I went to this establishment and received poor service from my waitress. The waitress spoke horribly about me and my party to the other staff members. During my experience, I try to get the attention of several other waitresses after not seeing mine for a while, and I was ignored.. My food was old when it arrived at the table, because she did not think that she was going to receive a tip however, I paid my tip separate from my bill. I received old food. It was very sad to see that once she saw that she was tipped at the end of my experience that she tried to change her attitude. Horrible experience, I will never go to this location again.
Stephanie Bunch
It was a bit hot. They have some kind of a/c with long tubes sitting in the walkway. The Southwest Chicken bowl was good. Less tomatoes and more corn/jalapeños would be better.
Robert J (Robert)
As a passionate food enthusiast, the experience I recently had placing an order over the phone left much to be desired. I had anticipated taking advantage of a 2 for $25 deal, but the automated system proved incapable of comprehending my request, leading to a total cost exceeding $50. Reluctantly, I had to avail the assistance of a live person, only to be met with further disappointment, as the final cost came out to be exorbitant and misleading.To my utmost disappointment, the 8-ounce sirloin steak that I ordered failed to live up to my expectations. The presentation did not match that pictured online, and worst of all, the texture proved incredibly tough, rendering a full third of the steak inedible. Despite my explicit instructions on how I would like it cooked, it fell short of my expectations, significantly souring my experience.As an individual with a profound appreciation for exceptional culinary experiences, I deem it regretful that I shall now have to seek solace in more conventional delicacies like burgers or salmon. The entire experience left me far from impressed.The customer service was great.
Hrishabh
The worst dining experience of my life. The server with the spiked hair was very very rude. Clearly had no idea how to serve or take orders and messed up our order even after specifically mentioning it twice. After calling the manager (who came after the 10 minutes and was very sarcastic) our correct order finally came. Food was mediocre. Depressing ambiance. Came hungry, left sad. Wouldn’t even recommend to my worst enemy.
Swadesh Karki
Title: A Catastrophic Dining Disaster at Applebee'sReview:My recent visit to Applebee's left me utterly flabbergasted and deeply disappointed. I had a simple request for my order - to remove the lettuce and add extra rice. However, the incompetence displayed by both the server and the kitchen staff was nothing short of mind-boggling.To begin with, despite specifically requesting the removal of lettuce, my dish arrived drowning in a sea of greenery. It seemed as if the server didn't even bother to pay attention to my order, completely disregarding my preferences. But the calamity didn't end there. In a baffling turn of events, the rice, the very ingredient I requested more of, was mysteriously absent from my plate. It was as if the kitchen staff actively conspired against me to ensure every aspect of my order was botched.While the manager eventually stepped in to rectify the situation, it should never have come to that point in the first place. A competent and attentive server should have addressed the issue promptly, without the need for the manager's intervention.Adding insult to injury, the overall service experience was abysmal. The lack of basic amenities such as napkins and the failure to refill our water glasses were glaring examples of the neglectful environment that permeated throughout the establishment. It's astonishing that such elementary tasks were overlooked, leaving customers to fend for themselves and endure an uncomfortable and frustrating dining experience.All in all, my visit to Applebee's was nothing short of a nightmare. From the blatant disregard of my order instructions to the abysmal service that lacked even the most basic amenities, it was a masterclass in how to turn an evening of dining into an ordeal. I cannot, in good conscience, recommend Applebee's based on this woeful experience. There are countless other restaurants that prioritize customer satisfaction and take pride in their service, so I implore you to explore those options instead.
Zipporha
The food was cold and old. The maranera sauce they served us was just unexceptable. were flying around like they owned the place. Bathrooms are disgusting. I'm never coming here again.
Jennifer Johnson
I am very disappointed in the quality of food I received. I have visited this establishment before and received a pretty good hamburger so I thought we would go back. Huge mistake and we will never go back again! I ordered 2 orders of chicken tenders with fries and the chicken tenders were so old, and so hard, they didn’t even have any chicken inside! They could have took a few minutes to drop some new chicken tenders instead of serving me food that had been sitting for several hours. Not to mention the stomach aches that came along with that. I don’t know what they are doing back there in that kitchen but it must be filthy and a lot of cross contamination! They should be ashamed of themselves serving food like that! I also ordered 2 steaks that were over seasoned with broccoli that was old and not even green anymore. Take my advice and take your money elsewhere! I will never spend my money or eat at this establishment again.I want my money back, period! Thank you for the horrible experience so I know not to ever go back again.
