Fazoli's

4241 John Ben Shepperd Pkwy, Odessa
(432) 550-3600

Recent Reviews

Rachel Johnson

I came for lunch today, waited in the drive thru for 30 min. They asked me to pull up, three cars behind me received their food before for me! And when I received my food it was cold and they gave me two breadsticks for waiting!!! I’m livid!

Food: 1

Service: 1

Lakiesha Johnson

Fazoli's Food Company is renowned for its delectable selection of Italian-style cuisine. Specializing in pastas, pizzas, and breadsticks, Fazoli's offers a taste of Italy in every bite. With a commitment to using high-quality ingredients and traditional recipes, Fazoli's has established itself as a go-to spot for those craving authentic Italian flavors.Fazoli's prides itself on its diverse menu, catering to the preferences of all its customers. From classic dishes like spaghetti and meatballs to innovative creations like baked ziti and chicken Alfredo, Fazoli's continues to captivate the taste buds of its patrons. The restaurant's warm and inviting atmosphere, paired with its friendly customer service, makes dining at Fazoli's a truly enjoyable experience for all. Whether grabbing a quick meal on the go or sitting down for a leisurely dinner, Fazoli's delivers a taste of Italy that is hard to resist. Fazoli's is a renowned fast-casual Italian-style food company that has been delighting customers with its delicious pasta dishes, oven-baked pizzas, and fresh salads for decades. Known for its commitment to high-quality ingredients and traditional recipes, Fazoli's has become a go-to destination for those craving authentic Italian flavors in a quick and convenient setting. From the rich and creamy Alfredo sauce to the zesty marinara, each dish is carefully crafted to evoke memories of home-cooked meals in the heart of Italy. With a focus on providing exceptional customer service and an inviting atmosphere, Fazoli's has established itself as a beloved staple in the fast-casual dining industry. Whether dining in or grabbing a quick meal to go, patrons can expect a satisfying experience that captures the essence of Italian cuisine at its finest.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Alfredo Pizza Y Spaghetti, Sampler Platter, Loaded Fettuccine, New Pepperoni & Bacon Flatbread, Fettuccine with Alfredo, Baked Lasagna, Triple Chocolate Cookie, Chicken Fettuccine Alfredo, Baked Ziti

Jayden DeMoss Davis

Ben was AWESOME!!! 5195

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Alfredo Pizza Y Spaghetti, Pepperoni Pizza Double Slice, Chicken Carbonara, Fettuccine with Alfredo, Baked Lasagna, Pumpkin Cheesecake from the Cheesecake Factory Bakery, Spaghetti with Meatballs

Hector Flotte

Kid-friendliness: OkWheelchair accessibility: 10

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Chicken Carbonara, Fettuccine with Alfredo, Baked Lasagna

Neva Holguin

2 workers went above and beyond! A huge difference since we were here a few months ago. Ben was very professional and friendly when delivering our plates. Made a second round offering us bread for the road!!?JD was amazing from our greeting outside to when we came inside! He definitely will succeed in his professional career! The atmosphere was amazing. New change is ALWAYS good!!! Your cooks did amazing on the food! We’re lovin this new change and will definitely spread the positive word!!! Yall keep up the fantastic work! Know that it doesn’t go unnoticed!! Dietary restrictions: More salads plz

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Chicken Fettuccine Alfredo, Chicken Broccoli Penne Bake

Jordan Hamman

The Meatball sub I had was divine like the god’s made it themselves hand picking each ingredient to make the ultimate sub!

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Meatball Sub

A. Stephens

I ordered baked Spaghetti with MEAT sauce and 2 extra plain bread stixs. I got no extra bread stixs and got Spaghetti with plain marina sauce, NO MEAT AND HARDLY ANY SAUCE.Not okay at all.And no they were not busy.

Food: 1

Service: 1

Jeff Bridgman

Food was good except my family all ordered @ the same time and most of our order arrived at the same time except one. My son had to wait another 15 min for his

Atmosphere: 4

Food: 4

Service: 3

Recommended dishes: Baked Spaghetti, Baked Ziti

Josette Zeigler

Great

Atmosphere: 5

Food: 5

Service: 4

Recommended dishes: Fettuccine with Alfredo

Ammiranda Vigil

Eduardo has great customer service, my daughter and I were waiting for our food and he offered fresh bread stick while we waiting. He kept checking on us throughout our meal and gave us all the necessities we needed. Thank you EduardoKid-friendliness: The drinks are kid friendly and meals

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Chicken Carbonara, Spaghetti with Meatballs, Fettuccine with Alfredo

Edith Subia

Always hot and fresh the bread sticks are to die for ?

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Baked Chicken Alfredo, Alfredo Pizza Y Spaghetti, Sampler Platter, Chicken Carbonara, Salads, Red Velvet Cheesecake Slice, Cinnamon Swirl Breadsticks, Meatball Sub, New Pepperoni & Bacon Flatbread, Spaghetti with Meatballs, Baked Spaghetti, Baked Ziti, Spaghetti and Tortellini Bake, Grand Sampler, Fettuccine with Alfredo, Philly Cheesesteak Ravioli, Garlic Chicken Ravioli, Cheesecake Factory Bakery Cinnamon Roll Cheesecake, Cheesy Double-Stack Lasagna, Pumpkin Cheesecake from the Cheesecake Factory Bakery

Robert Davison

Great place for Italian. Especially nice because it has a drive-through!

Atmosphere: 5

Food: 5

Service: 5

Chance Graham

Drive thru service is extremely poor past few times at this location my order has been completely wrong. How hard is some pasta and a meatball sub.

Food: 1

Service: 1

Matthew J

Service was great and food was pretty

Atmosphere: 4

Food: 3

Service: 4

John Peterson

There was a young black girl working register and she was so polite and helpful. Soon as she was does helping everyone in line she immediately went and cleaned up a table. She stopped and asked did we need more bread and brought us fresh bread back immediately. Greeted us when we left and everything definitely was a wonderful worker. This is the service I would love to see everywhere!! A+ for service

Atmosphere: 5

Food: 5

Service: 5

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