Not happy that when I got home, I saw that my nacho salad didn't have chili sauce. Easily the worst one I've had. Please reach out. The team tonight was a sad bunch. Asked for my drink to not have ice more than once and still had it in my drink.What could've been a nice experience was just a rude one from start to finish. It didn't even matter that I had a coupon. I'm severely disappointed.
Zyane Gumler
Did not receive what I ordered.I ordered at the drive through. I told them I wanted a bean and beef burrito. They said “a bean burrito?” No, a bean and beef burrito. They said “oh, a beef burrito?” No, a bean and beef burrito. They said “that’s called a combination burrito!”, with some newly found attitude. I said I also want the nachitos. “A side of queso?” No, the nachitos. “Ok please pull forward.”I drove up to the window, pay, then they handed me my bag of food, and there is only a burrito and a side of queso inside. I told them, I ordered a burrito and nachitos. The lady looked at me like I was crazy, then talked to the other worker, asking what happened. Then took the bag they gave me back to fix the order (not sure they’re supposed to take food back after it’s out of their hands, but I just wanted it to be fixed).It only took about a minute, they return my bag of food to me. I drive away (mistake). When I reopen my bag of food, all that is in there are the nachitos and a side of queso… they took my burrito back, after it left the restaurant and was in my vehicle. Of course I didn’t mess with it in any way, but that surely can’t be the right protocol on their part.Long story short: I ordered a burrito and nachitos. I told them multiple times and still didn’t receive what I ordered.I like TB but this is my first time at this location, and probably my last.
Food: 4
Service: 1
Mindy Garrett-Cress
I know it's been a hot minute since I use to eat here often, but within a week time from when we did a food run here with my sister, the tacos shrunk dramatically in size usually takes 3 tacos n nephew would be stuffed this time it was like 6 tacos. The size comparison was obvise at even looking at it that the tortilla for one was was about 2 inches shorter then Normal and the stuffing inside was hardly anything in there. When we just asked a question to the girl who rang us up we received a dirty look like we don't know what we were talking about, then the manager insisted on jumping in with a snotty tone, not even giving respect to the customer to look at them said we were wrong and that it's always been a Lil 4 to 5 inch taco (soft taco) so when we got home I surprisingly had one from last week (my bad I'm bad about cleaning out the fridge on trash day) and measured it and low and behold we were right cause the one from last week was about 2 inches bigger and was loaded compared to the one tonight. What a shame, now I remember why we quit going to the one on rufe snow... so be ware, check your food!
Atmosphere: 2
Food: 2
Service: 2
DellaAnn Gregg
I had a delivery order with quite a few modifications on it and they got all of them AND when I had a special pregnancy craving request the said BET and gave me a ton. Great service and food tasted great. Ty yall made my night!!!
Wish they'd take better care with the crunchy tacos. If I wanted soggy, I'd order soft ones lol.
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Big Freak'n Nachos, Bean Burrito
james Hunt
Love the big freekin
Atmosphere: 5
Food: 5
Service: 5
Javi Montes
when we arrived there was no greeting, and we had to wait until someone came to the cashier counter to take our order. Then when we went to go find a seat majority of the tables were dirty and it was an empty restaurant. When we received our order it was cold. Overall would not recommend.
Atmosphere: 1
Food: 2
Service: 1
Star Besio
This is the worst Taco Bell location I have ever been to. I tried to give it a chance several times even after bad experiences. But I would rather drive across town or never eat Taco Bell again if I had to eat here.
Food has improved over the last year... upped rating to 4 stars... salsa bar was fresh and stocked. Only thing keeping service and atmosphere at 3 stars - the back was missing employees for a few minutes... no idea where they were. Dining room had several tables needed cleaning and floor needed sweeping.
Atmosphere: 3
Food: 4
Service: 3
Stephanie Kelly
Melinda claims to be a manager of this store 3 consecutive visits my order has been wrong. I always order the same thing with no veggies and all 3 times it came with lettuce and tomatoes so I called and Melinda called my son and I both liars. I understand making mistakes but 3 times in a row is a bit frustrating. This location cares nothing about the customers health or satisfaction of getting what you ordered correctly. So I will no longer go to this location.
Atmosphere: 1
Food: 1
Service: 1
Dominic Colantro
Ordered a number one no veggies and a extra bean burrito, number one had veggies on it called to get issue resolved, Melinda answered the phone tried to explain what happened she was arguing with me about it she didn't even try to resolve the
Service: 1
Jennifer P.
Good service, food was warm and fresh and provided a lot of hot sauce like we requested (:
Marie Byrd
We stopped in the rufe snow location at my son's match because it was late. The food was cold and we had missing items.