Svetoslav Ivanov
I will be straight to the point. Food - if there was less than one star I would place NEGATIVE. If there’s any management try that good if you dare. See the pictures. My wife ordered a steak that had so much black pepper on it that you could not even eat it and looked burned. The Mac & Cheese pasta with fried chicken was soaked in allegedly honey that was just unbearable. The only eatable thing was the Pretzel Sticks. This one comes with cheese sauce that I would call cheese water - does not taste as cheese at all.Service got three stars only because of the waitress, she was nice and polite and did her best. I am not sure if the management showed her the food and allowed her to taste it. Host was totally different story - talk chunky guy that looked extremely depressed, no greetings nor welcomes when a customer comes in, no smile at all. I was surprised he made us and the family before us wait to get a table when on the left side of the entrance were occupied only 2 tables, 3 on the right side and a few more on the far side across the bar.Atmosphere - sticky floor all over, looks like the carpet has never been washed, bathroom floor was sticky as well. I will definitely not recommend this place for anyone. Ah, I don’t want to mention the stomach issues 10 minutes after leaving the establishment. Definitely not going there again.
Tammy Chan
We dropped into Applebee’s after I saw an ad for $5 appetizers and Dollaritas and was curious to try everything out. We stopped in on a Friday night around 7:15pm. The restaurant was pretty busy but we were still seated in 15 minutes and our host and waitress were both prompt and attentive. We ordered Beer Pub Pretzels, Chicken Quesadillas, Boneless Buffalo Wings, and Spinach & Artichoke Dip, and a couple of Dollaritas. Our drinks arrived in under 5 minutes and our food was ready in 15 minutes. All of the food was hot, fresh, and tasty, but the Beer Pub Pretzels were definitely the standout. They were crispy, soft and buttery and served with cheese sauce as well as a delicious honey mustard dipping sauce. The drinks were an excellent value-they definitely surpassed our expectations for the price. I’d highly recommend this store to anyone looking for quick tasty bar food in a relaxed environment.
Kimberly Flores
May 13th at 11:09pm. Bill our waiter was amazing. He was quick. He made sure our order was correct and reassured us that our items were on their way. He was friendly, polite, professional and proficient. Definitely coming back to this Applebee's because of him, I HIGHLY recommend this location. ?
Hostess was having a rough day. Trash on floor that was ignored as I was sitting here (always bugs me) the whole time and in a few other areas.Otherwise attentive staff and comfortable atmosphere. Manger did his visits to each table. I avoided using the restroom due to the trash on the restaurant floor.Priced right for the amount of food you get. The brew pub pretzel’s and dip are awesome ?
Greg C.
Great service. The menu looks good too! Awesome bud light prices. Hope to visit again soon.
Reyes Martinez
Food was good, can't complain about it. but atmosphere is like an old smoked out bar feel. Service is bad, we almost walked out because took 20 minutes to even get water. It was not packed at all either, maybe 10 people in whole restaurant. After getting food it took another 15 minutes to even get another drink and by that time people in next booth got up and walked out. Waiter was nice and all but his service was really slow. Would not recommend coming again.
Brandi Gaddis
Our food was cold because it took 25 minutes to make our to go drinks. I called and talked to a manager, Amanda, about our issue. She said she only took 10 minutes which is a lie. She then said that she wasn't supposed to make the drinks because the cut off time online to order drinks is 10:00. She then lied and said she decided to make the drinks and risk getting fired because we had already paid online. I told her she could've canceled the order and contacted us because they have the phone # that was provided on the online order. The manager, Amanda started to talk over me and then she hung up. I will be contacting the corporate office on Monday.
Kaitlyn Carver
The food was great but the service was disappointing. I am not sure the name of our server, but she was rude as soon as she approached our booth. She was tall with black hair and pink nails. Our group of 3 each ordered a soft drink (that she wrote down) and managed to get it wrong. We ordered appetizers (wonton tacos and spin dip) and when she brought them to the table said nothing out the plates down and walked away. There were no napkins or appetizer plates brought out with them. Not one time did she check on us aside from delivering our ordered items to the table(if she was even the one delivering the food). After our meals came to the table, we never saw her again. 1 dipping sauce was all we ordered and even that was wrong. We waited 10 mins for someone to walk by our table so we could get the correct sauce. We went to pay on the table tablet and there was an alcoholic beverage on our ticket that we did not order. We pressed the call server button and waited about 5 more minutes for someone to help us. Still no server, but another employee stopped and got it taken off and we were finally able to leave. I used to serve at an Applebee’s for many years and was shocked with the service we received this evening. This was probably one of the worst experiences I have ever had with bad service while eating out. I hate leaving reviews, but the Ted on the table didn’t allow me to leave a survey so I had to do it here.
