Just horrible all the way around. I used to order food 2-3 times a week. It was my favorite pizza and wings. After this last experience I will never order food from Pizza Hut again
Food: 1
Kenneth Black
Best in town not so cheap tho it's great tasting and ready fast..
Was told my order was delivered and Ive been here at home waiting, but no one came.The young girl who said she was a manager was very inexperienced. She said door dashed delivered and gave the impression it wasn't her problem. Hello excuse me I was a manager for pizza hut for 25 years and I know delivery procedures and customer complaints. I also didn't order with door dash I order with the store/restaurant. And she didn't apologize and only offered to remake and said when her driver comes back from his delivery he will deliver ours. This is not pizza huts customer service policy. Hire right train right. Ugh not happy. When it did come it was incomplete and waited another hour for the rest.So it took over 3 hours . Yes I want a full refund !!!
Service: 1
Jorge Rocha
I just want to say that all the staff at pizza hut are so beautiful,kind,and so friendly to all customers. That makes it feel as if I'm family there.
James Pierce
Ordered online. Pickup was to be 25 minutes so I showed up about 30 minutes later. I was told they only had two people working and they hadn't made my order. This is the second time I've gone here. The first time the pizza was dreadful. I gave them a second chance and they couldn't even make the food.
Atmosphere: 1
Food: 1
Service: 1
Summer Ledbetter
Everything was made perfectly especially that pineapple pizza in the wings specifically the parmesan garlic and also the buffalo chicken pizza perfect that's what it describes it as
I normally have no problem with the pizza places near me they normally deliver the food.sure they take 20 30 even 50 minutes at most but 2 hours cmon whats going on and also the driver never called to let me know my order was here he just left it with my neighbors. Horrible
Atmosphere: 1
Service: 1
Heather Lewis
Didn't give me all of the order when I went to pick up for my daughter. They stated they would talk to the manager and kept me on hold while "he supposedly did that" for over 20 mins. Was avoided and put on hold on purpose for sure. I gave up. I realize they're busy, but if your customer service is terrible and that location doesn't meet its goals, what's the point of existing?!
They don't deliver to the new developments in Splendora
Felipe Aguilar
Look I understand that being in retail and in food is pretty stressful not only that but it could also be very demanding both physically as well as mentally but at the end of the day there is no real excuse for taking the bite out of someone else's food and putting it into the container and shipping it off like that what's worse it's not taking accountability for the quote unquote joke that you played on somebody who is just trying to eat honestly we've been ordering here for a while and this is never happened but it is kind of sad that they would go through the health violation like this to play a meaningless joke either way I wouldn't trust their food you don't know what else they'll do to it
Gabriela Till
The pizza was soggy and grease at the bottom of the crust. It seemed like it was just sitting there for hours. It wasn't fresh and not great tasting. Very disappointing to say the least. We ordered the XL New York style.
Lorie Knight
I love this place not just for the excellent food but for the team that works there. They are all courteous and kind. Highly recommended!!
Nisha Prudhomme
I’m consistently disappointed in the cheese sticks when I order from this location. For the lack of cheese you find on them, you’re better off just ordering and paying the price of regular breadsticks. ☹️
I give it three all the way across the board
Atmosphere: 3
Food: 3
Service: 3
Just horrible all the way around. I used to order food 2-3 times a week. It was my favorite pizza and wings. After this last experience I will never order food from Pizza Hut again
Food: 1
Best in town not so cheap tho it's great tasting and ready fast..
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Cinnamon Sticks, Supreme Pizza, Pepperoni Pizza, Cheese Sticks
So good #sogood
Was told my order was delivered and Ive been here at home waiting, but no one came.The young girl who said she was a manager was very inexperienced. She said door dashed delivered and gave the impression it wasn't her problem. Hello excuse me I was a manager for pizza hut for 25 years and I know delivery procedures and customer complaints. I also didn't order with door dash I order with the store/restaurant. And she didn't apologize and only offered to remake and said when her driver comes back from his delivery he will deliver ours. This is not pizza huts customer service policy. Hire right train right. Ugh not happy. When it did come it was incomplete and waited another hour for the rest.So it took over 3 hours . Yes I want a full refund !!!
Service: 1
I just want to say that all the staff at pizza hut are so beautiful,kind,and so friendly to all customers. That makes it feel as if I'm family there.
Ordered online. Pickup was to be 25 minutes so I showed up about 30 minutes later. I was told they only had two people working and they hadn't made my order. This is the second time I've gone here. The first time the pizza was dreadful. I gave them a second chance and they couldn't even make the food.
Atmosphere: 1
Food: 1
Service: 1
Everything was made perfectly especially that pineapple pizza in the wings specifically the parmesan garlic and also the buffalo chicken pizza perfect that's what it describes it as
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Triple Chocolate Brownie, Chicken Wings, Breadsticks, Cinnamon Sticks, Marinara, Hawaiian Chicken Pizza, Backyard BBQ Chicken Pizza, Breaded Boneless Wings, Traditional Wings, Cheese Pizza, Cheese Sticks, Buffalo Chicken Pizza
I normally have no problem with the pizza places near me they normally deliver the food.sure they take 20 30 even 50 minutes at most but 2 hours cmon whats going on and also the driver never called to let me know my order was here he just left it with my neighbors. Horrible
Atmosphere: 1
Service: 1
Didn't give me all of the order when I went to pick up for my daughter. They stated they would talk to the manager and kept me on hold while "he supposedly did that" for over 20 mins. Was avoided and put on hold on purpose for sure. I gave up. I realize they're busy, but if your customer service is terrible and that location doesn't meet its goals, what's the point of existing?!
Atmosphere: 3
Food: 5
Service: 1
Restaurantji Recommends
They don't deliver to the new developments in Splendora
Look I understand that being in retail and in food is pretty stressful not only that but it could also be very demanding both physically as well as mentally but at the end of the day there is no real excuse for taking the bite out of someone else's food and putting it into the container and shipping it off like that what's worse it's not taking accountability for the quote unquote joke that you played on somebody who is just trying to eat honestly we've been ordering here for a while and this is never happened but it is kind of sad that they would go through the health violation like this to play a meaningless joke either way I wouldn't trust their food you don't know what else they'll do to it
The pizza was soggy and grease at the bottom of the crust. It seemed like it was just sitting there for hours. It wasn't fresh and not great tasting. Very disappointing to say the least. We ordered the XL New York style.
I love this place not just for the excellent food but for the team that works there. They are all courteous and kind. Highly recommended!!
I’m consistently disappointed in the cheese sticks when I order from this location. For the lack of cheese you find on them, you’re better off just ordering and paying the price of regular breadsticks. ☹️