Not happy that when I got home, I saw that my nacho salad didn't have chili sauce. Easily the worst one I've had. Please reach out. The team tonight was a sad bunch. Asked for my drink to not have ice more than once and still had it in my drink.What could've been a nice experience was just a rude one from start to finish. It didn't even matter that I had a coupon. I'm severely disappointed.
Did not receive what I ordered.I ordered at the drive through. I told them I wanted a bean and beef burrito. They said “a bean burrito?” No, a bean and beef burrito. They said “oh, a beef burrito?” No, a bean and beef burrito. They said “that’s called a combination burrito!”, with some newly found attitude. I said I also want the nachitos. “A side of queso?” No, the nachitos. “Ok please pull forward.”I drove up to the window, pay, then they handed me my bag of food, and there is only a burrito and a side of queso inside. I told them, I ordered a burrito and nachitos. The lady looked at me like I was crazy, then talked to the other worker, asking what happened. Then took the bag they gave me back to fix the order (not sure they’re supposed to take food back after it’s out of their hands, but I just wanted it to be fixed).It only took about a minute, they return my bag of food to me. I drive away (mistake). When I reopen my bag of food, all that is in there are the nachitos and a side of queso… they took my burrito back, after it left the restaurant and was in my vehicle. Of course I didn’t mess with it in any way, but that surely can’t be the right protocol on their part.Long story short: I ordered a burrito and nachitos. I told them multiple times and still didn’t receive what I ordered.I like TB but this is my first time at this location, and probably my last.
Food: 4
Service: 1
I know it's been a hot minute since I use to eat here often, but within a week time from when we did a food run here with my sister, the tacos shrunk dramatically in size usually takes 3 tacos n nephew would be stuffed this time it was like 6 tacos. The size comparison was obvise at even looking at it that the tortilla for one was was about 2 inches shorter then Normal and the stuffing inside was hardly anything in there. When we just asked a question to the girl who rang us up we received a dirty look like we don't know what we were talking about, then the manager insisted on jumping in with a snotty tone, not even giving respect to the customer to look at them said we were wrong and that it's always been a Lil 4 to 5 inch taco (soft taco) so when we got home I surprisingly had one from last week (my bad I'm bad about cleaning out the fridge on trash day) and measured it and low and behold we were right cause the one from last week was about 2 inches bigger and was loaded compared to the one tonight. What a shame, now I remember why we quit going to the one on rufe snow... so be ware, check your food!
Atmosphere: 2
Food: 2
Service: 2
I had a delivery order with quite a few modifications on it and they got all of them AND when I had a special pregnancy craving request the said BET and gave me a ton. Great service and food tasted great. Ty yall made my night!!!
Food: 5
Service: 5
I will not go back
Food: 1
Service: 1
Recommended dishes: Beef Wholotta Platter
Love love love Taco Bueno!!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Burritos, Crispy Beef Taco, Beef Taco Salad
Wish they'd take better care with the crunchy tacos. If I wanted soggy, I'd order soft ones lol.
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Big Freak'n Nachos, Bean Burrito
Love the big freekin
Atmosphere: 5
Food: 5
Service: 5
when we arrived there was no greeting, and we had to wait until someone came to the cashier counter to take our order. Then when we went to go find a seat majority of the tables were dirty and it was an empty restaurant. When we received our order it was cold. Overall would not recommend.
Atmosphere: 1
Food: 2
Service: 1
This is the worst Taco Bell location I have ever been to. I tried to give it a chance several times even after bad experiences. But I would rather drive across town or never eat Taco Bell again if I had to eat here.
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
Food has improved over the last year... upped rating to 4 stars... salsa bar was fresh and stocked. Only thing keeping service and atmosphere at 3 stars - the back was missing employees for a few minutes... no idea where they were. Dining room had several tables needed cleaning and floor needed sweeping.
Atmosphere: 3
Food: 4
Service: 3
Melinda claims to be a manager of this store 3 consecutive visits my order has been wrong. I always order the same thing with no veggies and all 3 times it came with lettuce and tomatoes so I called and Melinda called my son and I both liars. I understand making mistakes but 3 times in a row is a bit frustrating. This location cares nothing about the customers health or satisfaction of getting what you ordered correctly. So I will no longer go to this location.
Atmosphere: 1
Food: 1
Service: 1
Ordered a number one no veggies and a extra bean burrito, number one had veggies on it called to get issue resolved, Melinda answered the phone tried to explain what happened she was arguing with me about it she didn't even try to resolve the
Service: 1
Good service, food was warm and fresh and provided a lot of hot sauce like we requested (:
We stopped in the rufe snow location at my son's match because it was late. The food was cold and we had missing items.
Food: 1
Service: 2