I went to this establishment and received poor service from my waitress. The waitress spoke horribly about me and my party to the other staff members. During my experience, I try to get the attention of several other waitresses after not seeing mine for a while, and I was ignored.. My food was old when it arrived at the table, because she did not think that she was going to receive a tip however, I paid my tip separate from my bill. I received old food. It was very sad to see that once she saw that she was tipped at the end of my experience that she tried to change her attitude. Horrible experience, I will never go to this location again.
It was a bit hot. They have some kind of a/c with long tubes sitting in the walkway. The Southwest Chicken bowl was good. Less tomatoes and more corn/jalapeños would be better.
As a passionate food enthusiast, the experience I recently had placing an order over the phone left much to be desired. I had anticipated taking advantage of a 2 for $25 deal, but the automated system proved incapable of comprehending my request, leading to a total cost exceeding $50. Reluctantly, I had to avail the assistance of a live person, only to be met with further disappointment, as the final cost came out to be exorbitant and misleading.To my utmost disappointment, the 8-ounce sirloin steak that I ordered failed to live up to my expectations. The presentation did not match that pictured online, and worst of all, the texture proved incredibly tough, rendering a full third of the steak inedible. Despite my explicit instructions on how I would like it cooked, it fell short of my expectations, significantly souring my experience.As an individual with a profound appreciation for exceptional culinary experiences, I deem it regretful that I shall now have to seek solace in more conventional delicacies like burgers or salmon. The entire experience left me far from impressed.The customer service was great.
The worst dining experience of my life. The server with the spiked hair was very very rude. Clearly had no idea how to serve or take orders and messed up our order even after specifically mentioning it twice. After calling the manager (who came after the 10 minutes and was very sarcastic) our correct order finally came. Food was mediocre. Depressing ambiance. Came hungry, left sad. Wouldn’t even recommend to my worst enemy.
Title: A Catastrophic Dining Disaster at Applebee'sReview:My recent visit to Applebee's left me utterly flabbergasted and deeply disappointed. I had a simple request for my order - to remove the lettuce and add extra rice. However, the incompetence displayed by both the server and the kitchen staff was nothing short of mind-boggling.To begin with, despite specifically requesting the removal of lettuce, my dish arrived drowning in a sea of greenery. It seemed as if the server didn't even bother to pay attention to my order, completely disregarding my preferences. But the calamity didn't end there. In a baffling turn of events, the rice, the very ingredient I requested more of, was mysteriously absent from my plate. It was as if the kitchen staff actively conspired against me to ensure every aspect of my order was botched.While the manager eventually stepped in to rectify the situation, it should never have come to that point in the first place. A competent and attentive server should have addressed the issue promptly, without the need for the manager's intervention.Adding insult to injury, the overall service experience was abysmal. The lack of basic amenities such as napkins and the failure to refill our water glasses were glaring examples of the neglectful environment that permeated throughout the establishment. It's astonishing that such elementary tasks were overlooked, leaving customers to fend for themselves and endure an uncomfortable and frustrating dining experience.All in all, my visit to Applebee's was nothing short of a nightmare. From the blatant disregard of my order instructions to the abysmal service that lacked even the most basic amenities, it was a masterclass in how to turn an evening of dining into an ordeal. I cannot, in good conscience, recommend Applebee's based on this woeful experience. There are countless other restaurants that prioritize customer satisfaction and take pride in their service, so I implore you to explore those options instead.
The food was cold and old. The maranera sauce they served us was just unexceptable. were flying around like they owned the place. Bathrooms are disgusting. I'm never coming here again.
I am very disappointed in the quality of food I received. I have visited this establishment before and received a pretty good hamburger so I thought we would go back. Huge mistake and we will never go back again! I ordered 2 orders of chicken tenders with fries and the chicken tenders were so old, and so hard, they didn’t even have any chicken inside! They could have took a few minutes to drop some new chicken tenders instead of serving me food that had been sitting for several hours. Not to mention the stomach aches that came along with that. I don’t know what they are doing back there in that kitchen but it must be filthy and a lot of cross contamination! They should be ashamed of themselves serving food like that! I also ordered 2 steaks that were over seasoned with broccoli that was old and not even green anymore. Take my advice and take your money elsewhere! I will never spend my money or eat at this establishment again.I want my money back, period! Thank you for the horrible experience so I know not to ever go back again.
