Jersey Mike's Subs

21690 US-59 Suite 200, New Caney
(281) 601-1174

Recent Reviews

Nonyah

For some reason the last 2x I came here I had a problem. The first time was fine. The second time I placed an app order my food wasn't ready until 20 minutes later. This being the third time. I place an app order my food was not ready. I didn't see my order. So I stood there by pick up and waited to be acknowledged, as I was completely ignored. Meanwhile a rude customer walks right infront of me. So I walked up to her and said hello, im here for a pick up. So I asked did they have an order for Lena. They said Lena and handed me a bag. As I left I read the receipt attached to the bag and that was not my order. I took it back. Shw thwn says thats the only order we have with a L in the name. She then asked me the name on the order and I showed her the app. She hands me the bag with just a sandwich and tells me to go grab my chips. Still frustrated with my order still not being ready and basically being brushed off. She then hands me a cup she basically stuck her hand in. I'm never coming here again! A sandwich, chips and a drink for almost $15 for poor service. No thanks.

Atmosphere: 1

Food: 3

Service: 1

Helioz

These people are insanely rude and unprofessional. My order was completely messed up. Do better.

Atmosphere: 5

Food: 5

Service: 5

paulina torres

I live in the Woodlands, but I was house sitting in Travola for the weekend and decided to try this place. I don't remember the young man's name that waited on me (3/8/24),but he was very professional and very knowledgeable about everything on the menu. I will definitely be back to this location for sure! Btw I visited around 4:30pm that day and my Philly cheese steak sub was the best I've ever had! ?

Meghan Shaw

Exceptional Service and Delicious Subs at Jersey Mike's!I can't say enough good things about the Jersey Mike's location I frequent. From the moment you walk in, you're greeted with warmth and genuine hospitality. The owner/manager and staff here go above and beyond to make every visit memorable.The highlight of my experience is undoubtedly the outstanding service. Whether it's a quick lunch stop or a leisurely meal, the staff always makes me feel like a valued customer. They take the time to interact with me, remember my preferences, and ensure that every aspect of my visit is enjoyable.Of course, the delicious subs are what keep me coming back time and time again. The quality of the ingredients is top-notch, and you can taste the freshness in every bite. From classic favorites to creative combinations, there's something for everyone on the menu.Overall, I can't recommend this Jersey Mike's new caney location highly enough. The combination of exceptional service, delicious food, and a welcoming atmosphere truly sets it apart. Whether you're a regular or a first-time visitor, you're sure to have a fantastic experience here.

Atmosphere: 5

Food: 5

Service: 5

Wyatt Smith

The food is great. Unfortunately the last three times I've ordered through the mobile app they've screwed up my order.

Atmosphere: 4

Food: 5

Service: 1

Zelma Rombado

When I walked in the amazing workers gave me immediate attention and when I told them it was my first time ordering they were super helpful with choosing the top picks. I ended up getting two subs, jalapeño crisps, and Pink lemonade mix with sweet tea. Will come back!

Maxine Dulaney

Honestly the best service I ever received and I didn’t even eat in. The enthusiasm was great everyone was kind and outgoing, service was 10 out of 10! Will definitely be coming to this specific location only from now on!

Atmosphere: 5

Food: 5

Service: 5

Alaina Roman

Food was fresh and employees were very friendly. Will be back.

Jennifer Alliy

The service was outstanding. The staff was super personal and professional. Made my first experience worth it.

Atmosphere: 4

Food: 4

Service: 5

Recommended dishes: Chicken Bacon

Radrev

Delicious subs. Great service and always clean

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Tuna Fish

Gabriel Bentley

Amazing!!!! Way better than any sub place I've been!!!

Atmosphere: 5

Food: 5

Service: 5

Tyler Howard

Great food and quick service. Manager is super friendly and runs the shop really well.

Atmosphere: 5

Food: 5

Service: 5

Pedro Hernandez

Hello,Just I tasted the tuna sandwich, and it was not the best choice.The drinks machine was not workingAndThe tea was watered.I don’t not if i will come back, but i hole not!

Atmosphere: 4

Food: 2

Service: 5

Recommended dishes: Tuna Fish

Mary Landa

All staff members very friendly and helpful to serve. Mr. Joshua goes above and beyond to satisfy his customers. “Kudos “ my #1 sandwich shop. Mary

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Roast Beef

Travis Franzoy

Employees had a great attitude and were super friendly despite being in the lunch rush. Just stopped in here while we were out running errands and location seems to be run much better than the one near where we live.

Atmosphere: 5

Food: 5

Service: 5

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