little local donut shop in Sienna. Not sure if it's independently owned or part of a chain, since I saw another Snowflake the other day in the middle of nowhere, Texas.The donuts are awesome, better than Shipley in my opinion. Not as good as Krispy Kreme, which are my favorite. They make them fresh each morning and when they sell out, they're gone.They sell Prime here, which my son likes.The service is a bit slow for things like breakfast tacos, although the breakfast tacos are pretty good. The doughnuts are reasonable, the tacos are a little pricey at about $4.39 a piece.
Atmosphere: 4
Food: 5
Service: 4
Horrible! I've frequented this donut shop several times, primarily because it's conveniently located near my home. However, today's experience has led me to decide that I won't be returning. Typically, I visit in the mornings and am served by an older Hispanic woman who consistently appears to be in a bad mood and quite unresponsive. Despite her lack of warmth or greetings, I've tolerated it and continued with my day. Today, something caught my attention - she seemed unusually cheerful, which I attributed to the owner working the cash register. I completed my order and watched as he was polite and welcoming to a white woman ahead of me. I listened as they spoke about his family and their eating establishments as well as her moving on today. When it was my turn, I greeted him with a warm hello, only for him to walk away without even acknowledging me, leaving the previously rude Hispanic woman to complete the transaction. Shortly after, I observed another white customer entering the shop, and the owner immediately put on a friendly demeanor, inquiring about her day. This disparity in treatment seemed discriminatory, which is disheartening as I'm a black woman myself. I've given this place numerous chances to improve, but today's experience leads me to believe that my skin color played a role in the unequal treatment. I cannot recommend this establishment.
Consistently good donuts for years on end. No skimping on ingredients. Always friendly. Thank you for serving sleepy Sienna residents every day
Unfortunately the strawberry donuts tasted like the nail salon (acetone)...................................
Great donuts, kolaches, breakfast tacos and more within sienna
Terrible customer service. They say they are open at 5 but nothing is ready until 6am. The day before, I placed an order for pickup at 5:30am and paid ahead of time only for them to tell me they are too busy and I will have to wait 30 minutes. They did nothing to try and make the situation better and were rude when I showed them proof of my order.
Great neighborhood donut and kolache spot!
Went for tacos, and decided to order their potatoe, egg, and cheese option. Boy to my surprise they're stupendous!!! Perfect ratio of potatoes to egg and amount of cheese! The lady was excellently gracious. Helped me with my order and had just awesome customer service! I was short on my card and had to split the bill, she blessed me with $4, I only wish I could've tipped, but ends are tight. However, that didn't stop her from doing her best!! she offered salsa as I walked towards the door. Andi excused myself and wish them well. The amount of time spent in there only made me excited to try to tacos. Which by the way had the best flavor. Thanks crew at snowflake donuts for the great tacos! Keep up the great customer service, and delicious tacos!! My new favorite place for breakfast!!
SOOO GOOD
Restaurantji Recommends
Extremely convenient for Sienna residents! My faves are the jalapeño kolaches, blueberry donuts, and apple fritters. The boudin kolaches with jalapeños are another spicy start to your morning. Snowflake Donuts IMHO is better than Shipley and faster in & out.
Great doughnuts, decent kolaches. Customer service & attitude could use some improvement but overall I'm a satisfied frequent customer.
40 minutes for one breakfast taco was kinda odd..
When I walked in there was a worker there that did not greet me. The lady rushed me into telling her what I wanted I couldn't even take my time to order. After I paid she just threw my food on the counter and walked off. I will never visit here again
Snowflake Donuts never lets me down! Always great service from friendly people!