I will be straight to the point. Food - if there was less than one star I would place NEGATIVE. If there’s any management try that good if you dare. See the pictures. My wife ordered a steak that had so much black pepper on it that you could not even eat it and looked burned. The Mac & Cheese pasta with fried chicken was soaked in allegedly honey that was just unbearable. The only eatable thing was the Pretzel Sticks. This one comes with cheese sauce that I would call cheese water - does not taste as cheese at all.Service got three stars only because of the waitress, she was nice and polite and did her best. I am not sure if the management showed her the food and allowed her to taste it. Host was totally different story - talk chunky guy that looked extremely depressed, no greetings nor welcomes when a customer comes in, no smile at all. I was surprised he made us and the family before us wait to get a table when on the left side of the entrance were occupied only 2 tables, 3 on the right side and a few more on the far side across the bar.Atmosphere - sticky floor all over, looks like the carpet has never been washed, bathroom floor was sticky as well. I will definitely not recommend this place for anyone. Ah, I don’t want to mention the stomach issues 10 minutes after leaving the establishment. Definitely not going there again.
We dropped into Applebee’s after I saw an ad for $5 appetizers and Dollaritas and was curious to try everything out. We stopped in on a Friday night around 7:15pm. The restaurant was pretty busy but we were still seated in 15 minutes and our host and waitress were both prompt and attentive. We ordered Beer Pub Pretzels, Chicken Quesadillas, Boneless Buffalo Wings, and Spinach & Artichoke Dip, and a couple of Dollaritas. Our drinks arrived in under 5 minutes and our food was ready in 15 minutes. All of the food was hot, fresh, and tasty, but the Beer Pub Pretzels were definitely the standout. They were crispy, soft and buttery and served with cheese sauce as well as a delicious honey mustard dipping sauce. The drinks were an excellent value-they definitely surpassed our expectations for the price. I’d highly recommend this store to anyone looking for quick tasty bar food in a relaxed environment.
May 13th at 11:09pm. Bill our waiter was amazing. He was quick. He made sure our order was correct and reassured us that our items were on their way. He was friendly, polite, professional and proficient. Definitely coming back to this Applebee's because of him, I HIGHLY recommend this location. ?
Restaurantji Recommends
Hostess was having a rough day. Trash on floor that was ignored as I was sitting here (always bugs me) the whole time and in a few other areas.Otherwise attentive staff and comfortable atmosphere. Manger did his visits to each table. I avoided using the restroom due to the trash on the restaurant floor.Priced right for the amount of food you get. The brew pub pretzel’s and dip are awesome ?
Great service. The menu looks good too! Awesome bud light prices. Hope to visit again soon.
Food was good, can't complain about it. but atmosphere is like an old smoked out bar feel. Service is bad, we almost walked out because took 20 minutes to even get water. It was not packed at all either, maybe 10 people in whole restaurant. After getting food it took another 15 minutes to even get another drink and by that time people in next booth got up and walked out. Waiter was nice and all but his service was really slow. Would not recommend coming again.
Our food was cold because it took 25 minutes to make our to go drinks. I called and talked to a manager, Amanda, about our issue. She said she only took 10 minutes which is a lie. She then said that she wasn't supposed to make the drinks because the cut off time online to order drinks is 10:00. She then lied and said she decided to make the drinks and risk getting fired because we had already paid online. I told her she could've canceled the order and contacted us because they have the phone # that was provided on the online order. The manager, Amanda started to talk over me and then she hung up. I will be contacting the corporate office on Monday.
The food was great but the service was disappointing. I am not sure the name of our server, but she was rude as soon as she approached our booth. She was tall with black hair and pink nails. Our group of 3 each ordered a soft drink (that she wrote down) and managed to get it wrong. We ordered appetizers (wonton tacos and spin dip) and when she brought them to the table said nothing out the plates down and walked away. There were no napkins or appetizer plates brought out with them. Not one time did she check on us aside from delivering our ordered items to the table(if she was even the one delivering the food). After our meals came to the table, we never saw her again. 1 dipping sauce was all we ordered and even that was wrong. We waited 10 mins for someone to walk by our table so we could get the correct sauce. We went to pay on the table tablet and there was an alcoholic beverage on our ticket that we did not order. We pressed the call server button and waited about 5 more minutes for someone to help us. Still no server, but another employee stopped and got it taken off and we were finally able to leave. I used to serve at an Applebee’s for many years and was shocked with the service we received this evening. This was probably one of the worst experiences I have ever had with bad service while eating out. I hate leaving reviews, but the Ted on the table didn’t allow me to leave a survey so I had to do it here.